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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.77 (447 reviews)

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4.77

Based on 447 reviews, last reviewed 19th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Includes the forgotten needs - travel insurance, bre... Includes the forgotten needs - travel insurance, breakdown cover, mobile phone insurance Reviewed on: 19th February 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (447)

very rewarding account

fab service and make lots of rewards on my account and the mobile app fab Reviewed on: 5th March 2022

Fantastic account!

The package accounts are great value for money and provide you with many benefits! Reviewed on: 4th March 2022

Perfect

I love this bank the service really really good and didn’t have any problems with last 15 years they made me happy and make life easier the bank you can trust. Reviewed on: 21st January 2022

Very Appy with my bank

the branches, the online team, the mobile banking app is the best their is Reviewed on: 12th January 2022

Refused Society Account

Banked with Nat West for 51 years, had Business accounts , Foundations Mortgage, just turned down for a Club/Society account with no explanation. The days of customer service are gone, I've had Personal Business managers, etc, now just an account number, cannot speak to anyone who knows anything or can do anything. Might move to Barclays who have aggress to open an account. Dr S Reviewed on: 18th September 2021

Friendly

Family bank, super friendly and helpful to all ages Reviewed on: 17th August 2021

Amazing, helpful and simple

I have been a Natwest customer for the past 18 years and they continually improve their services, are very helpful and are not pushy with their products. I would highly recommend the banking app as well as the online banking. Every time I need to call them I get through within a minute or two and they are always knowledgable and friendly. Reviewed on: 13th August 2021

Average Banking

I started banking with the national Westminster when I was 16. At 67 I am still with them, they treat me like a number, not a human being and personal service has long gone! Reviewed on: 20th February 2021

Good benefits especially foreign travel insurance, poor savings interest.

You get rewards, more so when you access your mobile app, and the benefits can be excellent. £20/month is the cost, that’s £240 a year but you get about £40 back. You get GreenFlag roadside assistance, it’s limited to 3callouts a year but that’s acceptable and covers all cars in the household, we have 2. Then Travel Insurance, both my wife and I are over 70so have to pay a supplement of £75 each so that’s £150 But it covers you for more than you would have thought. I’m 84, my wife 78, both had cancer, I’ve had AF but no extra premiums, excellent cover fo4 very small cost. Used to have a reasonable regular savings account but they have reduced the interest too much. Reviewed on: 17th February 2021

Amazing.

Fantastic account with great benefits and so easy to manage with the mobile app. Reviewed on: 9th February 2021

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