Write a review

Go to business site

Barclays: Premier current account reviews

Name: Premier current account
Rating: 4.27 (113 reviews)

View other Barclays products

4.09

Based on 113 reviews, last reviewed 23rd Jan 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

18%

Latest highest rating:

5

I love Barclays premier! I love Barclays premier! Excellent service Reviewed on: 23rd January 2026

Latest lowest rating:

1

Barclays blocked a transfer from my own Lloyds accou... Barclays blocked a transfer from my own Lloyds account and held my money for days (and I'm worried it could turn into weeks or months), causing me fin... Read more Reviewed on: 15th November 2025

Read all reviews Write a review

About this product

The Premier Current Account from Barclays has a wide range of benefits but does have specific income or savings eligibility criteria.

Premier customers can access a range of discounts, rewards and exclusive savings rates on bonds and ISAs. There’s also a team of Financial Guides on hand to help with key moments in life.

Premier Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Review Barclays: Premier current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Barclays Premier current account reviews (113)

I love Barclays premier!

I love Barclays premier! Excellent service Reviewed on: 23rd January 2026

Hassle free switch to a refreshing new Current Account

I carried out a Current Account switch recently and it was handled brilliantly and all communication was excellent. I have subsequently used online services as well as messaging and call services and have found it to be excellent. Reviewed on: 23rd January 2026

Longstanding customer

I’ve been a Premier customer for 40 years. I’ve used a variety of products. Never had an issue that wasn’t sorted out quickly and efficiently. Reviewed on: 23rd January 2026

Barclays offer combined holiday insurance and RAC co...

Barclays offer combined holiday insurance and RAC cover for less than anywhere else. Reviewed on: 23rd January 2026

Great Avios earning

Great Avios earnings , easy to use website , good customer service for premier members Reviewed on: 22nd January 2026

Excellent customer service

I'm always able to speak with someone on the telephone when needed. Reviewed on: 22nd January 2026

Too much reliance on IT which doesn’t always work.

Too much reliance on IT which doesn’t always work. Reviewed on: 22nd January 2026

Excellent service provided by the staffs

Excellent service provided by the staffs Reviewed on: 22nd January 2026

Excellent phone banking service!

Excellent phone banking service! Reviewed on: 22nd January 2026

Barclays blocked a transfer from my own Lloyds accou...

Barclays blocked a transfer from my own Lloyds account and held my money for days (and I'm worried it could turn into weeks or months), causing me financial loss and serious stress. Other banks like Lloyds and RBS resolved similar issues within hours, but Barclays' support was slow and unhelpful. They demanded proof of income and told me I'd have to wait at least two business days after submitting documents. The transfer came from a legitimate business account (NatWest), so I don't understand why Barclays doesn't trust other major banks. It's not like I deposited cash -everything was from verified bank accounts. I'm a Premier customer, so I could contact support instantly, but it was useless if the staff couldn't actually help. The "Premier" benefits are pointless compared to other banks. For example, when Lloyds froze my money, I called them and they fixed everything in 5 minutes- and their Premier account offers much better benefits. The process at Barclays is slow, confusing, and causes unnecessary hardship. At least in my case, I'll have to pay interest on overdrafts because my money is blocked (which is bad enough, it should be compensated if you ask me), but some people might not even have that option-they could lose their credit score or even have to ask friends for money just to buy food, all because their salary is stuck at Barclays. My advice: Avoid Barclays. Open an account with any other bank-literally anyone else. You'll get better service and less stress. With Barclays, you'll only get a very bad mobile banking app (honestly, it's only slightly better than HSBC's, but still much worse than NatWest, Lloyds, or even Nationwide). Bad app, bad support, they lock your money for days when nothing is suspicious if you use common sense like other banks system do. Nothing special with them, only stress. You can see there are plenty of people online having the same problem as me with this bank. If you are like me and you switched to them for the switch bonus and saw that you are approved for premier and you are like (nice free pretty useless but free perks if I transfer 3300 pounds every month as this is their requirement if you don't have your salary with them) don't transfer any money and close the account or you will get the same treatment Reviewed on: 15th November 2025

Do you have a different Barclays product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current accounts
from Zempler Bank 4.85 from 7624 reviews
Current Account
from permanent tsb 2.00 from 15 reviews
Everyday Current Account
from Santander 3.86 from 177 reviews

Want to see more from Barclays?

Wealth Management
from Barclays 5.00 from 1 reviews
Student Insurance
from Barclays 5.00 from 1 reviews
Life Insurance
from Barclays 4.76 from 8 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub