Smart Money People Logo

Voting in the British bank awards 2025 is open - Vote here

Share this page

My Community Bank reviews

My Community Bank logo
Rated Excellent 4.88/5

My Community Bank reviews

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 3,323 product reviews

Average score of 4.88/5
5 star
89%
4 star
10%
3 star
1%
2 star
0%
1 star
0%
Reviews for My Community Bank have trended positively over the past 90 days

Latest positive rating

5/5

Easy to open savings account and competitive rates.

Easy to open savings account and competitive rates.

{"display":"Gill P","full_name":"Gill P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Gill P 5th June 2024

Latest negative rating

1/5

Trouble getting bond paid out phoned numerous times...

Trouble getting bond paid out phoned numerous times had e mails saying it will pay out but getting nowhere matured on 21st - still waiting

{"display":"Jane","full_name":"Jane","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Jane 26th February 2025

About My Community Bank

My Community Bank has grown from a credit union called Brent Shrine Credit Union, which was registered in 1980 under the Credit Unions Act. Members of My Community Bank can take out savings and loan products however membership is restricted to certain job types. If you are a My Community Banks member, make sure to leave a review below to help other potential customers find out more about this firm.

My Community Bank at a glance

Reviews for My Community Bank

Showing 11 of 3323 company reviews Last reviewed within 7 days

Trouble getting bond paid out phoned numerous times...

Savings 26th February 2025

Trouble getting bond paid out phoned numerous times had e mails saying it will pay out but getting nowhere matured on 21st - still waiting

Rated Terrible 1/5
Read more product reviews

Easy to open savings account and competitive rates.

Savings 5th June 2024

Easy to open savings account and competitive rates.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    On line simplicity.

    On line simplicity. Very clear east to feel in control of your money

    {"display":"Maureen ","full_name":"Maureen ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Maureen 23rd May 2024
  • 5/5

    Great customer service and top % on savings

    Great customer service and top % on savings

    {"display":"Kimberley P","full_name":"Kimberley P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kimberley P 23rd May 2024
  • 5/5

    Great Rates, Great Ethos

    I was drawn to My Community Bank having noted the high interest rate, and it was a real bonus to find out about mutual ,... I was drawn to My Community Bank having noted the high interest rate, and it was a real bonus to find out about mutual , member-owned nature of the bank. It was very easy to open an account and to log in and see my transactions and balance etc. Read more Read less

    {"display":"Deb B","full_name":"Deb B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Deb B 22nd May 2024
  • 5/5

    Excellent

    Excellent products and service. Community minded and professional

    {"display":"Ju Bilee","full_name":"Ju Bilee","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ju Bilee 22nd May 2024
  • 5/5

    Extremely fast, efficient and caring service.

    Easy access to information and to make deposits. Recently mistakenly made a deposit and I was telephone by a very efficient and polite customer services... Easy access to information and to make deposits. Recently mistakenly made a deposit and I was telephone by a very efficient and polite customer services operative who explained that I had put it into the wrong section and would therefore not be earning any interest. Extremely impressed that they made the effort to contact me, just took a few minutes but saved me a lot of time and money. Read more Read less

    {"display":"Suzanne A","full_name":"Suzanne A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Suzanne A 22nd May 2024
  • 5/5

    My community bank offered a great fixed interest sav...

    My community bank offered a great fixed interest savings account with a reasonably low minimum deposit which fit me very well. The way I deposited... My community bank offered a great fixed interest savings account with a reasonably low minimum deposit which fit me very well. The way I deposited my money was simple and easy and the whole process was very fluid and straightforward. Read more Read less

    {"display":"Liam","full_name":"Liam","avatar":{"url":"\/assets\/uploads\/avatars\/users\/970252.png"}}'s avatar
    Savings
    Liam 20th May 2024
  • 5/5

    Great bank with great rates

    I opened a savings account with My Community Bank and the interest rate was fantastic. Great customer service as well.

    {"display":"Marie S","full_name":"Marie S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/970054.png"}}'s avatar
    Savings
    Marie S 20th May 2024
  • 4/5

    Good customer service and competitive interest rates

    Good customer service and competitive interest rates

    {"display":"Joyce","full_name":"Joyce","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Joyce 19th May 2024
  • 5/5

    My Community bank excels the hopes

    Easy to create account, to monitor the balance and to avail myself of future accounts and current savibngs rates

    {"display":"SP Hopper","full_name":"SP Hopper","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    SP Hopper 19th May 2024

    Products from My Community Bank

    Showing all products offered by My Community Bank

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice