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NatWest: Reward Platinum Account reviews

4.76
Based on 451 reviews, last reviewed 17th Apr 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

They offer a number of benefits, an easy to use app... They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026
Marina's avatar
Marina

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (451)

Good value for money

5
Saves me a lot of money in travel insurance during the year Reviewed on: 23rd January 2023

Great product

5
Loads of useful cover, car breakdown, restaurant deals and the best banking app I've come across. Reviewed on: 23rd January 2023

The easiest mobile banking app

5
The app is so easy and quick to use Reviewed on: 23rd January 2023

Best banking app and my preferred way to bank

5
Brilliant service, banking at your fingertips and option to chat to a person if really needed Reviewed on: 22nd January 2023

Amazing!

5
Excellent customer service. Great cover with the extra rewards. Reviewed on: 22nd January 2023

What cant the natwest app do?

5
Fabulous mobile banking app. Theres nothing it cant do. It is up 24x7, never fails when i need it and i can even scan cheques from home and pay them in directly to my account. Reviewed on: 20th January 2023

Simple, great app

5
Everything is easy to follow with simple instructions. The App is quick and simple. the staff are friendly and approachable. Reviewed on: 20th January 2023

Love the App!!

5
Use the app for all my banking needs and its great and so simple to use. Wide variety of features for me to use to make my life easier Reviewed on: 20th January 2023

Great packaged account

5
I have the reward platinum account, I know that I have travel insurance breakdown cover and mobile phone insurance for as long as I have the account so no need to renew every year and love getting rewards every month. The reward credit card, free with this account is fab, I have earned over a thousand pounds in rewards for using it as I would normally for shopping petrol and large purchases Reviewed on: 19th January 2023

Love the App

5
NatWest Banking App is so easy and straight forward to use, and provides you with terrific insights that help you understand you spend and how to make savings Reviewed on: 19th January 2023

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