Write a review

Go to business site

Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.99 (334 reviews)

View other Nationwide products

3.98

Based on 334 reviews, last reviewed 24th Jan 2026

800% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

66%

10%

21%

Latest highest rating:

5

Excellent Benefits with great value for money. I have been very reluctant to pay for an account on a regular basis. However, Nationwide FlexDirect Plus offers really good value for money and compre... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Awful mobile phone insurance. Awful mobile phone insurance. One phone came back still damaged. I gave up on that claim. The second one was a pixel 6. The excess costs as much as a ... Read more Reviewed on: 29th December 2025

Read all reviews Write a review

About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Review Nationwide: FlexPlus now

Help others make smarter decisions by sharing your own experience.

Write a review

Nationwide FlexPlus reviews (334)

Flex Plus charges £18 a month now which seems excess...

Flex Plus charges £18 a month now which seems excessive, though I have used the breakdown cover twice so that makes it a bit less painful to those of us struggling lately ( and I mean prolonged 'lately' Reviewed on: 24th January 2026

Excellent Benefits with great value for money.

I have been very reluctant to pay for an account on a regular basis. However, Nationwide FlexDirect Plus offers really good value for money and comprehensive benefits in particular it's travel insurance cover. The fact it covers cruises too is an added bonus and saves hundreds of pounds compared with purchasing that separately. Reviewed on: 23rd January 2026

Efficient,friendly,convenient .

Efficient,friendly,convenient .Could not ask for a better service Reviewed on: 23rd January 2026

Above and Beyond Service

We visited our local branch to carry out a CHAPS transfer. Despite others waiting we were never pressured and received an excellent, helpful service. All explained in detail and carried out for us in a professional, informative manner. Would recommend Nationwide for their excellent customer service. Reviewed on: 23rd January 2026

Utilised Internet banking since inception.

Utilised Internet banking since inception. Service and technical support good (although deteriorated since introduction of Chat). Range of deposit and ISA accounts good, allied to competitive interest rates. Like the concept of mutuality. Reviewed on: 23rd January 2026

Great benefits.

Great benefits. Travel insurance, mobile phone cover and breakdown cover. All policies are quite comprehensive and cover all my needs. Fairer share bonus of £100 is very welcome. I've been with Nationwide for 27 years now having tried several of their competitors and they have always been helpful and fair. It's good to have branches still open. The only downside is you can't use the post office to manage your account and pay in cash. Reviewed on: 22nd January 2026

Excellent banking experience with grateful returns.

Excellent banking experience with grateful returns. Extra bonus with plus account which saves on everyday services. Such great value. Honest banking and always pleasant staff. Reviewed on: 22nd January 2026

Flexplus is an excellent package

Flexplus is an excellent package if you need travel insurance, breakdown cover and mobile phone insurance. Staff in my local branch (Colchester) are always very helpful Reviewed on: 22nd January 2026

Great banking with Nationwide!

I’m pleased with the products supplied on the account, and appreciate the £100 goodwill payment they’ve made the last couple of years. Reviewed on: 22nd January 2026

The FlexPlus account is, in my view, great

The FlexPlus account is, in my view, great value for money, essentially for the insurance perks it offers for a competitive overall price. Being able to go abroad without worrying about travel insurance is always a plus. As is - especially with kids - a mobile phone insurance policy covering several devices (an excess does apply, however). Having breakdown cover on top makes this trio of included policies - with no-quibbles whatsoever (even though I have only claimed once) - makes it a no-brainer for a mere £18p/m. Yes, that premium has increased since I took out the account some 6/7 years ago, but arguably only in line with the level of inflation those individual products have experienced. In fact, I’ve recommended this account to others, such is my satisfaction with it, and the knowledge that I am banking with a mutual - rather than a faceless plc - gives added satisfaction! Oh and finally… great ads, too! Reviewed on: 22nd January 2026

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current account
from Cater Allen 0.00 from 0 reviews
Debit Card (discontinued)
from Fineco Bank (inactive company) 0.00 from 0 reviews
Current Account
from Monzo 4.92 from 17285 reviews

Want to see more from Nationwide?

Student Current Account
from Nationwide 5.00 from 5 reviews
Cash ISA
from Nationwide 4.73 from 64 reviews
Regular Savings
from Nationwide 4.70 from 85 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub