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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.62 (1114 reviews)

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4.62

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Best account ever

Best online service and general customer service. Reviewed on: 15th November 2017

Great bank account

Simple, elegant and wonderful. Everything is so clear and simple - easy to track spending and save money each month Reviewed on: 15th November 2017

All all round easy to use account

Great online experience with this account, easy log-in features, transferring between other accounts and set up of payees simple - just no faff! Reviewed on: 15th November 2017

Nationwide - so easy to deal with!

I always find Nationwide so easy to communicate with & deal with, whether it be branch or calling up for customer service. Reviewed on: 14th November 2017

Ticks all the boxes

We love Nationwide, especially the range of services you get with the bank account Reviewed on: 13th November 2017

Disappointing

Purely from a customer service point of view, I find this company lacking. Reviewed on: 12th November 2017

Excellent customer service

I have had a flex account with Nationwide for several years and although they are not the best for interest rates they provide excellent customer service and if I ever have any issues they are resolved very speedily by English speaking staff who are very professional. The overdraft fees are negligible too. They also pay £200 (£100 to each party) when you recommend someone to switch their account. Reviewed on: 12th November 2017

Gives you more

Never had a problem with the account & I get paid monthly interest Reviewed on: 11th November 2017

Good no nonsense account

But a bit of interest would be nice. Reviewed on: 9th November 2017

Nationwide Current Account

Excellent online banking and mobile app. Have been with Nationwide several years and am very happy with the service provided. Reviewed on: 9th November 2017

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