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Nationwide: FlexAccount reviews

4.62
Based on 1,114 reviews, last reviewed 3rd Sep 2026
78% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026
Sarah J's avatar
Sarah J

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026
Colleen's avatar
Colleen

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Review Nationwide: FlexAccount now

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Nationwide FlexAccount reviews (1114)

Great customer service at New Milton Hampshire branch.

5
I always receive great customer service at my local branch in New Milton. Nothing is a bother to this friendly bunch of lovelies. Reviewed on: 6th November 2017

Great service

5
Had the account for a while - love nationwide service Reviewed on: 6th November 2017

Nationwide feedback

4
Have never had any problems and get free European travel insurance Reviewed on: 6th November 2017

No nonsense account

4
Everything you want from a basic no nonsense account. Can't complain. Reviewed on: 6th November 2017

loyal customer

5
Been with Nationwide for 30 years, staff are always friendly and helpful, never had a problem with my account.Get emails to let me know about changes in savings rates. Its a free acount, but still get free travel insurance with it Reviewed on: 6th November 2017

Best Bank Ever So Far!

5
Love this bank, no stupid charges, no fuss - just a bank account that works as it should! Reviewed on: 6th November 2017

Perfect

5
Been with Nationwide for almost 20 years, always had excellent customer service and the Flex Account is easy to manage. Reviewed on: 6th November 2017

Great hassle-free banking

4
Always helpful in-branch. Mobile banking app is very easy to use, as are the machines in-branch. Have banked with nationwide for years. Reviewed on: 6th November 2017

great all around

4
always nice staff and great customer service Reviewed on: 6th November 2017

friendly service

4
I've always been treated well by nationwide and they are on the ball with any suspected fraudulent activity Reviewed on: 6th November 2017

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