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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.77 (447 reviews)

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4.77

Based on 447 reviews, last reviewed 19th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Includes the forgotten needs - travel insurance, bre... Includes the forgotten needs - travel insurance, breakdown cover, mobile phone insurance Reviewed on: 19th February 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (447)

As I near my 80th birthday even I could converse with Cora

Only downside was the speed of her responses I needed time to absorb her remarks and before I could ask for a clarification she was gone ..... The lass was much in demand lol Reviewed on: 29th March 2022

Great App!

their app has reduced my reliance on branches massively. I used to go probably once per month, now it's more like once per year. Reviewed on: 29th March 2022

Lack of flexibility

Not recommend. Money for nothing Reviewed on: 29th March 2022

Fantastic rewards and account benefits

Get rewarded for banking with them and the account benefits are amazing! Reviewed on: 25th March 2022

Value for Money

This account has everything you need from mobile cover, car breakdown and discounts Reviewed on: 24th March 2022

Great bank, great app

Excellent customer service in branches and an amazing app! Reviewed on: 24th March 2022

Covers everything

The account I have covers more of my day to day needs and I get paid back for it. Reviewed on: 24th March 2022

Best offer for me

The account I have with NatWest fits in with my life style better then other banks Reviewed on: 12th March 2022

I do not plan on going anywhere!

Everything in one place, my current account (since I was 11), savings, credit card and mortgage. Couldn’t ask for a better service or mobile banking app! Reviewed on: 11th March 2022

Reward account very rewarding

Contacted Natwest on phone to resolve question with my account and at the same time was suggested a change in account may be worth doing. Did not seem pressured was just given the facts and determined it would be worth it based on a few factors. Couple of months later and the amount of rewards just keep piling up, very pleased and glad there was no hard sell on the product. Reviewed on: 9th March 2022

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