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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.62 (1114 reviews)

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4.62

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

flex account

Perks with a flex account well worth having for a couple of pensioners Reviewed on: 8th November 2017

Best Bank Ever

We have never had any problems with our Sutton in Ashfield branch. The staff are always helpful and the bank promotes community spirit raising money for charities with their customers and staff. We are never pressured to take out loans or change our bank accounts. We were with a bank form the 80's til 2011 and NEVER had service like this. Nationwide are exemplary. Reviewed on: 8th November 2017

EXCELLENT VALUE CURRENT ACCOUNT

Excellent online current account with brilliant extras- foreign travel insurance including winter sports medical cover, vehicle breakdown cover for all family vehicles, mobile phone insurance as well as monthly interest payments. Well worth £13 per month. Reviewed on: 8th November 2017

FLEXACCOUNT - An excellent free current account

An excellent product run by a mutual company. I only have had one complaint and that was that once they inadvertently took too little one month as a mortgage payment. I rang them and pointed this out, they immediately corrected the payment and paid me £20 as compensation. Brilliant. Reviewed on: 8th November 2017

Excellent banking service

I've had my account with Nationwide for nearly 30 years. Even when I've had difficult times financially with a huge overdraft, the Nationwide has been helpful and supportive. They've never put me under any pressure to repay. A really great bank. Reviewed on: 8th November 2017

Easy to use account

This account is easy to use and the interest rate for the first year is great. Shame the interest rate doesn’t stay as high for longer. The customer service with nationwide has always been great and I’ve found it easy to open and close other accounts. The online banking app is easy to use and has everything I need. Reviewed on: 8th November 2017

Overall very good

Helpful when needed and runs smoothly otherwise Reviewed on: 8th November 2017

So dependable!!!!

I have never had any problems with online banking or their telephone customer service. I had an issue last month, got straight through when I called them & the issue was resolved within 5 minutes!!! I've never had a faster response! Reviewed on: 8th November 2017

Flex Account Review

The flex account is great. The online app helps to keep an eye on things, mine has free travel insurance and a fair overdraft. I have simple rewards for money off at restaurants. Its easy to transfer money, set up payments and loyalty loan rates. Reviewed on: 8th November 2017

Top rated bank

I've never had any problems with nationwide, they took bank charges from my benefits, of which when I approached them about this I had this all refunded to me with a smile. Excellent service Reviewed on: 8th November 2017

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