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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.61 (451 reviews)

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4.61

Based on 451 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

They offer a number of benefits, an easy to use app... They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (451)

Everything covered!

I love NatWest in general but my platinum account is so good! Staff in bank are always really helpful too (oadby, Leicester) would recommend them to everyone! Reviewed on: 4th April 2023

Very good app and simple to use.

This app is great it let's me see Reviewed on: 4th April 2023

Ease of use

I am an older user of internet banking. The NatWest App has adapted overtime and is now very easy to use & understand. I like the email text alerts for low balance & high withdrawals. I also have savings & credit card accounts with at West & it is easy to transfer between them. Being able to pause my Cards when I have misplaced them is also another excellent feature. Reviewed on: 3rd April 2023

Convenient banking

My mortgage and banking is all by NatWest. They are easy use, quick to help with any issues Reviewed on: 3rd April 2023

Good, reliable service. Works well every time!

I use the app a lot and find it very convenient. Gone are the days of queues down at the local branch although it’s still good to know that our high street still has one for use on occasions. The app is brilliant! Reviewed on: 3rd April 2023

Fantastic account!

The platinum reward account is fantastic as the cashback pays for the card fee and more, meaning you receive all of the benefits for free essentially. Reviewed on: 3rd April 2023

The staff are also willing to help

I had a problem with one of my accounts and Sheri went to my local bank they sorted it out very quickly Reviewed on: 28th March 2023

Great banking app

Extremely user friendly app with some great features. Highly recommend to anybody looking to track their spending. Thanks for a great service Reviewed on: 26th March 2023

Great bank and easy to use app

Been with NatWest customer for 34 years - loved how it evolved and I find h to be app secure but so easy to use Reviewed on: 19th March 2023

Amazing

always looking after my intrest Reviewed on: 19th March 2023

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