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TSB: Classic Plus Account reviews

3.92
Based on 175 reviews, last reviewed 24th Mar 2026
500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
53%
See only 4 star reviews
23%
See only 3 star reviews
6%
See only 2 star reviews
5%
See only 1 star reviews
13%

Latest highest rating:

5

Good and informed service. Good and informed service. Excellent on line service. Reviewed on: 24th March 2026
Mike H's avatar
Mike H

Latest lowest rating:

1

No go zone This relates to savings too. I have 3 adult accounts with tsb. I turned 17 6 weeks ago. I can pay in, no password, no checks no problem. I try to move... Read more Reviewed on: 3rd December 2025
Nic h's avatar
Nic h

About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

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TSB Classic Plus Account reviews (175)

Good service

4
Good service, helpful , branches near. Reviewed on: 22nd November 2019

Top customer service

5
Fantastic switching service, I did Have one issue which was quickly resolved by a visit to my branch. It is brilliant that the branches are open later in the evening and on a Saturday. Reviewed on: 10th November 2019

Excellent Account

5
The best interest paying current account I could find by miles. I save £1500 and they give me 3% interest and there are no charges and I don't need to have any payments going out of the account. Its so good my wife has one also... Reviewed on: 8th November 2019

Service Amazing

5
Great product. Easy to understand and great service from the staff as well. Overall fantastic Reviewed on: 7th November 2019

Best interest bearing current account in the market

5
I have used the plus account since launch and can say that I have received the most overall interest on the amounts allowed. The in Branch customer service is exceptional and would recommend to everyone. Lets keep TSB on the High street for that personal touch. Reviewed on: 5th November 2019

Thomas Cook credit card claim

1
I have held a tsb account for 50 years and after recently filling out a credit card dispute for Thomas Cook flights I then phoned after receiving no response. I have never come across such a deliberately obstructive robotic answering stream of messages. In the end an operater I formed me that my claim had been overlooked and I should have received a credit on my Bill. A complete disregard for customers and the frustration that you experience when tryi g to direct a complaint Reviewed on: 7th October 2019

new tsb accunt

5
just opened a new tsb account online and what a doddle. no issues and all switched from my previous bank. all this done in 6 days. Reviewed on: 4th October 2019

Untrustworthy and cheats at TSB, liars

1
How to trust a bank that breaks their promises? The then chief executive Paul Pester had pledged that Classic Plus Accounts would have their interest rate increase from 3 to 5% on money up to £1,500, following the IT meltdown crisis but less than a year after, and the now ex chief executive gone, they broke his pledge and brought the interest rate back to 3%. It is not the £s loss, but the principle. Cheating on customers by lying. Reviewed on: 2nd August 2019

Never recommend the TSB

1
The TSB Bank, has given me a very poor service, blocked and caused security issues almost every time when trying to pay people either by the bankin app or online. The back office at the TSB has caused that many issues I have now decided to close my account and take my money elsewhere. TSB you area disgrace!!!! Reviewed on: 28th July 2019

Great bank

5
Friendly staff and always available Reviewed on: 4th February 2019

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