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My Community Bank reviews

My Community Bank logo
Rated Excellent 4.90/5

My Community Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 4,988 product reviews

Average score of 4.90/5
5 star
91%
4 star
8%
3 star
1%
2 star
0%
1 star
0%
Reviews for My Community Bank have trended positively over the past 90 days

Latest positive rating

5/5

Great value and service

I have had 2 loans with My Community Bank. Both had very competitive rates. The approval process was quick and the money received in great... I have had 2 loans with My Community Bank. Both had very competitive rates. The approval process was quick and the money received in great time. I paid both off early and the process for this was quick and easy. Read more Read less

{"display":"Steve B","full_name":"Steve B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Personal Loan
Steve B 26th April 2025

Latest negative rating

1/5

Most worthless Bank to deal with

Have never dealt with such a worthless Bank (I've had accounts in 20+ banks). Once the Savings Product Matured, they wouldn't transfer the Matured Capital... Have never dealt with such a worthless Bank (I've had accounts in 20+ banks). Once the Savings Product Matured, they wouldn't transfer the Matured Capital + Interest to the Nominated Bank. Impossible to reach/contact via Telephone - have to wait for hours, not minutes. Emails just don't get responded to - even in a month (I think no one even looks at them). So, you will be stuck without your Money and losing Interest. Read more Read less

{"display":"Saver","full_name":"Saver","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Saver 9th April 2025

About My Community Bank

My Community Bank has grown from a credit union called Brent Shrine Credit Union, which was registered in 1980 under the Credit Unions Act. Members of My Community Bank can take out savings and loan products however membership is restricted to certain job types. If you are a My Community Banks member, make sure to leave a review below to help other potential customers find out more about this firm.

My Community Bank at a glance

Reviews for My Community Bank

Showing 11 of 4988 company reviews Last reviewed within 7 days

Great value and service

Personal Loan 26th April 2025

I have had 2 loans with My Community Bank. Both had very competitive rates. The approval process was quick and the money received in great... I have had 2 loans with My Community Bank. Both had very competitive rates. The approval process was quick and the money received in great time. I paid both off early and the process for this was quick and easy. Read more Read less

Rated Excellent 5/5
Read more product reviews

Very easy very good customer service got the money q...

Personal Loan 26th April 2025

Very easy very good customer service got the money quickly everything as it should be very happy excellent service

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Very easily accessible and their customer service ar...

    Very easily accessible and their customer service are professional in dealing with customers. Their interest rate is reasonable and affordable.

  • 5/5

    Good all-rounder

    Ease of use. Interest rates being superior. Simple web access.

    {"display":"SP Hopper","full_name":"SP Hopper","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    SP Hopper 25th April 2025
  • 5/5

    Simple and Reliable

    It was very easy to set up a personal loan with My Community Bank and I received the money straight away. The direct debit payment... It was very easy to set up a personal loan with My Community Bank and I received the money straight away. The direct debit payment set up was really simple as well. Read more Read less

    {"display":"KP","full_name":"KP","avatar":{"url":"\/uploads\/avatars\/users\/919303.jpeg"}}'s avatar
    Personal Loan
    KP 20th April 2025
  • 5/5

    Great customer service

    I have used my community bank for a personal loan, I get regular updates so I never miss a payment and notifications on how to... I have used my community bank for a personal loan, I get regular updates so I never miss a payment and notifications on how to use it. Really good customer service. Read more Read less

  • 5/5

    Excellence in Banking.

    Excellence in Banking. Best deals for Loans

    {"display":"Maria E","full_name":"Maria E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Maria E 16th April 2025
  • 5/5

    i was offered money when i was i need within minutes...

    i was offered money when i was i need within minutes and problem was solved

  • 5/5

    Quick and simple.

    Quick and simple. Love that you get am email to remind you about payments. Something usually quite stressful was made simple and straightforward.

    {"display":"Lisa E","full_name":"Lisa E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Lisa E 15th April 2025
  • 5/5

    Really easy, quick process and good rates.

    Really easy, quick process and good rates.

    {"display":"AMRIT D","full_name":"AMRIT D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    AMRIT D 15th April 2025
  • 5/5

    Communication is fuss free!

    Communication is great, updates are fuss free and easy to read, loving the new update regarding account balance!

    Products from My Community Bank

    Showing all products offered by My Community Bank

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