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NatWest: Reward Account reviews

View other NatWest products
4.79
Based on 983 reviews, last reviewed 26th Mar 2026
2700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Natwest Reward account great return on direct debits. Reward account only £2 pm.gives great return on direct debits ....only 2 gives £4 pm .Soon mounts up by end of year. Reviewed on: 26th March 2026
bemmybristol's avatar
bemmybristol

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
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Madalina M
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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (983)

Great rewards account

5
Great rewards and a great bank - always helpful staff on hand to assist Reviewed on: 24th August 2024
Rachel's avatar
Rachel

customer service can be quite poor and over zealous...

3
customer service can be quite poor and over zealous on fraud preventing me from paying for my kitchen Reviewed on: 23rd August 2024
nicole powell's avatar
nicole powell

Good simple cash back credit card.

3
Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024
Macone's avatar
Macone

Great little reward account

5
Minimal activity required on the account to get the £5 reward monthly and then you have a range of rewards to choose from or simply to withdraw the £5 to your account. Reviewed on: 23rd August 2024
Rai's avatar
Rai

So helpful when I locked myself out of my account go...

5
So helpful when I locked myself out of my account got me back in under 10 minutes Reviewed on: 23rd August 2024
Lucy Major's avatar
Lucy Major

Reward voucher not accepted, B&Q

1
Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the account. although the hedge cutter is on B&Q website to order, but because it is packed san£ shipped by another company for B&Q they do Not accpt th3 voucher as payment. NatWest said they would escalate the complaint, didn’t hear anything ! Made a complaint and have not heard anything. Try to get AI to understand is impossible. Why do I bother with NW Reviewed on: 20th June 2024
Geoff N C's avatar
Geoff N C

No interest on account, but gives access to savings

4
No interest on account, but gives access to decent regular saver Reviewed on: 6th June 2024
Jonathan Skinner's avatar
Jonathan Skinner

Fantastic App, able to run the all my accounts with...

5
Fantastic App, able to run the all my accounts with ease using the app, but with great customer service to back it. Reviewed on: 4th June 2024
Dwestrob 's avatar
Dwestrob

It's fine.

3
It's fine. I don't really need or expect much from a bank account. The app, however, is bereft of the features pioneered by monzo et Al such as pots, payments can be slow. Reviewed on: 24th May 2024
Will Price's avatar
Will Price

Cashback and stooze

5
I have a couple NatWest credit cards; one for groceries (1% cashback) and one for stoozing. No complaints. Reviewed on: 24th May 2024
James's avatar
James

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