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NatWest: Reward Platinum account reviews

Name: Reward Platinum account
Rating: 4.66 (452 reviews)

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4.66

Based on 452 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very helpful with debt management, good website, exc... Very helpful with debt management, good website, excellent human response. Reviewed on: 11th June 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum account reviews (452)

Great customer service

Top class customer service. Well done NatWest. Very happy with you. Reviewed on: 17th February 2023

Changing to Natwest from Barclays best move ever

I've always received excellent service from Natwest and long may our banking relationship continue Reviewed on: 17th February 2023

Always there to help you

Always there to help you, no matter what it is Reviewed on: 17th February 2023

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Easy-to-use, friendly App

I like using the app and it has lots of good features. Reviewed on: 17th February 2023

38 years and counting

Always been a solid bank for me and never considered moving . Reviewed on: 17th February 2023

Great app! Everyday banking needs in the palm of my hand

I use the app daily for everyday banking but I love the additional features such as round ups, credit scoring, spending and budgets feature plus I love the fact it’s so secure being set up for biometrics. When I’m interested in other products they are really accessible to look at and apply through the apply feature on the app! Fantastic! Reviewed on: 25th January 2023

Great experience

Using the app very easy to do and all products & services there Reviewed on: 24th January 2023

the app is AMAZING

i can do 100% of my banking through the app, and even when i need support there's a great chat function Reviewed on: 23rd January 2023

Best banking app! Bank in my pocket

Pretty much anything I need to do is in my app! Except from dispensing cash, it’s clear, easy, reliable, it also shares helpful tips of your finances, whether that be help with cost of living, benefits entitlements etc, Thank you NatWest Reviewed on: 23rd January 2023

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