Smart Money People Logo

NatWest: Reward Platinum Account reviews

4.77
Based on 448 reviews, last reviewed 30th Mar 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026
MiggyT's avatar
MiggyT

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Reward Platinum Account now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Reward Platinum Account reviews (448)

mobile app

4
it is quick and easy to use, takes less than a minute to make payments and transfers Reviewed on: 9th January 2019

The MobileApp

5
I find the NatWest mobile app to be slick and easy to use! it has lots of useful features and the GET CASH service gets me out of some real tricky situations!! Thanks NatWest Reviewed on: 9th January 2019

Great account and Mibile app

5
Effortless to Manage finances quick and easy And money back on my regular spending. Reviewed on: 8th January 2019

Great app and reward features

5
The mobile app is fantastic at keeping me up to date with my transactions and managing my reward balance earned from my direct debits. Reviewed on: 8th January 2019

Current account that gives me cash back on my monthly direct debits

5
I love my platinum account. I have saved over £200 in rewards from my direct debit. I view and keep track of my account using the excellent mobile app. It shows me all my rewards and pending rewards =) Reviewed on: 8th January 2019

Love using the app

5
The account is great for the reward and other benefits, all of which get used across the year. However, how I manage the account is via the mobile banking app. This is fantastic and really saves me so much time. Logging on it quick and doing regular payments are done in a few seconds. I even opened a savings account on Christmas day in less than 30 seconds using it! Reviewed on: 8th January 2019

Rewards for everyday banking

5
I have the Reward platinum account and get 2% back on my direct debits as well as money on other purchases. This also links in with my credit card and I use the mobile app on an almost daily basis to check my balances and exchange my rewards. I love it! I’m getting rewarded for the things I do anyway. Reviewed on: 8th January 2019

The mobile app makes this bank the best!

5
Love the mobile banking app, it makes my banking easier and more convenient. I also love the My Rewards service as I get regular cashback for my utility bills and credit card transactions. Reviewed on: 8th January 2019

Customer friendly

5
Natwest mobile app is really customer friendly; easy to use; effortless way to do your banking on the go. Reviewed on: 7th January 2019

Great Service

4
I love Natwest. Been with them since i was 16. Never felt a reason to leave as they've always been great for customer service. The rewards received with this account are a definite incentive to stay Reviewed on: 22nd December 2018

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from NatWest?

  • Life Insurance

    from NatWest 5.00 from 3 reviews
    NatWest
  • Tracker Rate Mortgage

    from NatWest 5.00 from 5 reviews
    NatWest
  • Rooster card

    from NatWest 4.94 from 17227 reviews
    NatWest
    View all products