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Capital Credit Union reviews

Capital Credit Union Logo
Rated Excellent • 4.95/5

Capital Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,781 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Capital Credit Union have trended negatively over the past 90 days

Latest positive rating

5/5

Excellent straight forward service

Excellent straight forward service

{"display":"Gav V","full_name":"Gav V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Gav V 1st July 2025

Latest negative rating

1/5

My home loan

Got my loan and was very happy with the service it was impeccable The person who helped me was very efficient at what he does thank him for his help

{"display":"James M","full_name":"James M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
James M 26th June 2025
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About Capital Credit Union

Anyone who lives or works in Edinburgh, the Lothians and the Scottish Borders is eligible to become a member of the Capital Credit Union. Smart Money People is the place for Capital Credit Union reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Capital Credit Union at a glance

Contact details

Phone
0131 225 9901
Email
[email protected]
Main address
Capital Credit Union Credit Union House 31 Dunedin Street Edinburgh EH7 4JG
Social media

Reviews for Capital Credit Union

Showing 11 of 1781 company reviews • Last reviewed within 7 days

Excellent straight forward service

Loans • 1st July 2025

Excellent straight forward service

{"display":"Gav V","full_name":"Gav V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Easy access.

Savings • 1st July 2025

Easy access. Good rates . Customer service is excellent

{"display":"Kathleen Morris","full_name":"Kathleen Morris","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Fantastic customer service.

    Fantastic customer service. Genuinely dedicated to helping people on low income and poverty and addressing economic inequality. Evolved and grown a lot in recent years.

    {"display":"Wilma","full_name":"Wilma","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Wilma 1st July 2025
  • 5/5

    Save with CCU

    I have saved with CCU for many years now and find them first class. The service is excellent and the staff are so helpful

    {"display":"john m","full_name":"john m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    john m 1st July 2025
  • 5/5

    Happy Money

    The staff are helpful understanding and genuine. The process is easy and I’m grateful credit union is always there for me

    {"display":"Elspeth W","full_name":"Elspeth W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Elspeth W 30th June 2025
  • 4/5

    Good guys

    Always easy to deal with online or over phone. Friendly and supportive. Easy to follow accounts on line.

    {"display":"Driver Jon ","full_name":"Driver Jon ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Driver Jon 30th June 2025
  • 5/5

    Amazing company and staff!

    Amazing company and staff! Always pleasant and willing to help

    {"display":"Karina M","full_name":"Karina M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Karina M 30th June 2025
  • 4/5

    Excellent communications with customers.

    Always kept in touch with what's happening with regards to my savings and modern standards of technology. I find that Capital Credit Union are the most professional amongst Credit Unions.

    {"display":"Ian Rogan","full_name":"Ian Rogan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ian Rogan 29th June 2025
  • 5/5

    Phone call

    When you phone it doesn’t matter who answers they are all very pleasant,

    {"display":"Miss M","full_name":"Miss M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Miss M 29th June 2025
  • 5/5

    ..great savings options

    I find the credit union has good savings plans which suit my needs. The branch staff are very helpful and friendly both in person and on the phone.

    {"display":"Lesley G","full_name":"Lesley G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lesley G 29th June 2025
  • 5/5

    Customer servuce

    Customer service has always been very helpful and very professional

    {"display":"martina tennant","full_name":"martina tennant","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1251173.png"}}'s avatar
    Savings
    martina tennant 29th June 2025

    Products from Capital Credit Union

    Showing all products offered by Capital Credit Union

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