Paid advertisement
Smart Money People Logo
Newsletter

Voting in the Insurance choice awards 2026 is open - Vote here

Share this page

Plane Saver Credit Union reviews

Planesaver Credit Union logo
Rated Excellent 4.83/5

Plane Saver Credit Union reviews

Verified business Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 7,742 product reviews

Average score of 4.83/5
5 star
92%
4 star
7%
3 star
1%
2 star
0%
1 star
0%
Reviews for Plane Saver Credit Union have trended positively over the past 90 days

Plane Saver Credit Union makes saving and borrowing straightforward with friendly staff and easy-to-use apps. Their loans come with fair rates and helpful repayment plans, often taken directly from your salary, which many find stress-free. While the customer service shines, a few feel loan approvals can be tough and savings interest is a bit low.

Positive themes

  • Plane Saver Credit Union’s customer service is friendly, helpful, and always ready to assist.
  • Loans from Plane Saver Credit Union are easy to apply for with quick approvals and fair interest rates.
  • The Plane Saver Credit Union app is simple to use and makes managing savings and loans a breeze.

Negative themes

  • Some find loan approvals tough or get declined despite regular payments or savings.
  • Savings interest rates and dividends are often seen as low or not very rewarding.
  • A few have had issues accessing savings when in financial trouble causing serious problems.
Summarised by AI
Was this helpful?

About Plane Saver Credit Union

Plane Saver is a not-for-profit financial cooperative, owned and controlled by its members.

Plane Saver was founded in 1993 by a group of British Airways Engineers who wanted to provide flexible savings and affordable loans to their colleagues. Plane Saver now has over 25,500 members and is one of the largest Credit Unions in the UK.

Plane Saver provide loans and savings products to its members.

Plane Saver Credit Union at a glance

Contact details

Phone
0208 607 5020
Email
[email protected]
Main address
Profile West, 950 Great West Road, Brentford, TW8 9ES
Social media

Reviews for Plane Saver Credit Union

Showing 11 of 7742 company reviews Last reviewed within 7 days

Alerts me on more that I could do.

Savings 5th July 2026

Alerts me on more that I could do.

Rated Excellent 5.00/5
Read more product reviews

Quick and Easy peace of mind.

Savings 3rd July 2026

Peace of mind is priceless so I’m pleased I can trust them. I love the ease of using my Plane Saver app for banking. It’s... Peace of mind is priceless so I’m pleased I can trust them. I love the ease of using my Plane Saver app for banking. It’s also been quick and easy to have my queries answered. Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Each time I contacted them they were very helpful an...

    Each time I contacted them they were very helpful and polite. They sorted out my queries nicely. Thank you very much

    {"display":"IA","full_name":"IA","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    IA 27th June 2026
  • 5.00/5

    Easy to use process took away a lot of my life stres...

    Easy to use process took away a lot of my life stress with a product which gets paid back straight from my salary.

    {"display":"Yvonne ","full_name":"Yvonne ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Yvonne 27th June 2026
  • 5.00/5

    Plane Saver Credit Union

    I needed to get a loan quickly I found plane saver credit union through clear score, I applied and within a few days I was... I needed to get a loan quickly I found plane saver credit union through clear score, I applied and within a few days I was phoned by them and after a few questions and a few days I was granted my loan, their customer service was really helpful and the gentleman that approved my loan was really helpful. Upon acquiring the loan I didnt know that I would have to save money aswell as pay it back but it is a good thing as once my loan has finished I will have some money. Read more Read less

    {"display":"Debbie P","full_name":"Debbie P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Debbie P 27th June 2026
  • 5.00/5

    savings.

    An excellent company providing competitive savings. I have been with them for many years and and it has always been been reliable

    {"display":"mike Goodliffe","full_name":"mike Goodliffe","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    mike Goodliffe 26th June 2026
  • 5.00/5

    Help full staff.

    If i need to get in touch they are Eze to understand.

    {"display":"robert u","full_name":"robert u","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    robert u 26th June 2026
  • 5.00/5

    I do not recall ever having any major issues with my...

    I do not recall ever having any major issues with my accounts, but if I had any queries, they were answered quickly by the staff,... I do not recall ever having any major issues with my accounts, but if I had any queries, they were answered quickly by the staff, whom I found competent and courteous at all times. I must say I am satisfied with every aspect of the service Read more Read less

    {"display":"Angela P","full_name":"Angela P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Angela P 26th June 2026
  • 5.00/5

    Great customer care all round

    Great customer care… always has customers best interests….best way to save and get loans which are the some of the safes around as they always... Great customer care… always has customers best interests….best way to save and get loans which are the some of the safes around as they always consider the customers needs and means. Read more Read less

    {"display":"J M Cook","full_name":"J M Cook","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    J M Cook 26th June 2026
  • 5.00/5

    I was ineligible for the loan amount.

    I was ineligible for the loan amount. Instead of denying my request, the agent walked me what I needed to do to ensure I get... I was ineligible for the loan amount. Instead of denying my request, the agent walked me what I needed to do to ensure I get the maximum I was eligible for. Read more Read less

    {"display":"Mike","full_name":"Mike","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mike 26th June 2026
  • 5.00/5

    Plane Saver has helped me on my savings journey

    Plane Saver has enabled me to put aside regular income through my monthly wage which is building me a lovely rainy day pot. I have... Plane Saver has enabled me to put aside regular income through my monthly wage which is building me a lovely rainy day pot. I have always been poor at managing money but Plane Saver has helped change that without having to consciously think about my saving. i would highly recommend joining and getting your relationship with your savings started ! Read more Read less

    {"display":"Tony B","full_name":"Tony B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Tony B 26th June 2026

    Products from Plane Saver Credit Union

    Showing all products offered by Plane Saver Credit Union

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice