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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.92 (337 reviews)

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3.92

Based on 337 reviews, last reviewed 3rd Mar 2026

1000% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

65%

10%

21%

Latest highest rating:

4

Like the linked flexi plus in this packaged bank acc... Like the linked flexi plus in this packaged bank account that give us worldwide travel insurance and breakdown cover. Reviewed on: 24th February 2026

Latest lowest rating:

2

AA breakdown cover from Nationwide flex plus I hit a pothole and burst a tyre at midday. Reporting procedure was quick and efficient, however AA came after 2 hours of reporting and I had to wait ... Read more Reviewed on: 3rd March 2026

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (337)

AA breakdown cover from Nationwide flex plus

I hit a pothole and burst a tyre at midday. Reporting procedure was quick and efficient, however AA came after 2 hours of reporting and I had to wait in the car in the middle of the road with 60m/ph road. Reviewed on: 3rd March 2026

Like the linked flexi plus in this packaged bank acc...

Like the linked flexi plus in this packaged bank account that give us worldwide travel insurance and breakdown cover. Reviewed on: 24th February 2026

Lots of high street branches available & never had a...

Lots of high street branches available & never had a problem in 30+ years as a customer. Reviewed on: 14th February 2026

Flex Plus charges £18 a month now which seems excess...

Flex Plus charges £18 a month now which seems excessive, though I have used the breakdown cover twice so that makes it a bit less painful to those of us struggling lately ( and I mean prolonged 'lately' Reviewed on: 24th January 2026

Excellent Benefits with great value for money.

I have been very reluctant to pay for an account on a regular basis. However, Nationwide FlexDirect Plus offers really good value for money and comprehensive benefits in particular it's travel insurance cover. The fact it covers cruises too is an added bonus and saves hundreds of pounds compared with purchasing that separately. Reviewed on: 23rd January 2026

Efficient,friendly,convenient .

Efficient,friendly,convenient .Could not ask for a better service Reviewed on: 23rd January 2026

Above and Beyond Service

We visited our local branch to carry out a CHAPS transfer. Despite others waiting we were never pressured and received an excellent, helpful service. All explained in detail and carried out for us in a professional, informative manner. Would recommend Nationwide for their excellent customer service. Reviewed on: 23rd January 2026

Utilised Internet banking since inception.

Utilised Internet banking since inception. Service and technical support good (although deteriorated since introduction of Chat). Range of deposit and ISA accounts good, allied to competitive interest rates. Like the concept of mutuality. Reviewed on: 23rd January 2026

Great benefits.

Great benefits. Travel insurance, mobile phone cover and breakdown cover. All policies are quite comprehensive and cover all my needs. Fairer share bonus of £100 is very welcome. I've been with Nationwide for 27 years now having tried several of their competitors and they have always been helpful and fair. It's good to have branches still open. The only downside is you can't use the post office to manage your account and pay in cash. Reviewed on: 22nd January 2026

Excellent banking experience with grateful returns.

Excellent banking experience with grateful returns. Extra bonus with plus account which saves on everyday services. Such great value. Honest banking and always pleasant staff. Reviewed on: 22nd January 2026

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