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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (951 reviews)

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4.79

Based on 951 reviews, last reviewed 15th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Thank You, NatWest for a Truly Outstanding Service! I don’t think banks get the appreciation they truly deserve, especially when they’ve already taken steps to protect you before you even realise you’ve... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (951)

Long term customer

I’ve been with NatWest over a decade and use several of their products. Their app in particular is really great to use and user-friendly. You can also link accounts from other banks to get an overview of your finances all in one place. Reviewed on: 18th February 2024

great app and competitive interest rates.

Good products and great website/app and competitive rates for saving. Reviewed on: 16th February 2024

Great Bank and very good account

Smooth service no issue whatsoever and the reward system works like a clockwork Reviewed on: 15th February 2024

Nice app which has very good feature compare to peers

Nice app which has very good feature compare to peers Reviewed on: 13th February 2024

Great bank, easy, good service overall happy with th...

Great bank, easy, good service overall happy with the bank. Great value! Reviewed on: 30th January 2024

Fraud protection

Having had an attempted fraud on my phone, appleid and bank simultaneously Natwest were really helpful at a time of great stress. Reviewed on: 8th November 2023

NatWest reward account

So this isn’t a insurance thing but it’s similar and I wanted people to know about it. NatWest has this reward account were you can earn rewards either from saving money, inheriting money or from purchasing certain things. I quite like this feature because it’s like getting a loan without you losing money because of the other ways to get it as mentioned up above. And it’s not like 1p for every transaction or money put into savings it’s quite a lot. I remember my friend who saved a lot of money and she ended up getting well over £500 in rewards just for saving. So if you like money as much as I do then NatWest is a bank for you. Reviewed on: 22nd August 2023

Worst service ever! I will be moving to another premium bank service

-x3 phones in 7 days for a single claim -x6 phone calls -x4 days waisted waiting for "as new handsets" Original clame the "as new phone" lasted 3mths This is not platinum service. I have no faith in Natwests choice of third parties. I have only had to use the phone insurance so far but based on this I will not be taking the chance with the travel/breakdown insurance and will be switching to another provider. Reviewed on: 12th August 2023

So simple to use

My experience with Natwest has always been seamless. The app is the easiest to use than any banking app I've used before, and I have always had prompt and helpful answers to any queries I've had. Would thoroughly recommend this bank Reviewed on: 9th August 2023

Online banking is so easy

I have 5 different accounts with NatWest, three of which are savings accounts and I find it really to switch between them online. My rewards account has earns money steadily. Reviewed on: 1st August 2023

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