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RBS: Select current account reviews

Name: Select current account
Rating: 4.12 (241 reviews)

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4.06

Based on 241 reviews, last reviewed 8th Aug 2025

75% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

61%

13%

10%

Latest highest rating:

5

RBS Mobile Banking App is Superb! RBS Basic current account has a mobile banking app that is modern and user friendly. Reviewed on: 13th June 2025

Latest lowest rating:

1

totally disgusted at the attitude of staff when i wa... totally disgusted at the attitude of staff when i was reporting a death!disgrace!so unhelpful.seemed as though he wanted to make life even harder for ... Read more Reviewed on: 8th August 2025

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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (241)

Hurry up

RBS isn't a bad bank, just wish they would hurry up with the change over in England. Reviewed on: 10th November 2018

NO PROBLEEMS

STAFF ARE HELPFUL AND LUCKILY I HAVE A BRANCH NEARBY Reviewed on: 9th November 2018

Great staff, great location, great branch

The staff at the STornoway branch couldn’t be more helpful. I’ve gotten so much assistance from them over the years. I’m so glad that we still have a local branch. Internet banking can be great for some, but most elderly people struggle with this technology. This branch welcomes all their customers, no matter what the issues could be. Reviewed on: 8th November 2018

RBS great service

The staff at RBS have been great. They are always friendly and have been very patient when it comes to exploring options for accounts and for mortgages. Reviewed on: 8th November 2018

No problems with them

I've been with RBS for 11 years and I'm very happy with them Reviewed on: 8th November 2018

Fab Service

Love that I can use the Post Office to pay in cheques when I can't get to a branch. Reviewed on: 8th November 2018

Extemely poor customer service and accounts

RBS have done nothing to improve how they represent themselves to their customers. The accounts which they offer are pathetic in comparison to other banks. I have now left the bank due to their poor customer service and the closure of my local branch. Reviewed on: 8th November 2018

Great Customer service and easy to use online banking

Being a bit of a technophobe banking online using my current account was always a bit daunting. Thanks to the awesome and easy to use app I found it a great way to bank on the go and always be in control of my money and account. Reviewed on: 8th November 2018

Most banks do not provide a great service so ther isnt much choice

Banks are closing premises all over the country so i bank online. Service does not really come into it Reviewed on: 8th November 2018

Love my local branch

I like a personal banking service and my local RBS branch, Holt's Farnborough gives me that, they are alwaysfriendly and helpful. Reviewed on: 7th November 2018

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