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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.62 (1114 reviews)

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4.62

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Excellent help

easy to use and when you need help there is always someone available to speak to on the phone or in person. Reviewed on: 17th April 2026

Valued customer experience

experience with my Nationwide Flex Account. It’s been consistently reliable for everyday banking, and the mobile app makes managing my finances quick and straightforward. Payments go through smoothly, and I appreciate how easy it is to check balances, transfer money, and keep track of spending in real time. Customer service has also stood out — whenever I’ve had a question, the support has been helpful and efficient. I also like the sense of security the account provides, along with useful features like instant notifications and budgeting tools.! Reviewed on: 16th April 2026

Good customer service

Always helpful and answer my questions Reviewed on: 16th April 2026

Great experiences all round

Nationwide have been excellent while I have had my account, supporting with security, and rewarding customers regularly. I also appreciate the ethical side of the bank. Reviewed on: 16th April 2026

I have been a customer of Nationwide for over 30 yea...

I have been a customer of Nationwide for over 30 years and have always found them to be excellent whenever I have needed them.If I have needed to change anything with my account they have been very efficient.All the staff are friendly and knowledgeable. Reviewed on: 16th April 2026

Reliable, safe, trustworthy, more ethical than many...

Reliable, safe, trustworthy, more ethical than many competitors. Always easy to get hold of customer services. App very user friendly and reliable. Reviewed on: 16th April 2026

Building society that cares

Have banked with nationwide for 30 years and they have always been great and share their profits with customers each year. They move with the times to become a modern option Reviewed on: 16th April 2026

Needed to carry out some transactions in branch.

Needed to carry out some transactions in branch. The branch staff were extremely helpful, I hope the Nationwide keep their branch network, it really does make a difference! Reviewed on: 16th April 2026

Easy app, friendly and helpful customer service who...

Easy app, friendly and helpful customer service who get stuff done very quick , simple way of tracking money and savings. Reviewed on: 16th April 2026

A good bank

We have banked with them since 1987 and always found them helpful Reviewed on: 16th April 2026

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