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Nationwide: FlexPlus reviews

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4.02
Based on 321 reviews, last reviewed 13th Jun 2025
81% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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10%
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21%

Latest highest rating:

5

Have been with Nationwide for many years and they ar... Have been with Nationwide for many years and they are just brilliant! Customer service is excellent. Helpful and efficient- so friendly! They make eve... Read more Reviewed on: 13th June 2025
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Latest lowest rating:

1

Let me down completely in my hour of need After years of having this account for the cover benefits I actually needed to call on the breakdown recovery today as my battery is flat and I'm on h... Read more Reviewed on: 27th May 2025
Nigel Clegg (Captain Clegg)'s avatar
Nigel Clegg (Captain Clegg)
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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (321)

Breakdown cover

5
We broke down on our way home on 16/07/16 rang nationwide and they were extremely helpful giving advice and sent a tow truck out to us very quickly. Nationwide rang us 4 times during the hour it took to get us home . Thank tou nationwide flex plus. Reviewed on: 17th July 2016
Carol's avatar
Carol

Excellent Current Account Transfer

5
Moved my current account from First Direct to an interest paying current account with Nationwide. The whole process was completely pain free and all my Direct Debit, payments etc all switched over very swiftly and kept fully informed during the transition. Reviewed on: 20th June 2016
Wendy Murray's avatar
Wendy Murray

Flexplus

5
The extras with this account are great, I've only needed to use the phone insurance for mine and my husbands phone so far and they've been great, really easy process and fast turnaround Reviewed on: 29th April 2016
kate andrews's avatar
kate andrews

Great perks for low cost

4
I opened a flex plus account after a review in branch. I was impressed that with net cost of £5 a month I get my money secure in trustworthy place. I had to use both the mobile phone insurance and car breakdown. The service was very good. Reviewed on: 28th March 2016
Judith Wenban's avatar
Judith Wenban

Great value package account

5
I changed to this account in December using the switching service from my 30 year plus natwest account,which I was a little hesitant to do but took the plunge. They kept in regular contact transferred everything across and was completely hassle free. You can also get £100 each when recommending someone to the account which was paid in my second month. So far so good! Reviewed on: 28th March 2016
Paul edginton 's avatar
Paul edginton

Fantastic insurace offer perks for a £10 monthly fee

5
Just signed up for this for my family, get a great 3% gross interest rate on up to £2500 and free family holiday insurance,free family phone insurance plus free car breakdown cover. Would not normally pay a £10 per month fee but the interest £75(for me) plus the value of the perks far out way the yearly £120 fee. A great idea and a great account. Reviewed on: 28th March 2016
nharvey47's avatar
nharvey47

Great extra's for the monthly cost

5
We've only had to claim on the phone insurance that comes with this account, but the process was so quick and easy. All done over the phone and the paper work arrived really quickly, phone was also fixed quickly. Very hassle free unlike some other phone insurance I've had Reviewed on: 18th February 2016
kate andrews's avatar
kate andrews

Great benefits to this account at a good price

5
The benefits you get with this account are worth far more than you pay. I don't even make use of the breakdown insurance and it's still worth it for me. I also think Nationwide online banking is the best I've used out of 4 banks. Reviewed on: 18th February 2016
Anthony Crowther's avatar
Anthony Crowther

Absolutely Amazing!

5
I always find Nationwide to be extremely helpful, whether on the phone, through online messaging, or in branch. They always go above and beyond to explain things and resolve any problems. Would not hesitate to recommend them. Reviewed on: 18th February 2016
Bryony Brooke's avatar
Bryony Brooke

It has got your back...

5
The benefits that come with this current account are second to none. For a small £10 charge per month, it covers you for any breakdowns be it in your own car or travelling as a passenger in someone else's car. It has phone insurance, travel insurance and extended warranty on household appliances for 12 months. It does all of the thinking for you. There is no need to worry about a thing when you are a FlexPlus holder. I have already had others sign up due to recommendations by me and they are delighted. It is by far the best account with perks on the market. Reviewed on: 16th February 2016
Caoimhe Clarke's avatar
Caoimhe Clarke

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