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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.49 (1066 reviews)

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4.49

Based on 1,066 reviews, last reviewed 31st Mar 2026

11700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

72%

15%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

Outstanding

Great service and outstanding staff Reviewed on: 22nd May 2017

Great benefits

I opened a Flexplus account and saved £30 a month on breakdown cover and mobile phone insurance. Its excellent for £10 pound fee a month I also get family travel insurance and 12 months purchase protection on electrical products. Never had an issue oh and interest earned on balances upto £2500. Reviewed on: 13th May 2017

A personal service every time.

Always helpful, listening to your needs and tailoring there services appropriately. Reviewed on: 7th May 2017

Great customer service and excellent account

I have banked with Nationwide since I was a student. Their flex account is a fee free account and there is no monthly fee for going into an arranged overdraft as there is with some banks. You just pay a percentage based on how much you have used. I recently nominated my husband for a switch and we each received a £100 payment. In branch I always get excellent customer service. In short highly recommended. Reviewed on: 6th May 2017

Very happy with southport branch and staff

Always a pleasure to visit local branch staff very helpful and friendly Reviewed on: 2nd May 2017

Great!

Fantastic bank account that I have never had any problems with. Great customer services from the branches and on the telephone. Love the internet banking layout and ease, plus the app on my phone. Reviewed on: 1st May 2017

Fab Nationwide

Have been with Nationwide for years. I find them helpful, efficient and approachable. Nothing is too much trouble and changing mortgages was a breeze. I've been with them for nearly 20 years and I wouldn't want to change as I don't think any other bank could beat them. Reviewed on: 18th April 2017

Flex Account

Good company keep informed about any offers have a monthly newsletter sent by e-mail Reviewed on: 13th April 2017

FlexAccount

A good reliable current account with no strings or frills that is operated in friendly branches or on line. Gives access to other products - savings etc at advantageous rates Reviewed on: 6th April 2017

Great offers for existing customers

I love nationwide they offer great deals to their existing customers which had made me stay loyal to them. I have a flex account and take advantage of all the tailored offers on the my offers page. There's great discounts to be had. I've used mine on meals out and airport parking. I've saved loads !! #MaxYourMoney Reviewed on: 20th March 2017

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