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TSB: Classic Plus Account reviews

Name: Classic Plus Account
Rating: 3.99 (173 reviews)

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3.86

Based on 173 reviews, last reviewed 27th Jan 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

23%

13%

Latest highest rating:

5

BRANCH IN TOWN (Witney) always welcoming and complet... BRANCH IN TOWN (Witney) always welcoming and complete profesional service. Reviewed on: 27th January 2026

Latest lowest rating:

1

No go zone This relates to savings too. I have 3 adult accounts with tsb. I turned 17 6 weeks ago. I can pay in, no password, no checks no problem. I try to move... Read more Reviewed on: 3rd December 2025

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About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

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TSB Classic Plus Account reviews (173)

BRANCH IN TOWN (Witney) always welcoming and complet...

BRANCH IN TOWN (Witney) always welcoming and complete profesional service. Reviewed on: 27th January 2026

The local branch is friendly and helpful

The local branch is friendly and helpful Reviewed on: 23rd January 2026

TSB The app is so easy to use.

The app is so easy to use. I can access my 3 accounts easily, move money and pay any bills I need in seconds. Reviewed on: 22nd January 2026

Good look after my finances protect from fraud sent...

Good look after my finances protect from fraud sent me messages Reviewed on: 22nd January 2026

No go zone

This relates to savings too. I have 3 adult accounts with tsb. I turned 17 6 weeks ago. I can pay in, no password, no checks no problem. I try to move money from current to severest but can't, I try withdraw money but can't, I try anything but can't. I'm told to go to online banking then told I have 3 current accounts so can't do anything. I obv only have 1 as I only turned adult recently. Help can't help as I don't have details for accounts I don't have and closest branch is 30 mile away. I'm in 6th form so can't do weekdays and I work at mcdonalds sat and Sunday to help me save for uni. I can't close account as I have multiple accounts and need account number of account I don't have to close the q I use. Cant fo it on phone for same reason. Its going to cost me £52 to take day off work to visit bank and even then vs t be sure they will help. Disgusted@ Reviewed on: 3rd December 2025

Banking app

Banking as normal, nothing outstanding Reviewed on: 19th April 2025

Worst bank ever.

I got lied to and when I complained the closed my account. Reviewed on: 12th April 2025

Great banking app

My experience with TSB as a customer for 10 years now has been good. Significant improvements have been made to their mobile banking app over the last 12 months, which is now very user friendly and straightforward with very good improvements in functionality. Reviewed on: 5th March 2025

d..Blocked Account transaction.

Blocked account UK advisor OK but Overseas so called fraud experts reading from scripts useless. No managers to escalate your compaint farmed out to moronic Clowns. Reviewed on: 4th October 2024

Institutions require excessive account details.

This experience relates to many other institutions and their credit/bank cards. I was unclear why I couldn't log on to my account on a PC. I called to find out why and had to give far too many details, even including the csv code from the card. Only then did I get an automated response saying the offices were closed. This should have been an automated reply at he start to avoid wasting my time. However, the greater issue is that many ask for similar information before they will communicate with customers. The danger is that if this was given over a compromised line, a fraudulent individual would have all they need to then go on and make purchases. Fundamentally, I strongly believe the financial sector should stop asking for so much detail and instead should ask for at least one less detail. By all means ask for something different but unique. Reviewed on: 1st August 2024

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