Write a review

Go to business site

Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.44 (1003 reviews)

View other Nationwide products

4.47

Based on 1,003 reviews, last reviewed 9th Feb 2026

6200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

16%

Latest highest rating:

5

A friendly face is priceless I use the app on line but also if I need to check what might be in my best interest a face to face is always available. Having to deal with a death an... Read more Reviewed on: 9th February 2026

Latest lowest rating:

1

Very bad Nationwide FlexDirect account blocked – left me and my child with nothing I hold a Nationwide FlexDirect account, and it was blocked without warning ... Read more Reviewed on: 6th February 2026

Read all reviews Write a review

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Review Nationwide: FlexAccount now

Help others make smarter decisions by sharing your own experience.

Write a review

Nationwide FlexAccount reviews (1003)

Best for all ages.

In all my years of banking with various banks (65+ years), Nationwide are the only ones who have ever 'thanked me' for being a customer. I use a mixture of in branch and online banking, and have found their procedures reasonably easy to use. I am a bit of a technophobe, but their little device gets me online very quickly! Reviewed on: 22nd January 2026

Customer service comes first

When my mother and father both became vunerable they handled the processing of the power of attorney efficiently and when they both died they again processed the process efficiently. Their customer service is second to none. They are focused on customer service and not profit. One time I went in to the branch and the branch manager was on the shop floor asking customers if he could help with any queries and was veru busy with various queries. I can't imagine this happening with a bank. Reviewed on: 22nd January 2026

Simply the best

I’ve been with Nationwide for around 5 years and can say there impeccable as a bank. I can say that I have recommended them to work colleagues, friends, other business users and fellow professionals. Reviewed on: 22nd January 2026

Future proofing its members.

Nationwide still has its members interest at the heart of its business. Members share in the growing success of the business both financially and in security of knowing that this building society is future proofing our stability in an ever changing global marketplace. Reviewed on: 22nd January 2026

Never any problems with this account.

Never any problems with this account. There are still branches open but the app is great. Reviewed on: 22nd January 2026

Always easy and always trusted.

Always easy and always trusted..no issues and good value Reviewed on: 22nd January 2026

The last time I had to call was regarding a possible...

The last time I had to call was regarding a possible fraud case, they were very friendly and helpful, they dealt with my query efficiently and in a professional manner Reviewed on: 22nd January 2026

New Customer

As a switch customer this transfer was faultless. Also as a flex plus customer the travel insurance inclusion with a monthly fee and an upgrade due to medical issues is such good value. My local branch staff are extremely helpful and knowledgeable. Reviewed on: 22nd January 2026

I have always had a great banking experience and sup...

I have always had a great banking experience and support from Nationwide. Reviewed on: 22nd January 2026

Have had this account for a few years.

Have had this account for a few years. No problems and good benefits Reviewed on: 22nd January 2026

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current account
from Citibank 2.65 from 10 reviews
Reward current account
from Halifax 4.35 from 198 reviews
Classic Account
from Lloyds Bank 4.03 from 776 reviews

Want to see more from Nationwide?

Student Current Account
from Nationwide 5.00 from 5 reviews
Cash ISA
from Nationwide 4.73 from 64 reviews
Regular Savings
from Nationwide 4.70 from 86 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub