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NatWest: Reward Platinum Account reviews

4.78
Based on 444 reviews, last reviewed 12th Jun 2025
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025
Angelo Paragoso's avatar
Angelo Paragoso

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

About this product

The NatWest Reward Platinum Account is available for existing NatWest current account holders. The account charges a monthly fee but comes with a range of benefits. Account holders can access mobile phone insurance, family travel insurance and breakdown cover, as well as fee-free abroad purchases. Customers can also earn rewards that can be redeemed as cash, gift cards or e-codes with the bank’s range of retail partners.

Before opening a new current account, check out the reviews on Smart Money People. Our reviews are left by genuine account holders sharing their real experiences with the product and provider. Make an informed decision about your new account by hearing first-hand accounts from people just like you.

Learn more about the benefits that come with the account and if customers feel that they’re worth the monthly fee. Read about experiences with the insurance policies that come with the account and if customers use them. Find out how responsive the customer service team is when account holders need help. All of this and more can be found in our NatWest Reward Platinum Account reviews.

If you’ve ever had a Reward Platinum Account, share your honest experience with our Smart Money People community. Tell us how long you’ve had this account and what your favourite benefits are. Is there anything about the account that you feel could be improved? If you use mobile banking, tell us which features are the most useful. Would you recommend this account to your family and friends? Write a NatWest Reward Platinum Account review today. Together, we can help people like you make better financial decisions.

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NatWest Reward Platinum Account reviews (444)

the app is AMAZING

5
i can do 100% of my banking through the app, and even when i need support there's a great chat function Reviewed on: 23rd January 2023

Best banking app! Bank in my pocket

5
Pretty much anything I need to do is in my app! Except from dispensing cash, it’s clear, easy, reliable, it also shares helpful tips of your finances, whether that be help with cost of living, benefits entitlements etc, Thank you NatWest Reviewed on: 23rd January 2023

Amazin

5
I have had this account for several years it is very beneficial to me i have breakdown cover mobile insurance and also holiday insurance Reviewed on: 23rd January 2023

Good value for money

5
Saves me a lot of money in travel insurance during the year Reviewed on: 23rd January 2023

Great product

5
Loads of useful cover, car breakdown, restaurant deals and the best banking app I've come across. Reviewed on: 23rd January 2023

The easiest mobile banking app

5
The app is so easy and quick to use Reviewed on: 23rd January 2023

Best banking app and my preferred way to bank

5
Brilliant service, banking at your fingertips and option to chat to a person if really needed Reviewed on: 22nd January 2023

Amazing!

5
Excellent customer service. Great cover with the extra rewards. Reviewed on: 22nd January 2023

What cant the natwest app do?

5
Fabulous mobile banking app. Theres nothing it cant do. It is up 24x7, never fails when i need it and i can even scan cheques from home and pay them in directly to my account. Reviewed on: 20th January 2023

Simple, great app

5
Everything is easy to follow with simple instructions. The App is quick and simple. the staff are friendly and approachable. Reviewed on: 20th January 2023

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