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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 4.01 (359 reviews)

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4.01

Based on 359 reviews, last reviewed 12th May 2026

90% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

66%

10%

20%

Latest highest rating:

5

A great product with quality service. A great product with quality service. Automatic rewards with the Fairer Share scheme is great. App is easy to use but sometimes lacks certain features... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Beware, Flexplus travel insurance is worthless NW Flexplus travel insurance underwritten by Aviva is not worth having. We claimed once with Nationwide's previous underwriter and it was very easy. H... Read more Reviewed on: 12th May 2026

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (359)

A good all rounder

Great insurances, great price at £13 a month and also earning 3% interest... also you get extra benefits for banking with them like a regular saver at 5%! Or cash back on a credit card! Thumbs up from me Reviewed on: 8th November 2017

Friendly service, knowledgeable staff, reasonable rates

Always there to help and resolve, at short notice, when a question or possible issue arises. Reviewed on: 8th November 2017

nationwide benefits

Great service and customer service provide a service that feels close and not far away Reviewed on: 8th November 2017

Caring for it's customers

A great account for over 65's, factoring in the usual cost of travel insurance. Reviewed on: 8th November 2017

Great bank account

I think this bank account provides great value for money for the monthly fee especially considering the free insurance products provided. I have had to use the free mobile phone insurance twice and have had excellent service both times. The debit and credit cards are commission free when using abroad and give good exchange rates. The online banking is easy to use. Also gives excellent interest rate on regular saver account available with account. Reviewed on: 8th November 2017

A great account with lots of benefits.

My husband & I transferred our joint account to the Nationwide some years ago (with him being the lead customer). Although there is a monthly fee, it still outweighs our previous bank account as we were saving costs on other things, such as car breakdown, etc. We earn 5% on our money each month, which, in reality, reduces the monthly fee. In addition, we have been awarded £100 eaach time we recommended the account to a friend, both our friends and ourselves earning £100. Earlier this year I changed our other joint account (with me as the lead customer) to Nationwide and both of our accounts were credited with £100 for the change. The change over was seamless and we have a very personal service at our local branch, where staff are always happy to help with any concerns or problems we have. All in all a first class account which I would have no hesitation in recommending. Reviewed on: 8th November 2017

second chance

When no other bank would give me an account, Nationwide was there. I am now on my feet and manage my money successfully. Thank you Nationwide for my second chance. Reviewed on: 8th November 2017

Good value for money

We've used the travel insurance, mobile insurance and the car breakdown service this year and the interest rate is good too Reviewed on: 6th November 2017

Easy to get hold of, very helpful and good services offered

Easy to get hold of, very helpful and good services offered Reviewed on: 6th November 2017

Good account however the Mobile Insurance is completely dreadful.

Good overall account, credit interest, free worldwide atm withdrawals, worldwide travel insurance. However the mobile phone insurance provided by lifestyle services group is completely dreadful. Water damage to my handset. Day 1 - Made claim and sent handset to Ashford to be repaired by Royal Mail special delivery. Day 11 - Recived handset back repaired. Day 12 - Handset stopped working with the same fault and called them immediately to report this (evening ) Day 13 - Handset sent back to be repaired Day 18 - Still waiting for the handset to be returned Made multiple telephone calls, no one can provide a date to when I'll get a repaired or replacement handset. Reviewed on: 19th October 2017

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