The travel insurance is appalling. AVOID. Zero star rating!
Do not rely on this travel...Read more
Do not rely on this travel insurance.
We booked a holiday. Months after booking my husband was ill, but recovered and was fit to travel.
I rang just to inform the insurers of his up to date medical history.
They refused cover and refused to renew the annual policy.
As the booked holiday was after that renewal date, they refused to cover it.
They told us our options were:
-Cancel the holiday at our own expense;
-Travel without medical cover (to the USA! Er, no!);
-Arrange alternative cover at our own expense.
We found alternative cover, after hours of stress.
It took a complaint to the Financial Ombudsman to reclaim this money (hundreds of pounds).
Utterly appalling. Nationwide tout this benefit - in fact it’s worthless.