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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.44 (999 reviews)

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4.48

Based on 999 reviews, last reviewed 4th Feb 2026

5900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Great service and quality products focused on the cu... Great service and quality products focused on the customer rather than the sector Reviewed on: 4th February 2026

Latest lowest rating:

1

ABSOLUTELY DONT EVEN THINK ABOUT IT ABSOLUTELY DONT EVEN THINK ABOUT IT OMG DIDNT REALISE THEY HAD SUCH A DISGUSTING SCORE ON TRUSTPILOT 1.9 That’s ATROCIOUS, I wonder why. PIN YOUR EA... Read more Reviewed on: 17th December 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (999)

Always helpful with any issues.

Always helpful with any issues. Never had a problem with any of my applications, and their customer service is excellent. Reviewed on: 22nd January 2026

Valued member

Always had great customer service and have valued their products Reviewed on: 22nd January 2026

Nationwide. Customers Services

Whenever I ring customer services at the Nationwide. They are polite helpful and very professional. The fraud department was exceptionally helpful plus they look through my bank statements and got all my money which had been fraudulently taken. Also being a Building Society there more for the customer. Also they given me £100 pounds for my custom. Reviewed on: 22nd January 2026

Highly recommend

I have been with nationwide for approximately 20 years & have no intention of leaving. Helpful, considerate, actual branches open. I have always had excellent service whether in petson or on the phone. Reviewed on: 22nd January 2026

They have a very good customer service.

They have a very good customer service. They are customer oriented. Lovely bank. Their savings rate are good as well. It encourages people to save. Reviewed on: 22nd January 2026

Been with them for 38 years never ever had a...

Been with them for 38 years never ever had a problem Reviewed on: 22nd January 2026

Superb customer service & great incentives

Superb customer service always in branch, their commitment to keeping branches open is great and the incentives superb. Reviewed on: 22nd January 2026

Easy banking, great customer service, reliable and g...

Easy banking, great customer service, reliable and give a share of profits to current account holders. Been a customer for 20 years and wouldn’t think of changing. Reviewed on: 22nd January 2026

Realibile trustworthy nation best

Realibile trustworthy helpful respectful honesty Reviewed on: 22nd January 2026

Best value for money

Opening the account was easy online. The app is very user friendly. By using this account I have received various amounts in loyalty bonusses in 2025 which make Nationwide the bank which offers the best value for money, period. Reviewed on: 22nd January 2026

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