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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.49 (1066 reviews)

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4.49

Based on 1,066 reviews, last reviewed 31st Mar 2026

11700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

72%

15%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

Good basic account with NO CHARGES

It works well and when we have had potential problems with fraudsters the bank have been very quick to act and keep us informed. I still don't get it that they need to pay their top executives so much money though. Reviewed on: 29th December 2016

Reliable, friendly and good value

Whenever I phone with questions or queries i am always dealt with promptly and professionally Reviewed on: 28th December 2016

helpful & polite

Results fantastic really helpful when returning money to my account when it was illeagaly taken. Reviewed on: 28th December 2016

Great account and service

Easy to use this account via online banking. Never had any problems managing payments and the website is easy to use. App is also good. Reviewed on: 24th December 2016

Excellent

Took out an account recently and the whole process was very smooth. Very quick and easy to set up. Would recommend!! Reviewed on: 24th December 2016

Nationwide great customer service

I really love the customer service of nationwide. Whenever you need to contact them about an issue, you can always get through to them very quickly. I recently had an issue with my debit card and nationwide were fantastic in getting this sorted out and the issue was resolved within a couple of days so I was very pleased about it. Reviewed on: 24th December 2016

Basic Account

A good but basic account, you can have a contactless debit card but otherwise no overdraft and feels like its almost impossible to upgrade the account. However the customer service offered on the phone is really good, as they are polite and 9 times out of 10 can provide an answer to your question Reviewed on: 18th December 2016

Never had a problem

Really love Nationwide. They've always been prompt if there's been a problem, very professional and informative, the range of products they offer is great. Even if somewhere else offered a better rate for savings etc I would not leave Nationwide as the level of professionalism is paramount for me. Reviewed on: 18th December 2016

No problems- ever!

I'm in my 40's and have had quite a few bank accounts in the past. This one is the first one ever to cause me no issues or problems at all. Reviewed on: 18th December 2016

Good all-round value

a reliaible and efficient service Reviewed on: 18th December 2016

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