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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.79 (987 reviews)

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4.79

Based on 987 reviews, last reviewed 18th Apr 2026

3100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The most customer friendly banking app. The most customer friendly banking app. Great Customer Service. Rewards fairly easy to collect and exchange for credit to bank account or voucher fo... Read more Reviewed on: 18th April 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (987)

Rewards and App

Great Reward account that is cheap and basically pays for itself. I can use the app to see my available cash back as well Reviewed on: 7th January 2019

Excellent account

NatWest has always provided the best of services. Excellent and secure app, online experience, branch experience and rewards Reviewed on: 29th November 2018

Rewards

I am rewarded for paying my bills by direct debit at a rate of 2% plus I get extra for using my card when I pay contactless, the rewards add up over the month and when you like you can choose to put your reward money into your bank account or pay it to a chosen charity of your choice, also there are selected shops which are listed for a while that pay a discount if you purchase from them, so all in all I think this is a good offer from the bank. Reviewed on: 24th November 2018

Excellent

Have always found them to be helpful Reviewed on: 22nd November 2018

Easy to use fast and efficient service

A recent switch to this bank has told me all I need to know. Fast, easy and hassle free, friendly staff and no nonsense approach cant recommend them enough. Reviewed on: 22nd November 2018

The Best

Great account and nice to get something for free in reward money Reviewed on: 11th November 2018

Very Useful

The NatWest Rewards account is great! You can quickly get some decent money in your rewards account via the 2% cash back. Converting it to vouchers is not only easy, but also increases the value. Reviewed on: 6th November 2018

Rewards & App

A really good value account where I get 2% back on the household bills I pay and also get cashback on my Credit Card spends. I'm earning back much more than the £2 cost a month! I use my app every day to check y account and my Rewards and I couldn't be without it! Reviewed on: 5th November 2018

Rewarding

Getting rewards on bills is easy, and can be traded in for cash or gift cards. Reviewed on: 5th April 2018

Never had a problem, always helpful

I have always had helpful service from Natwest, never a problem and in general staff have always been pleased to help, offer advice and make recommendations where needed Reviewed on: 11th February 2018

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