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RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.13 (240 reviews)

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4.09

Based on 240 reviews, last reviewed 13th Jun 2025

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

62%

13%

10%

Latest highest rating:

5

RBS Mobile Banking App is Superb! RBS Basic current account has a mobile banking app that is modern and user friendly. Reviewed on: 13th June 2025

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

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About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

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RBS Basic Current Account reviews (240)

Mrs

My first current account was with RBS Reviewed on: 7th December 2018

Nice staff !

Nice people over the phone and nice people in the bank aswell ! Reviewed on: 7th December 2018

The bank app is really good !

Nice people over the phone...nice people in the bank aswell ! Reviewed on: 7th December 2018

Good customer service

Friendly customer service with minimal waiting time. Updates of accounts are overdrawn Reviewed on: 3rd December 2018

RBS REVIEW

RBS IS OK AND BEEN A CUSTOMER FOR A FEW YEARS NOW Reviewed on: 27th November 2018

Adequate

I've had it since I was 16 and haven't changed account due to outright apathy Reviewed on: 23rd November 2018

I love the app!

The RBS mobile app is just brilliant. I literally don’t banking whilst walking along the street - gone are the days of long phone calls to faceless call centres or having to log into a PC to do anything. Well done RBS! High Five! Reviewed on: 15th November 2018

Really easy to set up

So easy to set up for basics needs :) Reviewed on: 14th November 2018

Poor service

Don't look after customers and only care about getting money in. Reviewed on: 10th November 2018

Hurry up

RBS isn't a bad bank, just wish they would hurry up with the change over in England. Reviewed on: 10th November 2018

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