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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 4.43 (359 reviews)

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4.43

Based on 359 reviews, last reviewed 12th May 2026

90% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

66%

10%

20%

Latest highest rating:

5

A great product with quality service. A great product with quality service. Automatic rewards with the Fairer Share scheme is great. App is easy to use but sometimes lacks certain features... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Beware, Flexplus travel insurance is worthless NW Flexplus travel insurance underwritten by Aviva is not worth having. We claimed once with Nationwide's previous underwriter and it was very easy. H... Read more Reviewed on: 12th May 2026

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (359)

Travel Insurance

I had requirment to claim for canclation of a weekend break dur to my whife being medicaly unable to travel. I needed to claim for the costs of flights and the first nights accomodation. A quick phone call and everything was sorted instanty over the phone a fantastic painless process I am highly impressed. Reviewed on: 24th September 2017

Easy access account

I love my bank, it's an easy online account which I can keep an eye on. I can notify them if there are going to be any changes to my spend so there are no embarrassing blocks. Everything is in control at a touch of a button. I also have a credit card, savings account and my Mortgage with them. I can see all accounts in one place keeping me in control of my finances. Reviewed on: 19th September 2017

Overcharging for "upgrades" to travel insurance, and new policy wording.

Nationwide charged over £100 for pre-existing conditions that cost around £20 with another company. If you're planning to stay with Flexplus after 21st September 2017, read the new wording carefully. There are loads of changes in the booklet that aren't highlighted in the covering letter. Reviewed on: 21st July 2017

Travel Insurance and Breakdown Cover included

FlexPlus from Nationwide offers the above insurances for only £13 per month which is super value from a creditable and reliable company. Reviewed on: 19th July 2017

All- inclusive insurance

wide range insurance and great banking for £10 a month- bargain! Reviewed on: 4th July 2017

Great bank, best yet

Really easy to deal with, over the phone or, as I prefer, face to face Reviewed on: 22nd June 2017

Overcharging for Travel Insurance DeclarTions

Have Two travel insurances currently running Nationwide wanted £86 for a declared condition other insurance company wanted £0 . Makes £10 a month seem not so attractivr Reviewed on: 12th June 2017

Flex Plus from Nationwide

This is a super card to have as you get car breakdown cover and travel insurance cover for just £10 a month. There are plenty of local premises and friendly staff too. Reviewed on: 8th June 2017

Wonderful customer service

On last day of my holiday in Turkey I made a debit card cash transaction in an ATM. On my return home I discovered that a double payment was debited from my account. Customer services were great giving me reassurance, liaising with Turkish Bank and eventually crediting my account with disputed amount. Reviewed on: 9th February 2017

£10 a month but works out £5 if you have enough in your account!

We are pleased with our account - apart from the insurances and breakdown cover that are included in our £10 subscription (works out about £5 / month if you have money in the account - bargain), we pay only 50p / day to go into our overdraft with no other costs which is great for us as we only occasionally need to do this. So far we've had no problems with this account and would recommend it to friends. Reviewed on: 3rd February 2017

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