Write a review

Go to business site

Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 4.06 (358 reviews)

View other Nationwide products

4.06

Based on 358 reviews, last reviewed 17th Apr 2026

2900% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

66%

10%

20%

Latest highest rating:

5

A great product with quality service. A great product with quality service. Automatic rewards with the Fairer Share scheme is great. App is easy to use but sometimes lacks certain features... Read more Reviewed on: 17th April 2026

Latest lowest rating:

2

AA breakdown cover from Nationwide flex plus I hit a pothole and burst a tyre at midday. Reporting procedure was quick and efficient, however AA came after 2 hours of reporting and I had to wait ... Read more Reviewed on: 3rd March 2026

Read all reviews Write a review

About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Review Nationwide: FlexPlus now

Help others make smarter decisions by sharing your own experience.

Write a review

Nationwide FlexPlus reviews (358)

Excellent banking experience with grateful returns.

Excellent banking experience with grateful returns. Extra bonus with plus account which saves on everyday services. Such great value. Honest banking and always pleasant staff. Reviewed on: 22nd January 2026

Flexplus is an excellent package

Flexplus is an excellent package if you need travel insurance, breakdown cover and mobile phone insurance. Staff in my local branch (Colchester) are always very helpful Reviewed on: 22nd January 2026

Great banking with Nationwide!

I’m pleased with the products supplied on the account, and appreciate the £100 goodwill payment they’ve made the last couple of years. Reviewed on: 22nd January 2026

The FlexPlus account is, in my view, great

The FlexPlus account is, in my view, great value for money, essentially for the insurance perks it offers for a competitive overall price. Being able to go abroad without worrying about travel insurance is always a plus. As is - especially with kids - a mobile phone insurance policy covering several devices (an excess does apply, however). Having breakdown cover on top makes this trio of included policies - with no-quibbles whatsoever (even though I have only claimed once) - makes it a no-brainer for a mere £18p/m. Yes, that premium has increased since I took out the account some 6/7 years ago, but arguably only in line with the level of inflation those individual products have experienced. In fact, I’ve recommended this account to others, such is my satisfaction with it, and the knowledge that I am banking with a mutual - rather than a faceless plc - gives added satisfaction! Oh and finally… great ads, too! Reviewed on: 22nd January 2026

Awful mobile phone insurance.

Awful mobile phone insurance. One phone came back still damaged. I gave up on that claim. The second one was a pixel 6. The excess costs as much as a screen replacement in town. But by using the insurance I'm without a phone for a week. Reviewed on: 29th December 2025

After years of paying for the FlexiPlus account for...

After years of paying for the FlexiPlus account for its gadget cover, I made a claim for my broken iPhone. The experience with the external insurance administrator was poor. They were unhelpful, offered no loan phone option, and expected me to mail my device—which holds all my confidential data—creating significant hassle and security anxiety. The hurdles in the claims process are disappointing and not what you expect after years of premiums. I've now cancelled FlexiPlus. My advice is to get gadget insurance elsewhere where you can get local, practical help. A real shame, as Nationwide's core banking services have always been great for me. Reviewed on: 23rd December 2025

Excellent

Excellent value, great rates, amazing treatment to make customers feel valued with the Fairer Share scheme and higher saving interest rates Reviewed on: 7th September 2025

Have been with Nationwide for many years and they ar...

Have been with Nationwide for many years and they are just brilliant! Customer service is excellent. Helpful and efficient- so friendly! They make everything easy. Had a potential scam and they kept me informed and solved the issue - traced the money and then solved the problem. I had a new card within a few days. Excellent Reviewed on: 13th June 2025

Good range of perks which are very easy to access wh...

Good range of perks which are very easy to access when needed. We have used the breakdown cover, joloday insurance and phone insurance and in all cases were more than satisfied. Reviewed on: 12th June 2025

Best account for Seniors

Best account for Seniors with travel insurance coverage Reviewed on: 12th June 2025

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current account
from Zopa 4.93 from 6584 reviews
Cash Account
from Bank of Scotland 4.02 from 55 reviews
Current account
from Kroo 4.88 from 5954 reviews

Want to see more from Nationwide?

Student Current Account
from Nationwide 5.00 from 6 reviews
Cash ISA
from Nationwide 4.81 from 74 reviews
Help to Buy ISA
from Nationwide 4.70 from 31 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub