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Electron

2

Total reviews written

0

Helpful marks given to their reviews

5

Times reviews seen

All reviews (2)
Review of the Chase Bank, Savings:
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App very slow .

4
App very slow to update ACC balances when opened. Reviewed on: 1st March 2025
Review of the Chase Bank, Current account:
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The app does not show up-to-date balances on log in.

3
The app is terrible. Balance for current account is not up to date when first logging in the app. Sometimes it will not update for ages. This is an app issue and not my phone/signal/WiFi issue. Sometimes I will get a notification of monies into my account, but when I open the app it is not updated. Several times I have opened the appto see what funds I have, only to then have a payment declined as the balance was not up-to-date. This is not acceptable. Setting up a payment is easy and good. Sending payments is easy and good. This is why I will continue to use the app, but it really does need a lot of improvement. Aestheticly it could look better and have larger print for people with eyesight problems. Reviewed on: 17th April 2024

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