Nationwide FlexAccount Reviews

Ratings based on 416 reviews Last review 1 month ago

Nationwide FlexAccount reviews come from people like you! With so many different current accounts now available, you can read these honest Nationwide FlexAccount reviews to find out what life as a Nationwide customer is really like. And remember, if...

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Nationwide FlexAccount reviews come from people like you! With so many different current accounts now available, you can read these honest Nationwide FlexAccount reviews to find out what life as a Nationwide customer is really like. And remember, if you are a Nationwide customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Nationwide FlexAccount reviews. Together, we can make financial services work better for everyone.

5 288
4 92
3 13
2 3
1 20

Our Smart Money People 360° Rating

Good Current Account Rating
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Your FlexAccount Reviews (416)

10th February 2019

A great current account

I have had my flex account since being a student and I have had no problems at all. Nationwide have always been great in branch and there is no up-selling as there is in some banks. Staff always friendly and efficient. I also benefit from their free...

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I have had my flex account since being a student and I have had no problems at all. Nationwide have always been great in branch and there is no up-selling as there is in some banks. Staff always friendly and efficient. I also benefit from their free travel insurance!

10th February 2019

Good current account

I have had a flex account with the Nationwide for many years now and wouldn't want to change to any other provider. They were great when I had my account hacked and money taken, refunding within 24 hours, and I get free travel insurance for holidays...

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I have had a flex account with the Nationwide for many years now and wouldn't want to change to any other provider. They were great when I had my account hacked and money taken, refunding within 24 hours, and I get free travel insurance for holidays within Europe to boot. Great current account to have

10th February 2019

No nonsense banking with 5 star Customer service

I have banked with Nationwide for over 10 years now and I have never had an issue with my account . Their security checks are brilliant and they always flag up any suspicious activity quickly

7th February 2019

Poor customer service and incompetent understanding of their policy

I have had a Nationwide account for many years and kept it after moving back to Canada. My daughter decided to go to Bristol and so I wrote to the Nationwide to ask if she could be added to the account. I was told to fill in the necessary forms and it...

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I have had a Nationwide account for many years and kept it after moving back to Canada. My daughter decided to go to Bristol and so I wrote to the Nationwide to ask if she could be added to the account. I was told to fill in the necessary forms and it would work. We had to take my husband off the account. I double checked before I left and again told it was fine. Once in Bristol, we set up the account and I was told it was fine and my daughter had access. I left the country and my daughter went back to the bank and was told she not only had no access but that they had sent documents to our old address in Manchester. They had our address in Toronto for over 15 years. They were rude to her and then when I tried to contact them I couldn't get through the security because they asked how I set up the initial account. I had no recollection at all. Then I received a very terse letter two weeks later saying they couldn't add someone to an account when they lived overseas. I have written back and they said they will "investigate" and they are sorry. But this has cost us a fortune in fees for using the canadian account; the travel to Bristol; time wasted making sure we had all the documents when not one but three people told us we could do this. We are left with no access to the account unless I go over again. It is insane. My daughter now has an appointment with Barclays and we will transfer the accounts there and forget Nationwide.

4th February 2019

Called me to tell me I had lost my bank card

I dropped my debit card on the way to work one morning & nationwide phoned me within 2hours to check if I was using it. Someone had been using my contactless card several times & I never even knew I had lost it until nationwide phoned me. Extremely...

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I dropped my debit card on the way to work one morning & nationwide phoned me within 2hours to check if I was using it. Someone had been using my contactless card several times & I never even knew I had lost it until nationwide phoned me. Extremely happy with their service!!

21st January 2019

Happy, but account benefits have reduced

Selected Nationwide 8 years ago and generally very happy. Only disappointments are that the debit card account has slowly and seruptitiously cut its benefits. It used to offer free overseas withdrawals and transactions, now these cost and are quite...

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Selected Nationwide 8 years ago and generally very happy. Only disappointments are that the debit card account has slowly and seruptitiously cut its benefits. It used to offer free overseas withdrawals and transactions, now these cost and are quite uncompetitive. Also, lack of local branch and inability to transact through local post offices let the bank down.

13th January 2019

Quick and easy to get

I applied for a flexiaccount online and had a account up and running with my bank card arriving in the post within 5 days. I have already recommended my mum who has also now opened a new account

13th January 2019

Consistent excellence

I have held a flexaccount for over 30 years and it has always been excellent for staying up to date with the services offered with a clear focus on accountability to its customers By the way, it's a building society

13th January 2019

Excellent customer service, good products, great app

Mobile banking is easy and clear with the app. Customer service has always been really responsive and on the ball (unlike many other banks). Products offered are good.

13th January 2019

It does what it says on the tin!

I have been with Nationwide for several years now and have never had any problems. I bank online and they are prompt in emailing with any changes in the pipeline. I have 3 accounts with them. A flex account, an E- Isa and an Invest Direct account. ...

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I have been with Nationwide for several years now and have never had any problems. I bank online and they are prompt in emailing with any changes in the pipeline. I have 3 accounts with them. A flex account, an E- Isa and an Invest Direct account. This last account is vital to me as I live in remotest Devon and this account enables me to pay any cheques I receive directly into my account via the postal service - they even provide pre-paid envelopes.

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