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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

I’ve been with NatWest for over 50 years. Nuff said.

I’ve had an account with NatWest for over 50 years and wouldn’t dream of moving elsewhere. I get rewards for spending on things I would buy anyway, and it is SO easy to manage my money using their online banking. If I ever need to visit a branch, the staff are always friendly, knowledgeable and treat me with respect, including making a big fuss of my dog! Reviewed on: 27th February 2025

Great cahsback and app

The cashback I receive each month is great and the app is easy to use with helpful features. Reviewed on: 26th February 2025

Happy,but!!

Having been a member since early 1950’s National Provincial ,I have been and still am very happy with the banking services I receive,But I am extremely disappointed at the loss of my local branch in Thame,depriving me of a convenient walk in Bank. Reviewed on: 26th February 2025

Good for cashback.

Reward Account gives you cashback for paying certain utility bills by Direct Debit. Also a linked credit card earns cashback on each transaction. Reviewed on: 26th February 2025

Gone back to Natwest Bank

I have been with other banks but have gone back to Natwest because there customer services when dealing with issues has been very good and I get rewards from utility services that are paid through my account. Reviewed on: 26th February 2025

Good service.

Good service. Been a customer for over 20 years. Any time I've had issues they have been keen to resolve Reviewed on: 26th February 2025

Great service and app

Natwest have great UI on their mobile banking app, I find it really easy to use and navigate and their insights are quite helpful. Their rewards account is great for cashback on shopping plus also rewards for regular direct debits and the cashback is easy to withdraw to any account. Reviewed on: 26th February 2025

NatWest do a great job of keeping things simple for...

NatWest do a great job of keeping things simple for the customer. They're constantly updating their app which is great, and keep me informed of any and all changes to my finances. Reviewed on: 26th February 2025

Excellent site, great service nnnnn

Excellent site, great service nnnnn Reviewed on: 26th February 2025

Happy customer here!

Happy customer here! NatWest's Reward account enables me to earn a little cashback for no cost or inconvenience, cashback is earned on transactions you'd make anyway. Reviewed on: 26th February 2025

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