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Capital Credit Union reviews

Capital Credit Union Logo
Rated Excellent • 4.95/5

Capital Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days

Review summary

People rate this company as Excellent based on 1,562 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Capital Credit Union have trended positively over the past 90 days

Latest positive rating

5/5

The staff are always really helpful

The staff are always really helpful

{"display":"Teresa Devlin","full_name":"Teresa Devlin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Teresa Devlin 9th May 2025

Latest negative rating

2/5

No real benefits for a loyalty advance

I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the... I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to low income families. Read more Read less

{"display":"Jim","full_name":"Jim","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Jim 14th April 2025
See more reviews for Capital Credit Union products

About Capital Credit Union

Anyone who lives or works in Edinburgh, the Lothians and the Scottish Borders is eligible to become a member of the Capital Credit Union. Smart Money People is the place for Capital Credit Union reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Capital Credit Union at a glance

Contact details

Phone
0131 225 9901
Email
[email protected]
Main address
Capital Credit Union Credit Union House 31 Dunedin Street Edinburgh EH7 4JG
Social media

Reviews for Capital Credit Union

Showing 11 of 1562 company reviews • Last reviewed within 14 days

The staff are always really helpful

Loans • 9th May 2025

The staff are always really helpful

{"display":"Teresa Devlin","full_name":"Teresa Devlin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Amazing service

Savings • 9th May 2025

Money is taken straight from my wage, so I don't miss it. I save without feeling the burden of saving. My money is easily accessible.... Money is taken straight from my wage, so I don't miss it. I save without feeling the burden of saving. My money is easily accessible. Because of this I have recommended many friends and family. Read more Read less

{"display":"Kelly","full_name":"Kelly","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Exceptional Service

    Very fast and efficient an excellent service

    {"display":"Katie M","full_name":"Katie M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Katie M 8th May 2025
  • 5/5

    I have been with CCU for many years.

    I have been with CCU for many years. I started saving from my salary and also borrowed a couple of times for holidays. I am... I have been with CCU for many years. I started saving from my salary and also borrowed a couple of times for holidays. I am now retired and still deposit a monthly amount into my savings. All transactions were trouble free and staff were very informative and helpful. Read more Read less

    {"display":"Kathleen Morris","full_name":"Kathleen Morris","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    The family loan option is so helpful for new mums an...

    The family loan option is so helpful for new mums and for when the little one starts nursery etc

    {"display":"Melissa","full_name":"Melissa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Melissa 2nd May 2025
  • 5/5

    First class it's a honour to be a member of credit u...

    First class it's a honour to be a member of credit union.Thankyou x

    {"display":"Tonimarie Fitzpatrick ","full_name":"Tonimarie Fitzpatrick ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1215001.png"}}'s avatar
  • 5/5

    CCU have been excellent on every occasion I've been...

    CCU have been excellent on every occasion I've been needing their services, great and ethical organisation.

    {"display":"Rob M","full_name":"Rob M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rob M 30th April 2025
  • 5/5

    Wonderful concept, and they've really modernised thi...

    Wonderful concept, and they've really modernised things with their app.

    {"display":"Marie ","full_name":"Marie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Marie 30th April 2025
  • 5/5

    Great account options

    Great saving account options and the loans have a lower interest rate than other places I looked

    {"display":"KatieL","full_name":"KatieL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    KatieL 28th April 2025
  • 5/5

    Exceptional Service from Capital Credit Union staff

    I have taken loans out with Capital Credit Union so far and found the whole process stress free, very efficient and friendly customer service is... I have taken loans out with Capital Credit Union so far and found the whole process stress free, very efficient and friendly customer service is always provided by staff. I have and would always recommend anyone to opening an account with this company. I'm one happy happy customer. Read more Read less

    {"display":"Jacqueline Gillie","full_name":"Jacqueline Gillie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jacqueline Gillie 25th April 2025
  • 5/5

    Savings Account

    Savings and loans discussed, great service provided on best fit for me also discussed mortgage options.

    {"display":"Dee McK","full_name":"Dee McK","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dee McK 23rd April 2025

    Products from Capital Credit Union

    Showing all products offered by Capital Credit Union

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