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Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.95 (437 reviews)

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4.94

Based on 437 reviews, last reviewed 13th Jan 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

3 star

Latest highest rating:

5

Really good credit union Good savings account service, decent customer service Reviewed on: 13th January 2023

Latest lowest rating:

1

Slow and really not bothered I asked to withdraw some of my savings - asked for on the Wednesday there was a bank holiday Monday but did not receive the money in my bank until the... Read more Reviewed on: 23rd September 2022

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About this product

Capital Credit Union savings reviews can help you to find out more about life at Capital Credit Union. How easy is it to contact Capital Credit Union? And how friendly are they? Our Capital Credit Union savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Capital Credit Union Savings reviews (437)

Really good credit union

Good savings account service, decent customer service Reviewed on: 13th January 2023

Slow and really not bothered

I asked to withdraw some of my savings - asked for on the Wednesday there was a bank holiday Monday but did not receive the money in my bank until the Tuesday, nearly a week to get my savings out! The explanation I was given it was to make customers think if they really needed their money out and the financial viability of the organisation - really?? This week was promised a faster payment on the telephone but was sent an email the next again day saying it wouldn't be done - due to staff training! I wasn't asking for a loan, I needed my own savings in a hurry! Sloooooooooowwwwww - not meeting customers needs who need their money imminently. Reviewed on: 23rd September 2022

Helping me save for important things over the years.

Very helpful, friendly and efficient. Helped out some years ago with a loan at short notice when it was a sudden unexpected expenditure. Reviewed on: 27th August 2021

Great service and easy to save

before saving with capital credit union I could not save this way my savings are separate out of sight meaning I am able to build that nest egg everyone has always talked about. Reviewed on: 16th August 2021

Great customer service - even in lockdown!

I joined the credit union during lockdown and the whole process was really simple. Everyone I was in contact with was brilliant - so helpful even though they were working under difficult circumstances. The communication from Capital is also great - just enough to feel informed but not overwhelmed. I’ve already been recommending them to my friends. Reviewed on: 6th August 2021

great customer service always happy to help.

a pleasure to talk with the staff I have always had a friendly voice at the end of the phone nothing is ever an issue with the team. Reviewed on: 3rd August 2021

Great way to save

A friend said about the capital credit union, glad he did it’s a great way to save money. I wish I’d joined earlier Reviewed on: 30th July 2021

Great Way to Save

Never had any issues, great support, friendly staff. Not only do I now have savings, I have used Capital Credit for loans which in turn have boosted my credit rating. During a hard financial period I was given great advice and was able to sort things out. Reviewed on: 27th July 2021

Have been happy with Capital Credit Union for the many years I have been a member

Quick response and assistance when required Reviewed on: 14th July 2021

Brilliant

Been with them years now never have i ever had any problems Reviewed on: 12th July 2021

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