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NatWest: Reward Platinum Account reviews

4.78
Based on 444 reviews, last reviewed 12th Jun 2025
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025
Angelo Paragoso's avatar
Angelo Paragoso

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

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NatWest Reward Platinum Account reviews (444)

Love the App!!

5
Use the app for all my banking needs and its great and so simple to use. Wide variety of features for me to use to make my life easier Reviewed on: 20th January 2023

Great packaged account

5
I have the reward platinum account, I know that I have travel insurance breakdown cover and mobile phone insurance for as long as I have the account so no need to renew every year and love getting rewards every month. The reward credit card, free with this account is fab, I have earned over a thousand pounds in rewards for using it as I would normally for shopping petrol and large purchases Reviewed on: 19th January 2023

Love the App

5
NatWest Banking App is so easy and straight forward to use, and provides you with terrific insights that help you understand you spend and how to make savings Reviewed on: 19th January 2023

Self-Service & benefits

5
Fantastic app. helps me to manage my money at my convenience without the need for the need to contact the team very often. Great benefits giving me peace of mind, I effectively get the account & benefits for free with the rewards I earn back with this and my Reward credit card combined. Reviewed on: 19th January 2023

Easy to use

5
The NatWest App is the easiest to use on the market. I find I can do everything I need and as a dyslexic customer its the easiest and importantly causes me the least stress. Reviewed on: 19th January 2023

Best Mobile app around!

5
Life is busy, I don't have time to visit a branch or make a phone call so having the NatWest mobile app makes life simple. Absolutely anything I need to do I can do on the app. Especially love the card freeze option. Reviewed on: 19th January 2023

Great customer experience

5
Really easy app to manage my account, easy to navigate & understand, few clicks to all the things i need & excellent functionality e.g split bill Reviewed on: 19th January 2023

Best App

5
Straight forward & easy to use especially now you can pay cheques in up to £1000 Reviewed on: 18th January 2023

Great mobile app

5
Lots of functionality, easy to navigate and very intuitive. Do all of my banking through the app these days Reviewed on: 18th January 2023

Great reward account

5
The benefits from the reward account are very good value for money. The banking app also has some great features and very secure (e.g. approving a transaction with blink). Overall very happy with the product and banking app. Reviewed on: 18th January 2023

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