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Nationwide: FlexAccount reviews

4.60
Based on 1,098 reviews, last reviewed 4th Jun 2026
1% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Faithfully Yours, I have been a Nationwide customer for twelve years now. I was ambling along , doing quite well or so I thought but then I had a lifechanging event and... Read more Reviewed on: 4th June 2026
Sheila Skehill's avatar
Sheila Skehill

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026
Colleen's avatar
Colleen

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1098)

Great free account

5
I've never had any issues with this account and have had some lovely added extras of free withdrawals abroad and free travel insurance. Competitive rates on authorised overdrafts. Cheque book provides. Lovely customer service provided by a friendly team at my local branch. Reviewed on: 7th November 2017

Extremely Satisfied Customer

5
The product is invaluable, the staff at the branch in Motherwell, are absolutely fantastic, they show genuine interest and care for the clients. Reviewed on: 7th November 2017

Best bank

5
Brill bank had lots of problems with car tax and insurance that they quite happily helped me out with cant thank you enough Reviewed on: 7th November 2017

Free £100

4
Nationwide make banking easy. With the easy to use app, transferring and bill paying is a breeze. And if you recommend a friend to nationwide, and they open an account, you both get £100! I've done this and it went through smoothly. Reviewed on: 7th November 2017

Great customer service at New Milton Hampshire branch.

5
I always receive great customer service at my local branch in New Milton. Nothing is a bother to this friendly bunch of lovelies. Reviewed on: 6th November 2017

Great service

5
Had the account for a while - love nationwide service Reviewed on: 6th November 2017

Nationwide feedback

4
Have never had any problems and get free European travel insurance Reviewed on: 6th November 2017

No nonsense account

4
Everything you want from a basic no nonsense account. Can't complain. Reviewed on: 6th November 2017

loyal customer

5
Been with Nationwide for 30 years, staff are always friendly and helpful, never had a problem with my account.Get emails to let me know about changes in savings rates. Its a free acount, but still get free travel insurance with it Reviewed on: 6th November 2017

Best Bank Ever So Far!

5
Love this bank, no stupid charges, no fuss - just a bank account that works as it should! Reviewed on: 6th November 2017

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