RBS Student Current Account Reviews

  Ratings based on 8 reviews       Last review 7 months ago    

RBS Student Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Student Current Account reviews to find out what life as a RBS customer is really like. And remember,...

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RBS Student Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Student Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Student Current Account reviews. Together, we can make financial services work better for everyone.

Overall Rating

Great

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RBS Review Insight

What are people saying in their reviews?

Customer Service

29% of feedback is Process related

Customer profile

Top Age Profile: 18-24

Top Channel Preference: App

Your Student Current Account Reviews

8 reviews

Review RBS's Student Current Account now

Very easy

Banking with RBS has been very easy. Their app is very intuitive and helpful. I don't even need to physically go to the bank for my transaction!

Reviewed on 19th April 2021
Neny Isharyanti's avatar
Neny Isharyanti

My worst banking experience

RBS made several mistakes in the account opening process (multiple complaints upheld), terrible online and mobile banking. Infuriating that almost everything apart from opening an account needs to be done in a physical branch, especially when that is... Read more

RBS made several mistakes in the account opening process (multiple complaints upheld), terrible online and mobile banking. Infuriating that almost everything apart from opening an account needs to be done in a physical branch, especially when that is not made clear when opening an account.

Reviewed on 8th February 2019
Adam's avatar
Adam

Lack of branches, digital banking needs improved

Clear attempts to force people onto digital banking to justify closing community branches. This isn't made better by the over-complication of a large amount of online transactions by their requirement of a home card reader, at the customer's expense.... Read more

Clear attempts to force people onto digital banking to justify closing community branches. This isn't made better by the over-complication of a large amount of online transactions by their requirement of a home card reader, at the customer's expense. This would be easier done in branch but even that is harder than ever.

Their products are mildly competitive but still pretty average.

Reviewed on 4th November 2018
donnybanks's avatar
donnybanks

Good in-branch care, lack of branches, digital banking needs improved

RBS has had a near constant push for all of its customers to sign up to digital banking as an excuse to close down branches. Despite this, there are many things that RBS makes overly complicated on its online banking such as the need to use your own... Read more

RBS has had a near constant push for all of its customers to sign up to digital banking as an excuse to close down branches. Despite this, there are many things that RBS makes overly complicated on its online banking such as the need to use your own personal card machine for certain transactions, coming at a cost to the customer. These transactions would be completed easier in branch but with branches constantly closing, this is now more difficult than ever. Although the in-branch care from staff is always exceptional, it feels as though RBS has no shame in hiding the fact that their organisation is run for their own convenience and not that of the consumer.

The account overall is fine, what you'd expect from a student current account. The agreed overdraft is competitive and easy and I have had no problems with the account but overall it is a pretty average product.

RBS seriously needs to look at its customer care, I have had much more positive experiences elsewhere.

Reviewed on 4th November 2018
donnybanks's avatar
donnybanks

great convenience

quite helpful for a university student to have a £2000 overdraft, without interest, for their first four years

Reviewed on 11th February 2018
Deryck Aubrey's avatar
Deryck Aubrey

Easy to use with great benefits

Great account to have as a student and the customer service is excellent

Reviewed on 16th December 2017
Emily Maayoh's avatar
Emily Maayoh

outstanding

amazing overdraft facility. easy to use. app is user-friendly. very helpful and friendly staff. no hidden charges or anything.

Reviewed on 5th September 2017
stefan cunningham's avatar
stefan cunningham

Help and Advice from Uni Fresher to Graduant

Always helpful in branch and online. Lovely bank to deal with, nothing but good words to say about them.

Reviewed on 19th February 2016
Rebecca Hannah McMonies's avatar
Rebecca Hannah McMonies