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Nationwide: FlexPlus reviews

4.47
Based on 363 reviews, last reviewed 16th Jul 2026
86% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
67%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
20%

Latest highest rating:

5

Always clear, helpful and available. Always clear, helpful and available. Travel insurance is with Flexplus account. I have used them for 7 or so years and have no reason to change. Very ... Read more Reviewed on: 16th July 2026
Margaret's avatar
Margaret

Latest lowest rating:

1

Beware, Flexplus travel insurance is worthless NW Flexplus travel insurance underwritten by Aviva is not worth having. We claimed once with Nationwide's previous underwriter and it was very easy. H... Read more Reviewed on: 12th May 2026
Je's avatar
Je

About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (363)

Fully recommend

5
User friendly app, great customer service, good competitive rates & relevant 'add-ons' Reviewed on: 24th March 2026

Best place for banking with

5
I’ve been banking with Nationwide for many years. The customer service is excellent and very professional and I will be their customer for many years to come. Reviewed on: 24th March 2026

FlexPlus - the best account I’ve ever had

5
The FlexPlus has been the best current account I’ve ever had (and I’ve had a few), for a good many reasons. Firstly, they aren’t owned like the rest, which sits better with me. Secondly, the app is secure, feels safe, provides adequate warnings etc., but not at all at the expense of ease of use. Bit thirdly, although its price has increased, I believe the array of insurances available for the monthly fee is second to none! Furthermore, whilst I’ve only ever had to claim once on any of them, it was an effortless experience. Oh, and they aren’t closing branches like the rest, either! In short, I would - and have - convinced others to back with Nationwide, and have nothing but praise for their service provided. Keep up the good work! Reviewed on: 24th March 2026

Always eat to deal with and most things can be done...

5
Always eat to deal with and most things can be done online Reviewed on: 24th March 2026

Nationwide get it right!

5
No branch closures - excellent customer service. Great add-ons - World Travel Insurance, Breakdown Cover and mobile phone cover - what more can a customer ask? Reviewed on: 24th March 2026

Flexplus account has good insurance products for a fee.

5
Flexplus account has good insurance products for a fee. The fee is far better than individual insurances. Savings rates are not the best however. Reviewed on: 13th March 2026

AA breakdown cover from Nationwide flex plus

2
I hit a pothole and burst a tyre at midday. Reporting procedure was quick and efficient, however AA came after 2 hours of reporting and I had to wait in the car in the middle of the road with 60m/ph road. Reviewed on: 3rd March 2026

Like the linked flexi plus in this packaged bank acc...

4
Like the linked flexi plus in this packaged bank account that give us worldwide travel insurance and breakdown cover. Reviewed on: 24th February 2026

Lots of high street branches available & never had a...

5
Lots of high street branches available & never had a problem in 30+ years as a customer. Reviewed on: 14th February 2026

Flex Plus charges £18 a month now which seems excess...

3
Flex Plus charges £18 a month now which seems excessive, though I have used the breakdown cover twice so that makes it a bit less painful to those of us struggling lately ( and I mean prolonged 'lately' Reviewed on: 24th January 2026

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