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Farshad D

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Review of the Virgin Money, Access Savings:

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Absolutely horrible people...

Absolutely robbing people Horrible customer service , crap credit card, its rate is higher than other credit card . I only missed one payment accidently happened by canceling direct debit , however I paid full amount next day over minimum payment with extra charge of £12 . But today I received a email they said they have removed even my promotional rate !! Which means they are robber . They already charged me a lot , never missed a payment but they have done this . You are number one robber in the uk . I will never ever use you robber . Look at at email I received : Hello Sima, We’re writing to let you know we’ve removed the promotional rate on your Virgin Money Credit Card ending 1786. This is because you didn’t make your Monthly Requested Payment (also known as your minimum payment) by 03/06/2024. Reviewed on: 12th June 2024

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