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RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.1 (228 reviews)

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3.94

Based on 228 reviews, last reviewed 10th Nov 2024

No new 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

60%

14%

10%

Latest highest rating:

5

Scammed.. Received a text from rbs telling us of fraudulent activity on our current account.Attempted to contact fraud on three occasions.On each occasion conta... Read more Reviewed on: 10th November 2024

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

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About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

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RBS Basic Current Account reviews (228)

The bank app is really good !

Nice people over the phone...nice people in the bank aswell ! Reviewed on: 7th December 2018

Good customer service

Friendly customer service with minimal waiting time. Updates of accounts are overdrawn Reviewed on: 3rd December 2018

RBS REVIEW

RBS IS OK AND BEEN A CUSTOMER FOR A FEW YEARS NOW Reviewed on: 27th November 2018

Adequate

I've had it since I was 16 and haven't changed account due to outright apathy Reviewed on: 23rd November 2018

I love the app!

The RBS mobile app is just brilliant. I literally don’t banking whilst walking along the street - gone are the days of long phone calls to faceless call centres or having to log into a PC to do anything. Well done RBS! High Five! Reviewed on: 15th November 2018

Really easy to set up

So easy to set up for basics needs :) Reviewed on: 14th November 2018

Poor service

Don't look after customers and only care about getting money in. Reviewed on: 10th November 2018

Hurry up

RBS isn't a bad bank, just wish they would hurry up with the change over in England. Reviewed on: 10th November 2018

NO PROBLEEMS

STAFF ARE HELPFUL AND LUCKILY I HAVE A BRANCH NEARBY Reviewed on: 9th November 2018

Great staff, great location, great branch

The staff at the STornoway branch couldn’t be more helpful. I’ve gotten so much assistance from them over the years. I’m so glad that we still have a local branch. Internet banking can be great for some, but most elderly people struggle with this technology. This branch welcomes all their customers, no matter what the issues could be. Reviewed on: 8th November 2018

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