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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 4.36 (367 reviews)

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4.36

Based on 367 reviews, last reviewed 4th Sep 2026

63% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

10%

20%

Latest highest rating:

5

The people there are always very friendly and helpfu... The people there are always very friendly and helpful and extremely experienced in the work they are carrying out Reviewed on: 21st August 2026

Latest lowest rating:

1

Avoid at all cost, still need a card reader from the... Avoid at all cost, still need a card reader from the 90s to make transfers and they never work always have a technical problem. Branch can’t make tran... Read more Reviewed on: 4th September 2026

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (367)

Excellent service, great value

Excellent service, clear communication and great value product Reviewed on: 16th April 2026

Insurance product is really good value

Insurance product is really good value Reviewed on: 16th April 2026

AA breakdown included and travel insurance for both...

AA breakdown included and travel insurance for both of us on our joint account Reviewed on: 16th April 2026

Outstanding value: products and se...

Pushes boundaries to deliver quality products and services; great appeal of overall value to customers Reviewed on: 16th April 2026

We have had this account for several years and are e...

We have had this account for several years and are extremely happy with the service we have received. Reviewed on: 16th April 2026

Meticulous Nationwide

Ambient staff, very caring people, and meticulously prepared to help us customers Reviewed on: 28th March 2026

Great account

Had a nationwide account and they are very helpful. Reviewed on: 27th March 2026

Simply brilliant!

Simply brilliant! Great benefits with the account such as the family worldwide travel insurance and breakdown cover. Both of these i have had to use and have been great, I had to use Nationwide travel insurance when i fell ill on holiday in Tanzania and they sorted a medivac out for me plus ive used it a few time when broken down. Nationwide also has the super fairer payment scheme where they pay out £100 every now and then to customers and not shareholders as it buildings society. Reviewed on: 26th March 2026

I love Nationwide

I have been with Natiowide for 20 years, they are an excellent and helpful bank Reviewed on: 25th March 2026

Main account.

Main account and has been for decades. Insurance is great to have but I would probably never use the mobile phone one as they have to wipe your phone if you send it in. Have used the Breakdown but that is very hit and miss with waiting times for call outs. I really wish they would do what 99% of other banks do - pay interest monthly on savings accounts. I just prefer it, but when I asked I was told, "Our customers prefer yearly." I replied, "Why don't you Poll your customers, as I am one and I don't..." Very good app to use. Probably one of the most intuitive and easy to use. They now make it a lot easier to set up payments as well which was a great upgrade. Reviewed on: 25th March 2026

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