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Yorkshire Bank: Current Account reviews

3.77
Based on 76 reviews, last reviewed 19th May 2022
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7%
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18%

Latest highest rating:

5

Great customer service All round good bank - great app for current account which is so easy to use. Friendly staff there if you need them Reviewed on: 15th June 2021
dhew57's avatar
dhew57

Latest lowest rating:

1

Clueless - Zero Customer Focus As a customer of over 65 years, firstly with the Yorkshire Penny Bank, yesterday I went into the Halifax branch (Virgin Money) for the first time as I... Read more Reviewed on: 19th May 2022
Paul H's avatar
Paul H

About this product

Yorkshire Bank offers current accounts under the Virgin Money brand. Find reviews for Virgin Money current accounts on Smart Money People.

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Yorkshire Bank Current Account reviews (76)

A really good experience and time well spent

4
I switched to Yorkshire Bank's Current Account Direct which promised 2% AER (1.98% gross p.a. variable) on your credit balances up to £3,000. I used their switching service. It took about 25 minutes and within a few days I was up and running and with a nice £150 bonus in my new account to boot. All my direct debits, standing orders and payees transferred across and everything went perfectly. The best 25 minutes spent this year! The only small drawback was that although the account can be managed online, it had to be set up in branch. There was a branch within 10 minutes walk so it was no problems and it was nice for once to speak to a human being. Reviewed on: 13th August 2015

helpful customer service but too much paperwork

4
I joined Yorshire Bank and switched my main current account. Had the account opening paperwork in the post - my my there was a lot of it! Helpful customer services made sense of it. Would recommend. Reviewed on: 9th August 2015

terrible incompetent bank needs overhaul

1
Switched from this awful bank to Halifax!! Terrible queues no support lazy staff and no proper contact numbers Reviewed on: 9th August 2015

I find Yorkshire Bank to be a fairly good bank.

4
I find Yorkshire Bank to be a very good basic bank and I am happy to recommend it to others. I can run my account via app or telephone banking or in branch. The branches are small but friendly and unfortunately the queues can be very long and slow. Reviewed on: 27th April 2015

amazing

4
i opened my account last year and it is by far the best bank anyone could ask for Reviewed on: 10th April 2015

No issues over last 30 years.

5
Moved to Yorkshire Bank from Barclays many years ago. Barclays failed to transfer my mortgage details over so stayed with Yorkshire Bank as they sorted for me. Reviewed on: 11th October 2014

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