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Nationwide: FlexPlus reviews

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3.90
Based on 324 reviews, last reviewed 29th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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10%
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2%
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2%
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22%

Latest highest rating:

5

Excellent Excellent value, great rates, amazing treatment to make customers feel valued with the Fairer Share scheme and higher saving interest rates Reviewed on: 7th September 2025
Kurt M's avatar
Kurt M

Latest lowest rating:

1

Awful mobile phone insurance. Awful mobile phone insurance. One phone came back still damaged. I gave up on that claim. The second one was a pixel 6. The excess costs as much as a ... Read more Reviewed on: 29th December 2025
Paul A's avatar
Paul A
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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (324)

Excellent switching service

5
I moved over to Nationwide after experiencing problems with my previous bank. The switching process was extremely smooth with regular updates by text message. Reviewed on: 26th August 2015
Peter's avatar
Peter

Good product with decent ancilliaries for an ok price.

4
Having been with an 'ethical' bank for a while who turned out to be anything but when it came to hiding thing from customers I decided it was time to switch. I wanted to bundle in certain annual policies so they were all in one place and provided the cover I needed. Nationwide's Flex Plus account costs me £120 per year in subscription fees which after replacing 2 x breakdown policies and my annual holiday insurance has worked out slightly cheaper all in. The account is easy to run with online banking and the Nationwide app, I've never needed to speak to their call centres and have only been into branch when I needed to pay coins over the counter. I have had no real reason to complain since opening the account (13 months ago) although there are some things I wanted (or still want) to improve. Details of these are below: - Branches will only take 5 x coin bags per account by day. Bit of a drag the first time I made the trip into town to pay in loads of coins I'd saved only to have to go back again. - No cover for motorcycles on the breakdown cover (this was actually changed after I'd been with them about six months so no longer an issue - very pleased) - Debit cards not contactless (Nationwide now support ApplePay however so I'm sorted now as I use an iPhone, it would still be an inconvenience if I didn't). All in all the account fulfils my needs with the extra bonus of identity theft protection and extended warranty (neither of which I'm particularly fussed for but will probably come in handy should I ever need them). In the limited contact I've had with Nationwide staff they've been friendly and professional although have the same annoying habit of trying to sell you something whenever you speak to them, I'm happy enough to say no though so not too much of an issue. Reviewed on: 25th August 2015
leedsbiker's avatar
leedsbiker

Very good for a packaged account, though as with any packaged account think carefully to decide if the benefits are worth the cost.

4
Nationwide's FlexPlus account is possibly the best packaged bank account on the market right now and could save you significant money. However, for most a fee-free bank account is probably the best option. It's biggest pluses in my opinion are the fee free overdraft for 3 months, European breakdown cover, worldwide family travel insurance and fee European ATM withdrawals. If you're planning a car trip to Europe by ferry or channel tunnel, then this account is perfect. There's also no minimum time you need to keep this account, so if circumstances change you can downgrade to Nationwide's fee free normal flex account. Other benefits include extended warranty cover on selected purchases and mobile phone insurance. A very good account for some, but do the mathematics on benefits versus the £10 / month cost. Reviewed on: 16th August 2015
matthewuk's avatar
matthewuk

Great value current account

4
This account comes with a lot of perks which makes it a great overall deal despite the £10 a month fee. Would recommend but only if you can makes the most of the perks. Reviewed on: 12th March 2015
Vanessa's avatar
Vanessa

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