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RBS: Select current account reviews

4.06
Based on 243 reviews, last reviewed 22nd Jan 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
13%
See only 3 star reviews
10%
See only 2 star reviews
7%
See only 1 star reviews
9%

Latest highest rating:

5

Great service. Great service. Opened several new accounts with good interest rates. Monthly reward savings are helpful. Reviewed on: 22nd January 2026
Jamie Trinder's avatar
Jamie Trinder

Latest lowest rating:

2

Had a number of issues with this company recently. Had a number of issues with this company recently. The customer service has been dreadful. Consistently having to chase up for complaints follow up. Reviewed on: 22nd January 2026
Ross's avatar
Ross

About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (243)

Were great until...

5
RBS were always great. Friendly, knowledgeable staff, few queues and great service, But now they have closed the branch :( Reviewed on: 12th January 2019

RBS

5
Good customer service and I like the mobile app Reviewed on: 12th January 2019

Best Mobile App ever

5
I love how I can do so many things on the mobile app, I can make payments, apply for new products, know my pending transactions. I can also see all my accounts in one place, so I can see clearly everything that's going on with my banking. Reviewed on: 10th January 2019

Consistsnt

5
Always friendly service when I phone up. Handy you can message on Facebook any questions and get a very quick response. Reviewed on: 9th January 2019

Best mobile app for ease of use and customer satisfaction!

5
RBS' mobile app is amazing. The UI is extremely easy and clear to use. The app has everything you would look for to manage your account on a day-to-day basis and it makes banking so easy and convenient. My favourite feature is the pending transactions list as it keeps me right when I'm using my contactless card on my daily spends. Reviewed on: 9th January 2019

Easy Banking

5
I Find it really easy to use the services provided by RBS. I use the Mobile App more than anything else as I can do most things with it. I opened up a select account on the phone and then from there I opened a Savings builder through the app in 5 minuets and have a standing order coming out too. Its been great to see my pending transactions now too as it helps me keep on top on my finances. Reviewed on: 9th January 2019

Amazing banking experience

5
Natwest banking is really convenient especially the mobile app. Reviewed on: 8th January 2019

Friendly Customer Service

5
I love RBS, regualar up to date letters sent to me, easy to use app and website and best of all, whenever I call customer Services, Im guaranteed a friendly voice at the other end, who always go above and beyond, the call Centre is based in the UK , always a plus! Reviewed on: 7th January 2019

Great bank

5
Wonderful customer service, always offers a personal touch and I would highly recommend them. Reviewed on: 23rd December 2018

RBS SO RELIABLE

5
I love how reliable a bank they are and don't give me charges for overdraft Reviewed on: 17th December 2018

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