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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.6 (1098 reviews)

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4.60

Based on 1,098 reviews, last reviewed 4th Jun 2026

1% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Faithfully Yours, I have been a Nationwide customer for twelve years now. I was ambling along , doing quite well or so I thought but then I had a lifechanging event and... Read more Reviewed on: 4th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1098)

Overall very good

Helpful when needed and runs smoothly otherwise Reviewed on: 8th November 2017

So dependable!!!!

I have never had any problems with online banking or their telephone customer service. I had an issue last month, got straight through when I called them & the issue was resolved within 5 minutes!!! I've never had a faster response! Reviewed on: 8th November 2017

Flex Account Review

The flex account is great. The online app helps to keep an eye on things, mine has free travel insurance and a fair overdraft. I have simple rewards for money off at restaurants. Its easy to transfer money, set up payments and loyalty loan rates. Reviewed on: 8th November 2017

Top rated bank

I've never had any problems with nationwide, they took bank charges from my benefits, of which when I approached them about this I had this all refunded to me with a smile. Excellent service Reviewed on: 8th November 2017

Reliable Service

Transferred to Nationwide to have travel insurance and cashback, all went smoothly, no problems with direct debits Reviewed on: 8th November 2017

Great Service

Kept up to date with any changes and informed of new charges. Reviewed on: 8th November 2017

Never a Hassle

Nationwide are always happy to help, friendly and informative. I've banked with them since I first opened a bank account and I would happily recommend to others. Reviewed on: 8th November 2017

Very good

Very good. They are very good and I would recommend them. Reviewed on: 8th November 2017

Stroudie's Review

100% satisfied with Nationwide and all of it's services Reviewed on: 8th November 2017

Great bank account

great account gives 5 percent interest on balances for !yr which is 10.00 a month also received 100 for being recommended by my daughter so 220 for switching Reviewed on: 8th November 2017

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