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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.6 (1097 reviews)

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4.60

Based on 1,097 reviews, last reviewed 26th May 2026

3% increase in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

I’ve been really pleased with my experience using Na... I’ve been really pleased with my experience using Nationwide’s FlexAccount. It’s a straightforward everyday current account with no monthly fee, which... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1097)

Executor account hell with NBS

Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, adding more administration from me to my siblings because I've never made a payment to them before. It caused deep distress to me, especially after a long, slow death of my father. I understand Fraud but no leniancy. Made a complaint but the timing to resolve means I won't get the help I need. Even having to pay to send money via CHAPS will solve the problem. It appears bereavement isn't catered for at Nationwide. Reviewed on: 26th May 2026

I’ve been really pleased with my experience using Na...

I’ve been really pleased with my experience using Nationwide’s FlexAccount. It’s a straightforward everyday current account with no monthly fee, which makes it great for managing day-to-day banking without worrying about extra charges. The mobile app and online banking are easy to use, making it simple to check balances, transfer money, and keep track of spending. Reviewed on: 5th May 2026

Easy banking every way

Easy to navigate app. In person service at local branches which many others have done away with. Giving money back to customers when they do well Reviewed on: 21st April 2026

Clear easy to use app and friendly staff

Been with Nationwide over 30 years and whilst I have held other current accounts, the majority of my banking is done through Nationwide because of the ease of use and clear interface of app and friendly in-branch staff Reviewed on: 20th April 2026

From a happy and Loyal customer

Only a financial institution who gives back to their customer Reviewed on: 20th April 2026

Protection from frauds

Nationwide has protected my money from fraud and was grateful. Reviewed on: 18th April 2026

I've banked with Nationwide for over 40 years.

I've banked with Nationwide for over 40 years. I've never really had any issues apart from wanting more money in my account, but doesn't everyone. Great customer service on the phone or in person. Great choice of accounts and decent interest Reviewed on: 17th April 2026

I keep a FlexAccount with Nationwide as a secondary...

I keep a FlexAccount with Nationwide as a secondary account and it serves its purpose perfectly. The setup was straightforward, and the app is stable and secure for occasional use. It’s good to have a traditional building society account for peace of mind, knowing the reliability and history behind the brand. Reviewed on: 17th April 2026

Very efficient and ethical stance

Very efficient and ethical stance Reviewed on: 17th April 2026

Easy to use app, and great member benefits.

Easy to use app, and great member benefits. Reviewed on: 17th April 2026

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