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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.77 (447 reviews)

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4.77

Based on 447 reviews, last reviewed 19th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Includes the forgotten needs - travel insurance, bre... Includes the forgotten needs - travel insurance, breakdown cover, mobile phone insurance Reviewed on: 19th February 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (447)

Amazing!

Excellent customer service. Great cover with the extra rewards. Reviewed on: 22nd January 2023

What cant the natwest app do?

Fabulous mobile banking app. Theres nothing it cant do. It is up 24x7, never fails when i need it and i can even scan cheques from home and pay them in directly to my account. Reviewed on: 20th January 2023

Simple, great app

Everything is easy to follow with simple instructions. The App is quick and simple. the staff are friendly and approachable. Reviewed on: 20th January 2023

Love the App!!

Use the app for all my banking needs and its great and so simple to use. Wide variety of features for me to use to make my life easier Reviewed on: 20th January 2023

Great packaged account

I have the reward platinum account, I know that I have travel insurance breakdown cover and mobile phone insurance for as long as I have the account so no need to renew every year and love getting rewards every month. The reward credit card, free with this account is fab, I have earned over a thousand pounds in rewards for using it as I would normally for shopping petrol and large purchases Reviewed on: 19th January 2023

Love the App

NatWest Banking App is so easy and straight forward to use, and provides you with terrific insights that help you understand you spend and how to make savings Reviewed on: 19th January 2023

Self-Service & benefits

Fantastic app. helps me to manage my money at my convenience without the need for the need to contact the team very often. Great benefits giving me peace of mind, I effectively get the account & benefits for free with the rewards I earn back with this and my Reward credit card combined. Reviewed on: 19th January 2023

Easy to use

The NatWest App is the easiest to use on the market. I find I can do everything I need and as a dyslexic customer its the easiest and importantly causes me the least stress. Reviewed on: 19th January 2023

Best Mobile app around!

Life is busy, I don't have time to visit a branch or make a phone call so having the NatWest mobile app makes life simple. Absolutely anything I need to do I can do on the app. Especially love the card freeze option. Reviewed on: 19th January 2023

Great customer experience

Really easy app to manage my account, easy to navigate & understand, few clicks to all the things i need & excellent functionality e.g split bill Reviewed on: 19th January 2023

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