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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.44 (996 reviews)

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4.48

Based on 996 reviews, last reviewed 28th Jan 2026

5600% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Beneficial Banking Being a building society it is run for the benefit of its members, the staff are always helpful. Recently they have started to give bonuses to their c... Read more Reviewed on: 28th January 2026

Latest lowest rating:

1

ABSOLUTELY DONT EVEN THINK ABOUT IT ABSOLUTELY DONT EVEN THINK ABOUT IT OMG DIDNT REALISE THEY HAD SUCH A DISGUSTING SCORE ON TRUSTPILOT 1.9 That’s ATROCIOUS, I wonder why. PIN YOUR EA... Read more Reviewed on: 17th December 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (996)

Brilliant help when needed

I have a little card reader that I keep in my bag so I can securely log onto my account when I need to. Once logged on there is a direct message facility. I go abroad often and all I need to do is send them a quick message to let them know what country I'll be using my card in. I've also told them about changes in this way. They answer fully and quickly and it so convenient not having to wait for ages on a phone. Reviewed on: 29th June 2016

Always been happy

Great current account, and I make use of the European travel insurance a lot. Reviewed on: 26th June 2016

Outstanding service

Rang for my contactless card, sorted in 2 minutes and sent within 3 days! Reviewed on: 22nd June 2016

Flexible and affordable banking

Easily swapped to Nationwide Flexaccount. Everything was swapped over, and all DD moved across. The account is great with breakdown insurance, travel insurance and mobile insurance all combined for a very low cost Reviewed on: 22nd June 2016

Extremely easy to use and maintain

I have had a flexaccount with nationwide for 2 years now and I have never ever had any issues or complications with my account. My app allows me to easily keep an eye on my account and daily transactions. Reviewed on: 22nd June 2016

EXCELLENT CUSTOMER SERVICE

They have been the best bank I have ever dealt with by far. I have had several weird things occur to my bank accounts and they have been so professional and helpful at all times, no matter who I have spoken with. I simply cannot fault them and totally hand on heart recommend them to anyone. SWITCH ACCOUNTS TODAY!!!! JUST DO IT!!!!!! Reviewed on: 22nd June 2016

Best bank

Absolutely brilliant bank with great cutsomer service Reviewed on: 20th June 2016

AWESOME CUSTOMER SERVICE

I love Nationwide - I can transfer my money into my (adult) kids other Bank Accounts anytime 24/7 unlike my main Bank Account held with RBS where if I transfer money on a Saturday it isn't in the kids Accounts until Monday! Nationwide's staff whether in Branch or on the phone will always help to resolve any problem quickly and fairly. And if they say that they will call you back - they do! Nationwide definitely deserves to win! Reviewed on: 1st June 2016

Still with them after all these years!

I joined Nationwide decades ago when they were the first bank to introduce a free banking service. I have remained with them ever since and I can honestly say they have never let me down with anything. I still get free banking and can even use my cards abroad without hidden charges. Reviewed on: 23rd May 2016

Best bank account

I have used Nationwide for over 25 years for my salary being paid in and my direct debits. They are really friendly and I never have any problems with charges, etc. Their customer service on the telephone is also excellent. I would recommend them to everyone. Reviewed on: 19th May 2016

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