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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (951 reviews)

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4.79

Based on 951 reviews, last reviewed 15th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Thank You, NatWest for a Truly Outstanding Service! I don’t think banks get the appreciation they truly deserve, especially when they’ve already taken steps to protect you before you even realise you’ve... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (951)

Incompetent

I tried to swich my Halifax current account to an existing NatWest rewards account. Some time later I received a text message asking me for my date of birth, I assumed this was a scam text as NatWest had my details and it is part of the log in procedure so I forwarded it to the NatWest fraud team and heard no more until an email saying the transfer had failed. I was then told I need to go online and use CORA messaging system to speak to an agent. From here it went downhill fast, the response times were over 4 hours!. Reviewed on: 21st April 2023

Free Rewards

I’ve earned hundreds of pounds over the years just for having a bank account with NatWest. Free money what not to like. Reviewed on: 11th April 2023

Great for saving money

Great always on hand if something ain't right or fraud is happening Reviewed on: 11th April 2023

Easy

No nonsense availability for a 90 year old. ! , ! ! Reviewed on: 11th April 2023

Win win all the way!!

Since being introduced to the Reward account, I have earned a sizeable amount of money just through doing my normal shopping and paying expenses. I introduced my sister so she now earns on her spending too. I leave mine as long as possible till I use the Reward money then it pays towards something special. I love it!!!❤ Reviewed on: 11th April 2023

Nice account

We have had a reward account for several years, would recommend it Reviewed on: 10th April 2023

Great app

I find the Natwest app an easy way to keep track of my money and card. Transfers and payments are simple to set up without having to leave my sofa. Reviewed on: 9th April 2023

Best bank in UK

Never had any problems with them on 7 years since I had oppended my account Reviewed on: 7th April 2023

Reliable and user friendly

Always able to do what I need to do and very user driven. It's accessible and offers many different tools which enable me to manage my accounts effectively Reviewed on: 6th April 2023

Excellent current account

Excellent account. Ideal for all personal banking with the addition of cash rewards. Reviewed on: 6th April 2023

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