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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.41 (931 reviews)

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4.44

Based on 931 reviews, last reviewed 12th Aug 2025

76% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025

Latest lowest rating:

1

This bank is lie all of there service This bank is lie all of there service and there promises refund also lie they charge debit card payment also 36£ fee i ask to refund this money they c... Read more Reviewed on: 12th August 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (931)

would recemmend

great interest rates with friendly staff Reviewed on: 22nd April 2015

Really help staff if you need them

Nationwide are great to deal with as all staff are extremely friendly and helpful. You get good rates with all products. I would fully recommend them to anyone. Reviewed on: 24th March 2015

Still a building society, so no shareholders just well looked after customers

I have banked (and held a credit card and mortgage) with Nationwide since the mid 1990s. They could have become a bank like so many others did but instead have stayed as a building society. I probably trust them more than any other brand I interact with regularly. I trust them because they do business with their customers with integrity and intelligence. They have never been named in any banking scandals, mishaps or mis-selling and in that respect I am pretty sure they stand alone in the banking industry. On top of that their terms are fair and sustainable. They don't attract news customers in with gimmicks but offer straight forward advice, market leading value for money on their mortgages and they keep their customers happy with excellent service. If only there were a few more financial institutions like the Nationwide. Reviewed on: 5th February 2015

very positive

I have been a customer for over 15 years both in Northern Ireland and England and have always found Nationwide to be friendly , approachable and in tune with what its customers need. Interest rates haven't been the best lately for most banks but they now offer a loyalty savings account which is great. They were also very quick to pick up and deal with fraudulent action on my account. I'm a very satisfied customer and would recommend anyone to open an account with them Reviewed on: 29th January 2015

Customer serivce brilliant

Customer service is brilliant, can not fault the friendly and knowable staff, either face to face or over the phone....keep it up !! Reviewed on: 29th January 2015

Building society for life

I opened my first nationwide young savers account when I was 11! Since then I've upgraded my account but Nationwide adapted with my changing financial needs so I've never needed to find another bank. There's always a friendly greeting at the entrance of my local branch and someone around to help (with the patience of a saint to help me work out those self service machines!) I've always felt fully informed of their financial products, they seem transparent and I've never felt pushed into buying a product that I don't need. Overall very good! Reviewed on: 29th January 2015

Ups and downs.

Personable customer service but slow handling of requests and frequent overcharging without notice. Reviewed on: 18th January 2015

Never had a problem in 30 years.

I opened my Nationwide FlexAccount when it very first started as I was fed up with my bank charging me for just about everything and they promised no bank charges. Well that was about 30 years ago and I have never had anything to complain about in all that time and for that I am very grateful. I often hear people complaining about their banks but I always only have good to say about Nationwide. And no they give me free travel insurance too! Reviewed on: 10th January 2015

Nice and free current account

I've been tempted by a few glitzy current accounts offering some star perks, but have always ended up staying with this one. Why? Not 100% sure, but I think it comes down with Nationwide offering a good service and a bit nice touches such as free travel insurance Reviewed on: 28th October 2014

Great account service, easy to manage.

I opened a Nationwide FlexAccount when I began saving for my mortgage and it was all manageable online. There are some good benefits as part of the account (such as travel insurance) although I've not accessed them as yet it is good that they're available. Reviewed on: 2nd October 2014

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