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Review of the RBS, Basic Current Account:

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refuse to help

When you don't have a problem the bank is absolutely fine. However, when I asked them to reduced my overdraft because I no longer need it they have refused time and time again. I still have an overdraft because they won't reduce it. Also when we needed some documents certified by them for our mortgage they refused because our mortgage is from a different provider. I am in the process of looking for a different bank. Reviewed on: 11th February 2018

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