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NatWest: Reward Platinum Account reviews

4.78
Based on 444 reviews, last reviewed 12th Jun 2025
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025
Angelo Paragoso's avatar
Angelo Paragoso

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

About this product

The NatWest Reward Platinum Account is available for existing NatWest current account holders. The account charges a monthly fee but comes with a range of benefits. Account holders can access mobile phone insurance, family travel insurance and breakdown cover, as well as fee-free abroad purchases. Customers can also earn rewards that can be redeemed as cash, gift cards or e-codes with the bank’s range of retail partners.

Before opening a new current account, check out the reviews on Smart Money People. Our reviews are left by genuine account holders sharing their real experiences with the product and provider. Make an informed decision about your new account by hearing first-hand accounts from people just like you.

Learn more about the benefits that come with the account and if customers feel that they’re worth the monthly fee. Read about experiences with the insurance policies that come with the account and if customers use them. Find out how responsive the customer service team is when account holders need help. All of this and more can be found in our NatWest Reward Platinum Account reviews.

If you’ve ever had a Reward Platinum Account, share your honest experience with our Smart Money People community. Tell us how long you’ve had this account and what your favourite benefits are. Is there anything about the account that you feel could be improved? If you use mobile banking, tell us which features are the most useful. Would you recommend this account to your family and friends? Write a NatWest Reward Platinum Account review today. Together, we can help people like you make better financial decisions.

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NatWest Reward Platinum Account reviews (444)

Current account that gives me cash back on my monthly direct debits

5
I love my platinum account. I have saved over £200 in rewards from my direct debit. I view and keep track of my account using the excellent mobile app. It shows me all my rewards and pending rewards =) Reviewed on: 8th January 2019

Love using the app

5
The account is great for the reward and other benefits, all of which get used across the year. However, how I manage the account is via the mobile banking app. This is fantastic and really saves me so much time. Logging on it quick and doing regular payments are done in a few seconds. I even opened a savings account on Christmas day in less than 30 seconds using it! Reviewed on: 8th January 2019

Rewards for everyday banking

5
I have the Reward platinum account and get 2% back on my direct debits as well as money on other purchases. This also links in with my credit card and I use the mobile app on an almost daily basis to check my balances and exchange my rewards. I love it! I’m getting rewarded for the things I do anyway. Reviewed on: 8th January 2019

The mobile app makes this bank the best!

5
Love the mobile banking app, it makes my banking easier and more convenient. I also love the My Rewards service as I get regular cashback for my utility bills and credit card transactions. Reviewed on: 8th January 2019

Customer friendly

5
Natwest mobile app is really customer friendly; easy to use; effortless way to do your banking on the go. Reviewed on: 7th January 2019

Great Service

4
I love Natwest. Been with them since i was 16. Never felt a reason to leave as they've always been great for customer service. The rewards received with this account are a definite incentive to stay Reviewed on: 22nd December 2018

Happy

5
I’m happy with this account and the benefits it provides Reviewed on: 7th December 2018

happy

4
very happy with the service and with the rewards and other amenities i get Reviewed on: 28th November 2018

Very good

4
Very good premium account with cash back on bills etc including mobile phone bill. Which if you are paying 50 a month makes it a little bit bearable Reviewed on: 16th November 2018

Good value for money

5
It’s fab! You get Cashback and great benefits like a tastecard and roadcover which includes home start. Not bad value for money at all! Reviewed on: 8th November 2018

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