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Nationwide FlexAccount Reviews

Ratings based on 193 reviews Last review 1 day ago

Nationwide FlexAccount reviews come from people like you! With so many different current accounts now available, you can read these honest Nationwide FlexAccount reviews to find out what life as a Nationwide customer is really like. And remember, if...

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Nationwide FlexAccount reviews come from people like you! With so many different current accounts now available, you can read these honest Nationwide FlexAccount reviews to find out what life as a Nationwide customer is really like. And remember, if you are a Nationwide customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Nationwide FlexAccount reviews. Together, we can make financial services work better for everyone.

5 129
4 41
3 8
2 3
1 12

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Good Current Account Rating
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Your FlexAccount Reviews (193)

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21st July 2017

They just don't listen to customer feedback!

Having banked with Nationwide for over three decades, I was disappointed that staff don't take notice of customer feedback. It's not acceptable to display politically-motivated posters inside branches. The result? I took my £150K to Santander.

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21st July 2017

No security to your account. Very poor services

Terrible bank. They can not provide security of your money and the money keep constantly disappearing from your account. It happened multiple times with me, and after that they also charge you money when your account is in overdraft (because the money...

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Terrible bank. They can not provide security of your money and the money keep constantly disappearing from your account. It happened multiple times with me, and after that they also charge you money when your account is in overdraft (because the money been stolen). So my account been in minus until I closed it. The customer service is terrible. Departments do not communicate at all. I do not recommend this bank to nobody. It was a mistake of choosing this bank. Branches are very far. I think it is few in South East London area.

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11th June 2017

Not as user friendly as they would have you believe

Nationwide offered me an online loan some time ago, then after a couple of years, simply withdrew it without any notice and expected me to pay it all back instantly. When I couldn't, they froze my account and removed it from my online accounts, so i...

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Nationwide offered me an online loan some time ago, then after a couple of years, simply withdrew it without any notice and expected me to pay it all back instantly. When I couldn't, they froze my account and removed it from my online accounts, so i can't even see how much I owe them now!!! Beware, they are just another greedy money-grabbing bank by another name.

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11th June 2017

Not as user friendly as they would have you believe

Nationwide offered me an online loan some time ago, then after a couple of years, simply withdrew it without any notice and expected me to pay it all back instantly. When I couldn't, they froze my account and removed it from my online accounts, so i...

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Nationwide offered me an online loan some time ago, then after a couple of years, simply withdrew it without any notice and expected me to pay it all back instantly. When I couldn't, they froze my account and removed it from my online accounts, so i can't even see how much I owe them now!!! Beware, they are just another greedy money-grabbing bank by another name.

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10th June 2017

Worst bank ever

No fault of my own when I kept going overdrawn but I have to give credit to the person I spoke to who was very professional and returned all my charges going back from September 2016 to March 2017 and then the nightmare really begun. Nationwide...

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No fault of my own when I kept going overdrawn but I have to give credit to the person I spoke to who was very professional and returned all my charges going back from September 2016 to March 2017 and then the nightmare really begun. Nationwide returned 50.00 back to my account and then took it straight back out again .
Then £100 in, another error so 50 out and didn't have the audacity to notify me. This kept happening to the point I switched to another account with Nationwide thinking fresh start, but no, more money in then out again. This as happened three time in the last three months, the latest 9 June 2017. My account is such a mess can't bare to read my statements. Poor service and staff who would probably struggle working a shop til. I will be closing my account ASAP and then the nightmare will be over.

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13th May 2017

Great benefits

I opened a Flexplus account and saved £30 a month on breakdown cover and mobile phone insurance. Its excellent for £10 pound fee a month I also get family travel insurance and 12 months purchase protection on electrical products. Never had an issue oh ...

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I opened a Flexplus account and saved £30 a month on breakdown cover and mobile phone insurance. Its excellent for £10 pound fee a month I also get family travel insurance and 12 months purchase protection on electrical products. Never had an issue oh and interest earned on balances upto £2500.

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6th May 2017

Great customer service and excellent account

I have banked with Nationwide since I was a student. Their flex account is a fee free account and there is no monthly fee for going into an arranged overdraft as there is with some banks. You just pay a percentage based on how much you have used. I...

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I have banked with Nationwide since I was a student. Their flex account is a fee free account and there is no monthly fee for going into an arranged overdraft as there is with some banks. You just pay a percentage based on how much you have used. I recently nominated my husband for a switch and we each received a £100 payment. In branch I always get excellent customer service. In short highly recommended.

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