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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.77 (450 reviews)

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4.77

Based on 450 reviews, last reviewed 16th Apr 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great rewards offered for everyday spending Great rewards offered for everyday spending on the credit card. Able to redeem at a range of high Street stores or transfer towards paying of the cred... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (450)

Best offer for me

The account I have with NatWest fits in with my life style better then other banks Reviewed on: 12th March 2022

I do not plan on going anywhere!

Everything in one place, my current account (since I was 11), savings, credit card and mortgage. Couldn’t ask for a better service or mobile banking app! Reviewed on: 11th March 2022

Reward account very rewarding

Contacted Natwest on phone to resolve question with my account and at the same time was suggested a change in account may be worth doing. Did not seem pressured was just given the facts and determined it would be worth it based on a few factors. Couple of months later and the amount of rewards just keep piling up, very pleased and glad there was no hard sell on the product. Reviewed on: 9th March 2022

very rewarding account

fab service and make lots of rewards on my account and the mobile app fab Reviewed on: 5th March 2022

Fantastic account!

The package accounts are great value for money and provide you with many benefits! Reviewed on: 4th March 2022

Perfect

I love this bank the service really really good and didn’t have any problems with last 15 years they made me happy and make life easier the bank you can trust. Reviewed on: 21st January 2022

Very Appy with my bank

the branches, the online team, the mobile banking app is the best their is Reviewed on: 12th January 2022

Refused Society Account

Banked with Nat West for 51 years, had Business accounts , Foundations Mortgage, just turned down for a Club/Society account with no explanation. The days of customer service are gone, I've had Personal Business managers, etc, now just an account number, cannot speak to anyone who knows anything or can do anything. Might move to Barclays who have aggress to open an account. Dr S Reviewed on: 18th September 2021

Friendly

Family bank, super friendly and helpful to all ages Reviewed on: 17th August 2021

Amazing, helpful and simple

I have been a Natwest customer for the past 18 years and they continually improve their services, are very helpful and are not pushy with their products. I would highly recommend the banking app as well as the online banking. Every time I need to call them I get through within a minute or two and they are always knowledgable and friendly. Reviewed on: 13th August 2021

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