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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.44 (995 reviews)

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4.48

Based on 995 reviews, last reviewed 27th Jan 2026

5500% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Reliable, Friendly, and Easy to Use I’ve had a really positive experience with my children's Nationwide current accounts. The app is clear and easy to use, everyday banking is straightfo... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

ABSOLUTELY DONT EVEN THINK ABOUT IT ABSOLUTELY DONT EVEN THINK ABOUT IT OMG DIDNT REALISE THEY HAD SUCH A DISGUSTING SCORE ON TRUSTPILOT 1.9 That’s ATROCIOUS, I wonder why. PIN YOUR EA... Read more Reviewed on: 17th December 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (995)

Superb customer service

Help me when I had a personal issue Reviewed on: 18th May 2016

Never had a problem with nationwide, nothing ever too much trouble!

I've been with nationwide for about 15 years now and never had a bad word to say about them. Nothing is ever too much trouble for you and even when I've had account related issues I've never found them difficult to deal with and they always do their best to help. Would definitely recommend to anyone! Reviewed on: 26th April 2016

Flex account

Gave me access to an option to take a saver account with fabulous interest rates. I have always found Nationwide a great company Reviewed on: 21st April 2016

Excellent customer service

Very easy application process, useful app for day to day banking Reviewed on: 28th March 2016

Fantastic, Easy, Helpful

Brilliant bank with easy to use online banking and extremely helpful staff both in the branch and on the internet. No matter the needs there is always someone to speak to regarding your bank account. I had an issue with fraud and was immediately contacted by a staff member at my local nationwide branch regarding having the money put back into my bank account! Reviewed on: 19th February 2016

Nationwide Flex Account is the best current account on the market!

If you want a current account with extras at no cost whatsoever then the Nationwide Flex Account is for you. I have been with Nationwide since 1989 and have to say they are first class for customer service and have never had ridiculous bank charges. Reviewed on: 19th February 2016

trustworthy

Always able to help and answer calls quickly. Reviewed on: 19th February 2016

Decent Account but Lacks Personal Care

The account itself is fine but the customer services are not fantastic. They also don't seem to value their loyal customers over new customers, which I find highly annoying and insulting. Reviewed on: 19th February 2016

Good

Helping me when I lost my card and sorting out my new one and cancelling my existing one Reviewed on: 18th February 2016

quick efficient reliable and easy to manage

I've had experience of most of the major UK banks and have to say that, in the two years I've banked with Nationwide, I've experienced no problems at all. Everything runs like clockwork. The web site is really straightforward to use and the branch staff are very helpful. Reviewed on: 18th February 2016

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