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TSB: Classic Plus Account reviews

Name: Classic Plus Account
Rating: 3.99 (168 reviews)

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3.85

Based on 168 reviews, last reviewed 19th Apr 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

23%

13%

Latest highest rating:

4

Banking app Banking as normal, nothing outstanding Reviewed on: 19th April 2025

Latest lowest rating:

1

Worst bank ever. I got lied to and when I complained the closed my account. Reviewed on: 12th April 2025

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About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

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TSB Classic Plus Account reviews (168)

Banking app

Banking as normal, nothing outstanding Reviewed on: 19th April 2025

Worst bank ever.

I got lied to and when I complained the closed my account. Reviewed on: 12th April 2025

Great banking app

My experience with TSB as a customer for 10 years now has been good. Significant improvements have been made to their mobile banking app over the last 12 months, which is now very user friendly and straightforward with very good improvements in functionality. Reviewed on: 5th March 2025

d..Blocked Account transaction.

Blocked account UK advisor OK but Overseas so called fraud experts reading from scripts useless. No managers to escalate your compaint farmed out to moronic Clowns. Reviewed on: 4th October 2024

Institutions require excessive account details.

This experience relates to many other institutions and their credit/bank cards. I was unclear why I couldn't log on to my account on a PC. I called to find out why and had to give far too many details, even including the csv code from the card. Only then did I get an automated response saying the offices were closed. This should have been an automated reply at he start to avoid wasting my time. However, the greater issue is that many ask for similar information before they will communicate with customers. The danger is that if this was given over a compromised line, a fraudulent individual would have all they need to then go on and make purchases. Fundamentally, I strongly believe the financial sector should stop asking for so much detail and instead should ask for at least one less detail. By all means ask for something different but unique. Reviewed on: 1st August 2024

TSB are a friendly and helpful bank.

TSB are a friendly and helpful bank. The app is easy to use and optimised for quicker functions and access to all the services TSB offer. Happy customer Reviewed on: 10th June 2024

Good for small interest free overdraft.

Good for small interest free overdraft. Poor rewards Reviewed on: 16th March 2024

Definitely not the best bank

Hasn't been a very good experience with this bank. Things sometimes take to long to solve or not solved either. Reviewed on: 6th March 2024

Good app features

The app is very good compared to competitors like nationwide. Never have to use a card reader & can upload documents like change of address & marriage certificates without having to go into branch. Would be good if they also sent notifications for when money leaves/enters your account too. Reviewed on: 24th August 2023

Safe and efficient

Very well organized banking system Reviewed on: 28th February 2023

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