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Nationwide: FlexAccount reviews

4.63
Based on 1,114 reviews, last reviewed 3rd Sep 2026
78% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026
Sarah J's avatar
Sarah J

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026
Colleen's avatar
Colleen

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Clear easy to use app and friendly staff

5
Been with Nationwide over 30 years and whilst I have held other current accounts, the majority of my banking is done through Nationwide because of the ease of use and clear interface of app and friendly in-branch staff Reviewed on: 20th April 2026

From a happy and Loyal customer

5
Only a financial institution who gives back to their customer Reviewed on: 20th April 2026

Protection from frauds

5
Nationwide has protected my money from fraud and was grateful. Reviewed on: 18th April 2026

I've banked with Nationwide for over 40 years.

5
I've banked with Nationwide for over 40 years. I've never really had any issues apart from wanting more money in my account, but doesn't everyone. Great customer service on the phone or in person. Great choice of accounts and decent interest Reviewed on: 17th April 2026

I keep a FlexAccount with Nationwide as a secondary...

3
I keep a FlexAccount with Nationwide as a secondary account and it serves its purpose perfectly. The setup was straightforward, and the app is stable and secure for occasional use. It’s good to have a traditional building society account for peace of mind, knowing the reliability and history behind the brand. Reviewed on: 17th April 2026

Very efficient and ethical stance

5
Very efficient and ethical stance Reviewed on: 17th April 2026

Easy to use app, and great member benefits.

5
Easy to use app, and great member benefits. Reviewed on: 17th April 2026

Excellent switch rewards

5
Excellent switch rewards and good communication from Nationwide Reviewed on: 17th April 2026

Excellent Service

5
Been with them 40+ years never a problem Reviewed on: 17th April 2026

Great in branch experience.

5
Great in branch experience. Still has a family friendly feel while being professional Reviewed on: 17th April 2026

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