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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.61 (451 reviews)

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4.61

Based on 451 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

They offer a number of benefits, an easy to use app... They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (451)

Amazing, helpful and simple

I have been a Natwest customer for the past 18 years and they continually improve their services, are very helpful and are not pushy with their products. I would highly recommend the banking app as well as the online banking. Every time I need to call them I get through within a minute or two and they are always knowledgable and friendly. Reviewed on: 13th August 2021

Average Banking

I started banking with the national Westminster when I was 16. At 67 I am still with them, they treat me like a number, not a human being and personal service has long gone! Reviewed on: 20th February 2021

Good benefits especially foreign travel insurance, poor savings interest.

You get rewards, more so when you access your mobile app, and the benefits can be excellent. £20/month is the cost, that’s £240 a year but you get about £40 back. You get GreenFlag roadside assistance, it’s limited to 3callouts a year but that’s acceptable and covers all cars in the household, we have 2. Then Travel Insurance, both my wife and I are over 70so have to pay a supplement of £75 each so that’s £150 But it covers you for more than you would have thought. I’m 84, my wife 78, both had cancer, I’ve had AF but no extra premiums, excellent cover fo4 very small cost. Used to have a reasonable regular savings account but they have reduced the interest too much. Reviewed on: 17th February 2021

Amazing.

Fantastic account with great benefits and so easy to manage with the mobile app. Reviewed on: 9th February 2021

I love the app, so easy to use!

I main bank with NatWest I have accounts elsewhere but navigation of the app is far better than any other bank Reviewed on: 2nd February 2021

Great value for money

Great value for money banking from a bank which is a major player in the industry. Reviewed on: 22nd January 2021

Fantastic reward account

Natwest bank provides a reward account that's very useful to me and with a lot of benefits with it. I've always been with Natwest and they always dealt with all my questions and all my requirements with a lot of professionalism. I really recommend them. Reviewed on: 22nd January 2021

Fantastic account

The Green Flag cover with this account is fantastic. They came out to me ever so quickly and kept me informed. Love the fact I an rewarded for having direct debits and also for logging into the mobile app once a month. The app is great as I can get cash when I have left my card somewhere and I can even lock it so nobody else can use it until I find it. Reviewed on: 20th January 2021

Safe and satisfying

When using the NatWest app I always feel like my details and money are secure. I feel like the app is built for people like me and I enjoy the illustrations and images throughout the app that bring the whole thing to life. Reviewed on: 19th January 2021

Quick & Easy

I love using the mobile app. It is easy to use & I have my bank with me 24hrs a day, on my phone. !! Reviewed on: 18th January 2021

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