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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.62 (1114 reviews)

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4.62

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Travel Insurance Perk is very valuable

The travel insurance perk for myself and partner saves us about £300/year even after upgrading to worldwide with medical conditions. This is a lot better value than some accounts that pay a meagre amount of interest. Reviewed on: 6th November 2017

Good bank account

I've had this account for 10+ years - easy to use, cheap overdraft, good benefits (travel insurance). Nationwide are always very helpful Reviewed on: 6th November 2017

The best bank

awesome, excellent service from natiowide Reviewed on: 6th November 2017

Nationwide flex account

11 years and still a happy customer Reviewed on: 1st October 2017

Account with bonus

A current account without charges and free travel insurance thrown in. Reviewed on: 14th September 2017

Account with benefits

A current account with no charges and free travel insurance thrown in. What more could you want? Reviewed on: 10th September 2017

Excellent customer service.

always quick and easy to get anything done. Never had a problem. Reviewed on: 6th September 2017

Terrible customer service

Staff told me wrong information over the phone regarding my overdraft. Now received overdraft fee and they won't review the phone call to see that I was told wrong information - told me they can't refund the money and it's in the 'small print' Reviewed on: 31st August 2017

I Love Nationwide

They cater to all your needs. In branch staff are very courteous and friendly and have great suggestions that they offer to customers e.g. re-mortgaging to save you money by changing to a lower interest rate - saved £1,600 per year. Very happy with that. Reviewed on: 21st August 2017

Fantastic

It was easy to set up an account with Nationwide, the customer service department were very friendly, clear and precise in their delivery of information. I am glad I opened this account. Reviewed on: 9th August 2017

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