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Plane Saver Credit Union reviews

Planesaver Credit Union logo
Rated Excellent 4.83/5

Plane Saver Credit Union reviews

Verified business Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 7,745 product reviews

Average score of 4.83/5
5 star
92%
4 star
7%
3 star
1%
2 star
0%
1 star
0%
Reviews for Plane Saver Credit Union have trended positively over the past 90 days

Plane Saver Credit Union makes saving and borrowing straightforward with friendly staff and easy-to-use apps. Their loans come with fair rates and helpful repayment plans, often taken directly from your salary, which many find stress-free. While the customer service shines, a few feel loan approvals can be tough and savings interest is a bit low.

Positive themes

  • Plane Saver Credit Union’s customer service is friendly, helpful, and always ready to assist. (66 mentions)
  • Loans from Plane Saver Credit Union are easy to apply for with quick approvals and fair interest rates. (85 mentions)
  • The Plane Saver Credit Union app is simple to use and makes managing savings and loans a breeze. (44 mentions)

Negative themes

  • Some find loan approvals tough or get declined despite regular payments or savings. (5 mentions)
Summarised by AI
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About Plane Saver Credit Union

Plane Saver is a not-for-profit financial cooperative, owned and controlled by its members.

Plane Saver was founded in 1993 by a group of British Airways Engineers who wanted to provide flexible savings and affordable loans to their colleagues. Plane Saver now has over 25,500 members and is one of the largest Credit Unions in the UK.

Plane Saver provide loans and savings products to its members.

Plane Saver Credit Union at a glance

Contact details

Phone
0208 607 5020
Email
[email protected]
Main address
Profile West, 950 Great West Road, Brentford, TW8 9ES
Social media

Reviews for Plane Saver Credit Union

Showing 11 of 7745 company reviews Last reviewed within 7 days

Great app

Savings 14th July 2026

Thé app is very clear and easy to use. It is possible to contact customer service via the app and the response time is quick.

Rated Excellent 5.00/5
Read more product reviews

the best credit union there is,

Loans 9th July 2026

the best credit union there is, as helped me out when i needed funds to buy a car

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Excellent.

    I’ve had a really positive experience saving with Plane Saver Credit Union. Setting up my savings account was quick and straightforward, and I found the... I’ve had a really positive experience saving with Plane Saver Credit Union. Setting up my savings account was quick and straightforward, and I found the whole process easy to manage. It’s been a great way to build up my savings little by little, and I like knowing my money is being looked after by an organisation that genuinely puts its members first. The customer service has always been friendly and helpful whenever I’ve had a question, and everything has been explained clearly. Overall, it’s given me confidence in saving regularly, and I’d definitely recommend Plane Saver Credit Union to anyone looking for a simple, reliable place to save. Read more Read less

    {"display":"Mason Piercy","full_name":"Mason Piercy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/222456.png"}}'s avatar
    Savings
    Mason Piercy 8th July 2026
  • 5.00/5

    Alerts me on more that I could do.

    Alerts me on more that I could do.

    {"display":"Edmund Q","full_name":"Edmund Q","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Edmund Q 5th July 2026
  • 5.00/5

    Quick and Easy peace of mind.

    Peace of mind is priceless so I’m pleased I can trust them. I love the ease of using my Plane Saver app for banking. It’s... Peace of mind is priceless so I’m pleased I can trust them. I love the ease of using my Plane Saver app for banking. It’s also been quick and easy to have my queries answered. Read more Read less

    {"display":"Donnamaree D","full_name":"Donnamaree D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Donnamaree D 3rd July 2026
  • 5.00/5

    Each time I contacted them they were very helpful an...

    Each time I contacted them they were very helpful and polite. They sorted out my queries nicely. Thank you very much

    {"display":"IA","full_name":"IA","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    IA 27th June 2026
  • 5.00/5

    Easy to use process took away a lot of my life stres...

    Easy to use process took away a lot of my life stress with a product which gets paid back straight from my salary.

    {"display":"Yvonne ","full_name":"Yvonne ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Yvonne 27th June 2026
  • 5.00/5

    Plane Saver Credit Union

    I needed to get a loan quickly I found plane saver credit union through clear score, I applied and within a few days I was... I needed to get a loan quickly I found plane saver credit union through clear score, I applied and within a few days I was phoned by them and after a few questions and a few days I was granted my loan, their customer service was really helpful and the gentleman that approved my loan was really helpful. Upon acquiring the loan I didnt know that I would have to save money aswell as pay it back but it is a good thing as once my loan has finished I will have some money. Read more Read less

    {"display":"Debbie P","full_name":"Debbie P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Debbie P 27th June 2026
  • 5.00/5

    savings.

    An excellent company providing competitive savings. I have been with them for many years and and it has always been been reliable

    {"display":"mike Goodliffe","full_name":"mike Goodliffe","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    mike Goodliffe 26th June 2026
  • 5.00/5

    Help full staff.

    If i need to get in touch they are Eze to understand.

    {"display":"robert u","full_name":"robert u","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    robert u 26th June 2026
  • 5.00/5

    I do not recall ever having any major issues with my...

    I do not recall ever having any major issues with my accounts, but if I had any queries, they were answered quickly by the staff,... I do not recall ever having any major issues with my accounts, but if I had any queries, they were answered quickly by the staff, whom I found competent and courteous at all times. I must say I am satisfied with every aspect of the service Read more Read less

    {"display":"Angela P","full_name":"Angela P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Angela P 26th June 2026

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