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Review of the Virgin Money, Travel insurance:

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Virgin and AIG insurance contact now almost useless

Contacted AIG to renew 2025 and put through to someone who could not speak decent English, had no idea of insurance. Computer generated answers which were unintelligible. No idea what the person was saying and just quoting off a computer screen. Probably will need to move from Virgin and try another. Reviewed on: 17th November 2025

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