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RBS: Student Current Account reviews

Name: Student Current Account
Rating: 3.92 (12 reviews)

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3.86

Based on 12 reviews, last reviewed 31st May 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

25%

3 star

17%

Latest highest rating:

4

Easy to use Any irregular issues were fixed quickly and with ease Reviewed on: 31st May 2023

Latest lowest rating:

1

My worst banking experience RBS made several mistakes in the account opening process (multiple complaints upheld), terrible online and mobile banking. Infuriating that almost eve... Read more Reviewed on: 8th February 2019

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About this product

The RBS Student Bank Account is designed to support those in full-time education to manage their finances. Control the account through the RBS mobile app, with various budgeting and safety features. Withdraw cash from an RBS ATM without using the card. Various freebies are available with the account - check what the current RBS student offer is before applying.

Knowing which student banking provider to choose can be tricky with so many to choose from. We collect RBS Student Bank Account reviews to check it’s the right fit for you. Learn more about what you can expect from RBS by reading about existing account holders’ experiences.

Find out why other students chose RBS as their banking provider. Learn more about the budgeting features available in the mobile banking app. Read about the freebies that existing account holders have redeemed with their Student Bank Accounts. Find out how responsive the customer service team has been when resolving customer concerns and queries. Make an informed decision about your new account by reading our RBS Student Bank Account reviews.

If you have a Student Bank Account with RBS, share your experience with our Smart Money People community. Tell us how long you’ve had the account and how satisfied you’ve been so far. What made you choose RBS as your student banking provider? What have been the main benefits that you’ve experienced with the account? Are there any aspects that you feel could be improved? What freebies have you claimed with your account? If you use the mobile banking app, what features do you find the most useful? Write an honest RBS Student Bank Account review today. Together, we can help people like you make better financial decisions.

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RBS Student Current Account reviews (12)

Easy to use

Any irregular issues were fixed quickly and with ease Reviewed on: 31st May 2023

Great experience

The overdraft limit is great, it notifies you if you are close to the limit. It’s incredibly easy to transfer between accounts. Reviewed on: 4th April 2023

Easy to use

Any problems are usually resolved the same day Reviewed on: 4th April 2023

Helpful assistant

Had many queries when opening my student account as I am not too financially adept, but the RBS customer service team, especially Cora, made solving my problems quick and easy. I can rest assured that if I have any queries down the road that RBS will be there to help reach a conclusion that suits me. Reviewed on: 1st April 2022

Very easy

Banking with RBS has been very easy. Their app is very intuitive and helpful. I don't even need to physically go to the bank for my transaction! Reviewed on: 19th April 2021

My worst banking experience

RBS made several mistakes in the account opening process (multiple complaints upheld), terrible online and mobile banking. Infuriating that almost everything apart from opening an account needs to be done in a physical branch, especially when that is not made clear when opening an account. Reviewed on: 8th February 2019

Lack of branches, digital banking needs improved

Clear attempts to force people onto digital banking to justify closing community branches. This isn't made better by the over-complication of a large amount of online transactions by their requirement of a home card reader, at the customer's expense. This would be easier done in branch but even that is harder than ever. Their products are mildly competitive but still pretty average. Reviewed on: 4th November 2018

Good in-branch care, lack of branches, digital banking needs improved

RBS has had a near constant push for all of its customers to sign up to digital banking as an excuse to close down branches. Despite this, there are many things that RBS makes overly complicated on its online banking such as the need to use your own personal card machine for certain transactions, coming at a cost to the customer. These transactions would be completed easier in branch but with branches constantly closing, this is now more difficult than ever. Although the in-branch care from staff is always exceptional, it feels as though RBS has no shame in hiding the fact that their organisation is run for their own convenience and not that of the consumer. The account overall is fine, what you'd expect from a student current account. The agreed overdraft is competitive and easy and I have had no problems with the account but overall it is a pretty average product. RBS seriously needs to look at its customer care, I have had much more positive experiences elsewhere. Reviewed on: 4th November 2018

great convenience

quite helpful for a university student to have a £2000 overdraft, without interest, for their first four years Reviewed on: 11th February 2018

Easy to use with great benefits

Great account to have as a student and the customer service is excellent Reviewed on: 16th December 2017

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RBS: Student Current Account reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review RBS: Student Current Account now

RBS Student Current Account reviews (12)

Easy to use

Great experience

Easy to use

Helpful assistant

Very easy

My worst banking experience

Lack of branches, digital banking needs improved

Good in-branch care, lack of branches, digital banking needs improved

great convenience

Easy to use with great benefits

Do you have a different RBS product?

There's still more to see!

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