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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.99 (335 reviews)

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3.96

Based on 335 reviews, last reviewed 14th Feb 2026

900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

66%

10%

21%

Latest highest rating:

5

Lots of high street branches available & never had a... Lots of high street branches available & never had a problem in 30+ years as a customer. Reviewed on: 14th February 2026

Latest lowest rating:

1

Awful mobile phone insurance. Awful mobile phone insurance. One phone came back still damaged. I gave up on that claim. The second one was a pixel 6. The excess costs as much as a ... Read more Reviewed on: 29th December 2025

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (335)

Great extra's for the monthly cost

We've only had to claim on the phone insurance that comes with this account, but the process was so quick and easy. All done over the phone and the paper work arrived really quickly, phone was also fixed quickly. Very hassle free unlike some other phone insurance I've had Reviewed on: 18th February 2016

Great benefits to this account at a good price

The benefits you get with this account are worth far more than you pay. I don't even make use of the breakdown insurance and it's still worth it for me. I also think Nationwide online banking is the best I've used out of 4 banks. Reviewed on: 18th February 2016

Absolutely Amazing!

I always find Nationwide to be extremely helpful, whether on the phone, through online messaging, or in branch. They always go above and beyond to explain things and resolve any problems. Would not hesitate to recommend them. Reviewed on: 18th February 2016

It has got your back...

The benefits that come with this current account are second to none. For a small £10 charge per month, it covers you for any breakdowns be it in your own car or travelling as a passenger in someone else's car. It has phone insurance, travel insurance and extended warranty on household appliances for 12 months. It does all of the thinking for you. There is no need to worry about a thing when you are a FlexPlus holder. I have already had others sign up due to recommendations by me and they are delighted. It is by far the best account with perks on the market. Reviewed on: 16th February 2016

A bit misleading reading overseas purchases but overall good.

A bit misleading reading overseas purchases but overall good. Reviewed on: 13th February 2016

Always on the ball

I love my bank, they’re always on the ball when my account was hacked and have always given my great interest rates and products which I need. Reviewed on: 12th February 2016

Free coffee!

I love Nationwide because they give you a free coffee! Reviewed on: 12th February 2016

Good packaged account

Useful mobile phone and travel insurance but losses a star for not transferring a standing order correctly Reviewed on: 26th December 2015

Great packaged current account

Great experience with the current account. Have used the included travel insurance for a claim and it was amazing service. Other perks make this account great. Reviewed on: 24th December 2015

Useful benefits compared to other package accounts

I never really expected myself to buy a packaged account, as typically they come with several products that are not particularly useful. FlexPlus however is a different breed of packaged account, which, for my circumstances, actually comes in useful. Particularly, we travel to europe by car fairly often, and the combination of travel insurance, european breakdown cover and fee-free cash withdrawals at the visa rate is really handy and means it's one less thing to think about when we go away - actually three less things! The extras are not just bog-standard insurances but are actually quite comprehensive in what they cover. I have actually used the breakdown cover and they were very helpful at the call centre in answering my questions about the policy, quickly arranging for a local recovery company to tow the car from home to a local garage. On top of this the mobile phone cover and extended appliance warranty are reasonable additions (sadly though an electric oven doesn't count as an appliance so this has been of less use to me as it is the only appliance I have purchased since opening the account) I would also like the option of a contactless card rather than apple pay which only a small minority can use. Overall this is an account with an excellent set of benefits and I have had no problems with the running of the account. For anyone who will make use of these benefits I would recommend it. Reviewed on: 20th November 2015

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