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TSB: Classic Plus Account reviews

Name: Classic Plus Account
Rating: 3.92 (175 reviews)

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3.92

Based on 175 reviews, last reviewed 24th Mar 2026

500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

53%

23%

13%

Latest highest rating:

5

Good and informed service. Good and informed service. Excellent on line service. Reviewed on: 24th March 2026

Latest lowest rating:

1

No go zone This relates to savings too. I have 3 adult accounts with tsb. I turned 17 6 weeks ago. I can pay in, no password, no checks no problem. I try to move... Read more Reviewed on: 3rd December 2025

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About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

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TSB Classic Plus Account reviews (175)

Great cash incentives

The interest rate on my account was very good when I first joined, and TSB offers a good 'refer a friend's incentive. Although they had some difficulties with their online facilities a short while back, they put up their interest rates even further as a way of repaying their customers. They also had 24 hour phone lines open and while it took a while to get through, operators answering the call were always helpful and friendly. Interest rates have gone down now, but are still better than most other current accounts. Reviewed on: 12th June 2020

Customer service support

During this current virus outbreak it has meant self isolation and big concern over how to manage financially. TSB has personally contacted me to offer any assistance they can to support me throughout this ordeal. I found the service offered incredibly thoughtful and compassionate. In particular, Edward, who is based at the Exeter TSB branch, went out of his way to assure me that I would be looked after in any way possible financially due to having disabilities. It provided great relief and I'm grateful. Reviewed on: 26th March 2020

Review of a classic plus account

I have banked with the TSB for 40 years or more and have never had anything to complain about. The classic plus account is marvellous as it allows you to earn interest but you can withdraw your money any time. I also like that it is operated online. Reviewed on: 5th February 2020

The only part time bank in our town. Great interest

5% on 2 x 2 accounts and the only 3 day week bank open in our town. Reviewed on: 5th February 2020

Easy to use

Easy to set up and get interest as well. Reviewed on: 28th January 2020

Frequent minor issues

Whilst the user experience has improved somewhat recently, it is still too often that I hit broken links and errors when banking online. Reviewed on: 24th January 2020

Very good

My experience its verry good with tsb bank thank you Reviewed on: 6th January 2020

Great service

Excellent service both in branch and online. Excellent app. Reviewed on: 23rd November 2019

Excellent

Great account. You get monthly interest at 3% on balances upto £1,500 Reviewed on: 22nd November 2019

Fuss-free friendly banking

Despite the problems with online banking a while ago, banking with TSB is easy. The app and website work well. And if I need to speak to a human, I still have a branch in my home town where the staff are very approachable and helpful. Reviewed on: 22nd November 2019

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