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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.41 (928 reviews)

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4.43

Based on 928 reviews, last reviewed 13th Jun 2025

18% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Just the best bank for service I have banked with Nationwide since the 1980s. They have always provided excellent service - online and in branch Reviewed on: 13th June 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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Nationwide FlexAccount reviews (928)

Just the best bank for service

I have banked with Nationwide since the 1980s. They have always provided excellent service - online and in branch Reviewed on: 13th June 2025

Reliable & rewarding

Of all the banking apps I use, Nationwide is the most reliable. It lets me manage my FlexAccount, and this past year customers have had the added bonus of a £200 'dividend' Reviewed on: 13th June 2025

Easy to use app, lots of branches I can use and they...

Easy to use app, lots of branches I can use and they reward their members regularly Reviewed on: 13th June 2025

Nationwide - Britain's best bank

Very considerate & helpful, especially when experiencing difficulties.. The benefits of being a member of a mutual also was very evident. Reviewed on: 13th June 2025

Honest, reliable, customer-focused service

I am now a longstanding customer (17 years) and have never had any reason to doubt the quality of Nationwide's service, both online and in branch. They offer above average interest rates on products for existing customers (ie rewarding loyalty not playing games to attract newcomers), and the recent Fairer Share payments are just the icing on the cake. Reviewed on: 12th June 2025

Excellent start up boExcellent bank accountnus.

Excellent start up bonus. Interest paid on current account spending. High interest rates on savings. Regular bonus pay outs of profits. Reviewed on: 12th June 2025

I have 20 years plus with Nationwide, includes credi...

I have 20 years plus with Nationwide, includes credit card ,loan and flex account and they have been fabulous and very supportive . Reviewed on: 12th June 2025

A big fan

I've been a Nationwide customer for 30 years and won't ever change. Their service is first rate, their products and the app are great, and I love that they are ethical. Reviewed on: 12th June 2025

Great service in store and online banking great too.

Great service in store and online banking great too. Reviewed on: 12th June 2025

While Nationwide's Fairer Share bonuses are apprecia...

While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and their customer service is woeful. Reviewed on: 12th June 2025

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