Nationwide FlexAccount Reviews

All good except for one thing

I find the flex account good in all respects, ease of use on line and at branches. Helpful and knowledgable service in branch and on telephone or email. One fly in the ointment, cannot get the banking app on my android mobile phone, desk top, lap top...

I find the flex account good in all respects, ease of use on line and at branches. Helpful and knowledgable service in branch and on telephone or email. One fly in the ointment, cannot get the banking app on my android mobile phone, desk top, lap top and iPad are all fine.

D J FraserLevel 1

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Everything that I need

I’m really happy with my FlexAccount, I manage it through the app which is simple & easy to use. I can see my incomings & outgoings at a glance or simply click to see more details. Arranging direct debits & standing orders is easy & I have no concerns ...

I’m really happy with my FlexAccount, I manage it through the app which is simple & easy to use. I can see my incomings & outgoings at a glance or simply click to see more details. Arranging direct debits & standing orders is easy & I have no concerns about the safety of my account or money as I feel that the security measures are very good.

Charlie BruntonLevel 1

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Customer focused

Put customers at the heart of what they do and products/services they offer.

Julie Brown Level 1

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Great service

Nationwide have never caused me any problems at all. Their online banking service is easy to use and they have friendly and helpful staff.

Amy Parry-JonesLevel 1

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Helpful

I have been with them for over 30 years and have always found them willing to listen & help

JoanLevel 1

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flex account

always able to pop in to local branch and see someone face-to-face.

patLevel 1

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With the Nationwide for decades.

Myself and my wife have had flexaccounts and mortgages with Nationwide over half a lifetime. Such supportive, warm and efficient service is a rare and beautiful thing.

NeilLevel 1

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All I need

The flex account has all the features I need, is easy to use and free!

kaizen99Level 1

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All good here!

Nationwide have been fabulous since the get-go and I'd recommend them and their products to anyone. 5 stars from me!

hyenaofjoyLevel 1

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Everything I want from a bank and nothing more

I'm sick of banks "plusing" their accounts with freebies (that we all know aren't free!) so I'm pleased that my account just does the absolute minimum but does it perfectly

BoyinastairwellLevel 1

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Only one negative experience in nearly 10 years

A reliable bank with an easy to use online service with good benefits

SimonLevel 1

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Great customer service

I've always received excellent customer service from Nationwide, and I like that I can use the app to access and move my money on the go.

Kayleigh TannerLevel 1

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the best bank

Nationwide have very low fees if you go overdrawn and great service

Michelle HammondLevel 1

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Excellent, transparent and fair.

I find Nationwide excellent - their online banking facility is easy to use, useful, and accessible.

Michael GrimshawLevel 1

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Reliable and ethical banking

I know I can trust Nationwide to do the right thing for me as a member. On the rare occasion I've had a problem they have come back to me with compensation without me even adking for any.

EdLevel 1

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Banking as banking should be

From when I first had an account I felt confident that they would look after me as a customer /...

From when I first had an account I felt confident that they would look after me as a customer / member.
There have been a couple of incidents where matters have not gone right but every effort was made to resolve the issue in the shortest possible time with little disruption to account access .

D J FraserLevel 1

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Consistent ethical service

This building society has stuck to it's principles all the years I have banked with them. Never pushy just helpful.

Sheena BateyLevel 1

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Good product easy to understand

Good product and well supported with customer service centre in the UK and nicely refurbished bank branches with helpful staff if needed

David ForthLevel 1

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Years of good service

Nationwide have been my bank since I opened a savings account as a child forty years ago. I then progressed to a flex account which has been brilliant over the years. My card for cloned and six thousand pounds stolen Nationwide dealt with it...

Nationwide have been my bank since I opened a savings account as a child forty years ago. I then progressed to a flex account which has been brilliant over the years. My card for cloned and six thousand pounds stolen Nationwide dealt with it efficiently and promptly. The staff at the branch in my area are always so friendly and helpful.

Samantha EarnshawLevel 1

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Flexible flex account

Convenient, great online banking

Josie BellLevel 1

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