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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 4.49 (366 reviews)

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4.49

Based on 366 reviews, last reviewed 21st Aug 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

68%

10%

19%

Latest highest rating:

5

The people there are always very friendly and helpfu... The people there are always very friendly and helpful and extremely experienced in the work they are carrying out Reviewed on: 21st August 2026

Latest lowest rating:

1

Beware, Flexplus travel insurance is worthless NW Flexplus travel insurance underwritten by Aviva is not worth having. We claimed once with Nationwide's previous underwriter and it was very easy. H... Read more Reviewed on: 12th May 2026

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (366)

The people there are always very friendly and helpfu...

The people there are always very friendly and helpful and extremely experienced in the work they are carrying out Reviewed on: 21st August 2026

Fantastic service and customer care

They may not have the greatest most feature rich app but their service and attention to customer loyalty is fantastic. The FlexPlus account may also not be the cheapest packaged account of it kind but what you do receive is service that is worth the price. Reviewed on: 21st August 2026

Excellent travel, phone breakdown with plus package

Excellent travel, phone breakdown with plus package Reviewed on: 14th August 2026

Always clear, helpful and available.

Always clear, helpful and available. Travel insurance is with Flexplus account. I have used them for 7 or so years and have no reason to change. Very helpful when BA let us down very badly with lost luggage Reviewed on: 16th July 2026

Nationwide are Superb for Banking.

I have been reticent historically to pay for banking. However, I believe the benefits associated with this account are worth subscribing to. Insurance cover and other benefits make it well worthwhile. In addition of course, Nationwide continues to reward customers with £100, now their fourth year of doing so. Promises too to keep branches open until 2030. This level of customer service goes beyond similar institutions and I would highly recommend Nationwide to anyone. Reviewed on: 12th June 2026

Really good value for all of the additional perks yo...

Really good value for all of the additional perks you get with it. Phone cover, travel insurance and breakdown cover etc. Reviewed on: 11th June 2026

Excellent service

Excellent servuce, good communication, easy to use and excellent value for money. Good selection insurance products. Reviewed on: 11th June 2026

Beware, Flexplus travel insurance is worthless

NW Flexplus travel insurance underwritten by Aviva is not worth having. We claimed once with Nationwide's previous underwriter and it was very easy. However Aviva refuse to pay out for costs that are specifically mentioned in the policy and the travel agent and airline have indicated that we should claim from our travel insurance! Reviewed on: 12th May 2026

A great product with quality service.

A great product with quality service. Automatic rewards with the Fairer Share scheme is great. App is easy to use but sometimes lacks certain features other banks now offer. Plenty of high street stores still open gives a decent backup option for offline banking. Reviewed on: 17th April 2026

Excellent service, great value

Excellent service, clear communication and great value product Reviewed on: 16th April 2026

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