Write a review

NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (444 reviews)

View other NatWest products

4.78

Based on 444 reviews, last reviewed 12th Jun 2025

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

Read all reviews Write a review

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Reward Platinum Account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Reward Platinum Account reviews (444)

Very Appy with my bank

the branches, the online team, the mobile banking app is the best their is Reviewed on: 12th January 2022

Refused Society Account

Banked with Nat West for 51 years, had Business accounts , Foundations Mortgage, just turned down for a Club/Society account with no explanation. The days of customer service are gone, I've had Personal Business managers, etc, now just an account number, cannot speak to anyone who knows anything or can do anything. Might move to Barclays who have aggress to open an account. Dr S Reviewed on: 18th September 2021

Friendly

Family bank, super friendly and helpful to all ages Reviewed on: 17th August 2021

Amazing, helpful and simple

I have been a Natwest customer for the past 18 years and they continually improve their services, are very helpful and are not pushy with their products. I would highly recommend the banking app as well as the online banking. Every time I need to call them I get through within a minute or two and they are always knowledgable and friendly. Reviewed on: 13th August 2021

Average Banking

I started banking with the national Westminster when I was 16. At 67 I am still with them, they treat me like a number, not a human being and personal service has long gone! Reviewed on: 20th February 2021

Good benefits especially foreign travel insurance, poor savings interest.

You get rewards, more so when you access your mobile app, and the benefits can be excellent. £20/month is the cost, that’s £240 a year but you get about £40 back. You get GreenFlag roadside assistance, it’s limited to 3callouts a year but that’s acceptable and covers all cars in the household, we have 2. Then Travel Insurance, both my wife and I are over 70so have to pay a supplement of £75 each so that’s £150 But it covers you for more than you would have thought. I’m 84, my wife 78, both had cancer, I’ve had AF but no extra premiums, excellent cover fo4 very small cost. Used to have a reasonable regular savings account but they have reduced the interest too much. Reviewed on: 17th February 2021

Amazing.

Fantastic account with great benefits and so easy to manage with the mobile app. Reviewed on: 9th February 2021

I love the app, so easy to use!

I main bank with NatWest I have accounts elsewhere but navigation of the app is far better than any other bank Reviewed on: 2nd February 2021

Great value for money

Great value for money banking from a bank which is a major player in the industry. Reviewed on: 22nd January 2021

Fantastic reward account

Natwest bank provides a reward account that's very useful to me and with a lot of benefits with it. I've always been with Natwest and they always dealt with all my questions and all my requirements with a lot of professionalism. I really recommend them. Reviewed on: 22nd January 2021

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Classic Account
from Bank of Scotland 3.95 from 112 reviews
Reward Silver Account
from NatWest 4.55 from 163 reviews
Silver Added Value Account
from Lloyds Bank 3.48 from 18 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Rooster card
from NatWest 4.92 from 13255 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub