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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.64 (989 reviews)

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4.64

Based on 989 reviews, last reviewed 20th Apr 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Really love my reward current account I think its fa... Really love my reward current account I think its fantastic and its been the perfect account needed for my everyday money needs. Reviewed on: 20th April 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (989)

I was banking for years with Barclays

I was banking for years with Barclays using their rewards accounts and they slowly degraded the account until I left. NatWest offered a viable alternative and the options to claim rewards are much better overall. Reviewed on: 26th February 2025

Switch was straight forward and completed quickly.

Switch was straight forward and completed quickly. Since I’ve been saving (6%) it’s mounting up nicely. Over £5000 the rate drops so before that I will switch again. Reviewed on: 17th January 2025

The switch was nice and easy.

The switch was nice and easy. Just had to complete my application online and all direct debits, standing orders and incoming payments were handled by the bank automatically. I was surprised even my saved payees were saved to the new account. Reviewed on: 10th December 2024

The one account where everything works, from the app!

The one account where everything works, from the app!s functionality to the ease of moving money around to the transparency of information provided Reviewed on: 28th November 2024

Online enquiry was productive but confusing.

Online enquiry was productive but confusing. I eventually spoke with a human being and was able to get the answers I needed Reviewed on: 14th October 2024

NatWest customer since I was a child.

I've been with NatWest since I was a child with my mum setting me up with an account with them. I've stayed with them ever since. I owe many thanks to a time when my PayPal Account got hacked some years back and all my money had been transferred out of my bank (which wasn't a lot as I don't have much, but it was a lot to me!). I've also experienced loosing my card on a long walk and I was so easily able to use the app to block it, and within 2 days I had a new card. Fantastic. Only little niggle is that I'm on a reward account, but never seem to shop where the rewards are generated, therefore I've had £4 odd stuck in the reward part for I think it must be about 10 years and you can't withdraw/transfer/use it until you reach a higher threshold. I should perhaps see if there would be a more suited current account. Reviewed on: 25th August 2024

Great rewards account

Great rewards and a great bank - always helpful staff on hand to assist Reviewed on: 24th August 2024

customer service can be quite poor and over zealous...

customer service can be quite poor and over zealous on fraud preventing me from paying for my kitchen Reviewed on: 23rd August 2024

Good simple cash back credit card.

Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Great little reward account

Minimal activity required on the account to get the £5 reward monthly and then you have a range of rewards to choose from or simply to withdraw the £5 to your account. Reviewed on: 23rd August 2024

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