Louise's community profile page - Smart Money People

Write a review

Newsletter

Go to business site

Viewing profile for,

Louise

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Nationwide, FlexPlus:

View on product page

Avoid at all cost, still need a card reader from the...

Avoid at all cost, still need a card reader from the 90s to make transfers and they never work always have a technical problem. Branch can’t make transfers, call handlers can’t make transfers. When you actually manage to transfer the funds yourself, they are held for further checks by the fraud department that don’t speak to customers. I needed to pay a bill and have been left with charges for late Payment because NATIONWIDE won’t release my funds. Customer service staff on the phone are incredibly rude with little or no empathy, one lady said I can’t help the funds won’t be released until further checks so am ending the call, and cut the call off. I was practically crying on the phone as I needed to pay a bill in my own name, so clearly not a scam. I have logged a complaint and opened an account with another back, I can’t be dealing with this stress every time I want to transfer money or pay bills. Reviewed on: 4th September 2026

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.