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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.76 (451 reviews)

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4.76

Based on 451 reviews, last reviewed 17th Apr 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

They offer a number of benefits, an easy to use app... They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (451)

Self-Service & benefits

Fantastic app. helps me to manage my money at my convenience without the need for the need to contact the team very often. Great benefits giving me peace of mind, I effectively get the account & benefits for free with the rewards I earn back with this and my Reward credit card combined. Reviewed on: 19th January 2023

Easy to use

The NatWest App is the easiest to use on the market. I find I can do everything I need and as a dyslexic customer its the easiest and importantly causes me the least stress. Reviewed on: 19th January 2023

Best Mobile app around!

Life is busy, I don't have time to visit a branch or make a phone call so having the NatWest mobile app makes life simple. Absolutely anything I need to do I can do on the app. Especially love the card freeze option. Reviewed on: 19th January 2023

Great customer experience

Really easy app to manage my account, easy to navigate & understand, few clicks to all the things i need & excellent functionality e.g split bill Reviewed on: 19th January 2023

Best App

Straight forward & easy to use especially now you can pay cheques in up to £1000 Reviewed on: 18th January 2023

Great mobile app

Lots of functionality, easy to navigate and very intuitive. Do all of my banking through the app these days Reviewed on: 18th January 2023

Great reward account

The benefits from the reward account are very good value for money. The banking app also has some great features and very secure (e.g. approving a transaction with blink). Overall very happy with the product and banking app. Reviewed on: 18th January 2023

Great Bank / Great App

I've banked with NatWest for 35+ years and I've never been tempted to change to another. Products are great and fit for purpose and the online App is amazing. Reviewed on: 18th January 2023

Great app and easy to use

So much you can do on the app now, it’s great. Convenient and really easy to use. Reviewed on: 18th January 2023

App-tastic!

I have used apps from multiple institutions but the NatWest app stands out in it’s usability and comprehensiveness. Reviewed on: 18th January 2023

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