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Nationwide FlexPlus Reviews

Ratings based on 108 reviews Last review 3 months ago

Nationwide FlexPlus reviews come from people like you! With so many different current accounts now available, you can read these honest Nationwide FlexPlus reviews to find out what life as a Nationwide customer is really like. And remember, if you are...

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Nationwide FlexPlus reviews come from people like you! With so many different current accounts now available, you can read these honest Nationwide FlexPlus reviews to find out what life as a Nationwide customer is really like. And remember, if you are a Nationwide customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Nationwide FlexPlus reviews. Together, we can make financial services work better for everyone.

5 82
4 15
3 1
2 0
1 10

Your FlexPlus Reviews (108)

23rd April 2019

Very disapointing

After upgrading my travelinsurance to ensure I was fully covered, I was left disappointed when my return flight ticket from Napal was cancelled by Jetairline and Flexplus would not cover the replacement ticket I bought. The first phone call I made...

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After upgrading my travelinsurance to ensure I was fully covered, I was left disappointed when my return flight ticket from Napal was cancelled by Jetairline and Flexplus would not cover the replacement ticket I bought. The first phone call I made regarding the claim was rejected and the reason given was because I had not chosen the “Travel distruption” option on my policy. After doing some research and looking into my policy, I called back and informed them to play the call I had originally made repeating “is this a comprehensive cover? And the person on the line saying yes”, the lady was very nice and told me, I am sorry we had many calls regarding Jetairline but we have recieved an email from head office to reject all claims regarding to fiancial difficulties of the airline, only claim acceptable would be weather related issues. When i asked where in the policy this was desrcibe, she was unable to respond. Having had two different reasons for not accepting my claim, I reseached the “Flexplus” policy online and on the first page of Nationwide it clearly says any cancellation up to £5000 is acceptable. The stress I have been through to one side, having had paid for a false insurance is even worst. DO NOT BUY THIS INSURANCE. I have a friend that been on the same trip and her claim was fully acceptable by halifax insurance.

20th March 2019

The travel insurance is appalling. AVOID. Zero star rating!

Do not rely on this travel...

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Do not rely on this travel insurance.
We booked a holiday. Months after booking my husband was ill, but recovered and was fit to travel.
I rang just to inform the insurers of his up to date medical history.
They refused cover and refused to renew the annual policy.
As the booked holiday was after that renewal date, they refused to cover it.
They told us our options were:
-Cancel the holiday at our own expense;
-Travel without medical cover (to the USA! Er, no!);
-Arrange alternative cover at our own expense.

We found alternative cover, after hours of stress.
It took a complaint to the Financial Ombudsman to reclaim this money (hundreds of pounds).
Utterly appalling. Nationwide tout this benefit - in fact it’s worthless.

12th January 2019

Great Package Account

We have had the Flex plus account for a few years now and it's great it includes, worldwide travel insurance, phone cover and car breakdown cover. We so far have only used the phone insurance but it has been well worth the money and the experience has...

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We have had the Flex plus account for a few years now and it's great it includes, worldwide travel insurance, phone cover and car breakdown cover. We so far have only used the phone insurance but it has been well worth the money and the experience has been quick & easy

5th January 2019

fantastic account

I have now utilised the phone and travel insurance as well as breakdown cover. Couldn’t ask for better service with any of it! Having the account offers total piece of mind without worrying about shopping around each year. Just fab!

11th December 2018

Worth the switch

I’ve been a Nationwide Flex customer for 30 years and a flex plus for 2 + years. I’ve had cause to use their mobile phone insurance twice ad well as roadside recovery twice and both times they’ve answered the phone quickly, been professional and respo...

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I’ve been a Nationwide Flex customer for 30 years and a flex plus for 2 + years. I’ve had cause to use their mobile phone insurance twice ad well as roadside recovery twice and both times they’ve answered the phone quickly, been professional and responsive. I’m a call a centre manager (no affiliation) and take my hat off to them :-)

22nd November 2018

Sign up to get no customer service or help!

Suggested I have appt with financial manager to switch account & possibly a loan. Disgusted Apr 18.9% not 3-5% as advertised a existing customer and t top it off they couldn't switch our account! Waste of time believe us we're moving to a PROPER bank!

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Suggested I have appt with financial manager to switch account & possibly a loan. Disgusted Apr 18.9% not 3-5% as advertised a existing customer and t top it off they couldn't switch our account! Waste of time believe us we're moving to a PROPER bank!

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