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RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.13 (240 reviews)

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4.10

Based on 240 reviews, last reviewed 13th Jun 2025

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

62%

13%

10%

Latest highest rating:

5

RBS Mobile Banking App is Superb! RBS Basic current account has a mobile banking app that is modern and user friendly. Reviewed on: 13th June 2025

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

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About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

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RBS Basic Current Account reviews (240)

Consistsnt

Always friendly service when I phone up. Handy you can message on Facebook any questions and get a very quick response. Reviewed on: 9th January 2019

Best mobile app for ease of use and customer satisfaction!

RBS' mobile app is amazing. The UI is extremely easy and clear to use. The app has everything you would look for to manage your account on a day-to-day basis and it makes banking so easy and convenient. My favourite feature is the pending transactions list as it keeps me right when I'm using my contactless card on my daily spends. Reviewed on: 9th January 2019

Easy Banking

I Find it really easy to use the services provided by RBS. I use the Mobile App more than anything else as I can do most things with it. I opened up a select account on the phone and then from there I opened a Savings builder through the app in 5 minuets and have a standing order coming out too. Its been great to see my pending transactions now too as it helps me keep on top on my finances. Reviewed on: 9th January 2019

Amazing banking experience

Natwest banking is really convenient especially the mobile app. Reviewed on: 8th January 2019

Friendly Customer Service

I love RBS, regualar up to date letters sent to me, easy to use app and website and best of all, whenever I call customer Services, Im guaranteed a friendly voice at the other end, who always go above and beyond, the call Centre is based in the UK , always a plus! Reviewed on: 7th January 2019

Great bank

Wonderful customer service, always offers a personal touch and I would highly recommend them. Reviewed on: 23rd December 2018

RBS SO RELIABLE

I love how reliable a bank they are and don't give me charges for overdraft Reviewed on: 17th December 2018

15years on...

And I wouldn’t move my current account anywhere. Easy to use, excellent app, emergency cash used once or twice which I would have been in trouble without. Fab bank Reviewed on: 17th December 2018

Average

One bank account is very much like any other offered by any high street bank. Reviewed on: 16th December 2018

Amazing for saving and having money paid in

Never ignore your calls always a helpful good bank Reviewed on: 15th December 2018

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